Next Gay Thing Reviews 1,034

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the skincare items and underwear, often highlighting the thoughtful selection and luxurious nature of the items. Many appreciate the subscription service for introducing them to new brands and providing a regular, exciting treat. The customer service is frequently described as excellent, with people commending the helpfulness and responsiveness of the support team. However, some people were dissatisfied with the delivery service, reporting issues with delayed shipments, incorrect addresses, or a lack of tracking information. A few customers also noted concerns about the durability of some underwear items, with some experiencing fraying or splitting seams. There were also isolated instances of products arriving damaged or dried up, and some reviewers were not impressed with certain underwear choices or brands included in their boxes.

What people talk about most

Product

Customers consistently note positive experiences with product quality and variety. Many reviewers praise the... See more

Quality

Users describe positive interactions with quality, consistently praising the high-end and luxury items... See more

Subscription

People report positive experiences with subscription. Many customers express excitement and satisfaction with... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise the fast shipping, with some receiving... See more

Customer service

Reviewers highlight positive aspects of customer service, often describing it as "on point," "awesome," and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was excellently surprised how much value and excitement my box brought this month. Quality and high end items that I will certainly use and normally would not get for myself so this feels like a maj... See more

Company replied

Rated 5 out of 5 stars

I’ve been a subscriber for over 2 years now. I am really excited about Nextgaything! The concept of receiving a regular subscription box with care and lifestyle products specifically for the LGB... See more

Company replied

Rated 5 out of 5 stars

Never used much in the way of skin care before, maybe coco butter from time to time. Came across this whilst doom scrolling instagram. Went for the quarterly package and very happy with everything I... See more

Company replied

Rated 5 out of 5 stars

NGT Pack contains high-quality products. They are well-selected and tasteful. The company cares about its customers. Excellent customer service and fast shipping. It's nice that there's a surprise whe... See more

Company replied


Company details

  1. #28 of 58 best companies in Underwear shop

About Next Gay Thing

Written by the company

Next Gay Thing: The #1 Subscription Box Experience for the Modern Gay Man

Introducing Next Gay Thing - the ultimate gay subscription box designed to elevate your lifestyle with premium underwear, full-sized skincare, and exclusive lifestyle products. Curated specifically for you by a dedicated gay team, our mission is to provide unbeatable value and an unmatched subscription experience. With a 96% renewal rate, our customers can't get enough of their monthly Gay Packs.

Every Gay Pack is carefully assembled based on your personalized Taste Profile, ensuring that you receive exclusive designer underwear tailored to your style preferences. Our in-house team extensively tests each pair for the best fit, making sure your front and back look fabulous. Say goodbye to plain and boring underwear, and hello to a collection of high-quality, comfortable, and cute premium fabric underwear.

Our Gay Packs also include handpicked, full-sized premium skincare and lifestyle products that you'll love and use. From face creams to natural deodorants and luxurious eye creams, each product is chosen to enhance your grooming routine and help you discover new favorites.

With incredible value at just $1.56/day, our Gay Packs offer at least 2x to 5x the retail price in full-sized products. All packs are shipped discreetly in unbranded boxes and made of upcycled paper, reducing your carbon footprint. Enjoy the flexibility of modifying, pausing, or canceling your subscription anytime, with the peace of mind that 96% of our customers choose to continue their subscription.

Join our 200,000+ strong community and experience the difference for yourself. Our 'Excellent' rating speaks volumes about the satisfaction and excitement our customers experience with Next Gay Thing. Upgrade your lifestyle today with the ultimate gay subscription box and treat yourself to a monthly dose of self-love and indulgence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

High-quality and useful everyday

This box helped me discover new brands for my beauty and skincare routine. All the products are high-quality and truly useful for everyday use!

6 June 2025
Unprompted review
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Reply from Next Gay Thing

Thank you so much for your lovely review! We're thrilled to hear you've discovered new favourites through the box. Here's to keeping your routine fresh and fabulous!

Rated 5 out of 5 stars

Always fun!!!!

Always fun!!!!
Products are good and always a surprise. Love it.

4 June 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for the fab review! We’re so glad you’re enjoying the surprise each time — that’s exactly the vibe we aim for! Thanks for being with us :)

Rated 5 out of 5 stars

Great products at a great price

Great products at a great price
Love it that it's a subscription that is picked to your liking.

3 June 2025
Unprompted review
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Reply from Next Gay Thing

Thank you for the fab review! We’re so happy you’re loving the personalized touch and great value. Can’t wait to surprise you again soon!

Rated 5 out of 5 stars

Prompt, Courteous, and Way Gay

First mention goes to the quality of the products in each pack. Useful cosmetics and fashionable underwear in each pack. Next mention goes to the quality of the customer service - almost immediate replies to inquiries, combined with attention to resolving the issue raised, whether reaction to a pair of underwear or question about the timing of upcoming delivery.

Happy World Pride 2025!

26 May 2025
Unprompted review
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Reply from Next Gay Thing

Thank you so much for the fab review! We’re thrilled you’re loving both the products and the service - it means a lot! Happy World Pride 2025 to you too!

Rated 5 out of 5 stars

Amazing

Amazing! The pack have everything what do you need every month, I’m so curious to know what is in the new one!

27 May 2025
Unprompted review
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Reply from Next Gay Thing

Thank you so much for the review! We’re so glad you’re loving the products! Enjoy discovering new favourites :)

Rated 2 out of 5 stars

Why I won’t continue to support this business

My last pack was several months late. It was supposed to include a Snake kit I ordered months ago and never received. I reached out to Erika Kazakov to ask about the missing Snake kit. Her response suggested that I was being dishonest about not receiving it. She continued to suggest that I wasn’t being straight forward about my missing merchandise. I will be cancelling my subscription and encouraging others to avoid this business.

25 May 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for the review, and sorry about the situation! Just to clarify — we never meant to question your honesty. We were only trying to understand the delay in contact, as we follow certain steps in these rare (under 1%) cases. A solution was sent via email and we hope to hear from you soon!

Rated 3 out of 5 stars

Not understanding why sometimes I have…

Not understanding why sometimes I have to pay duty and some time I don’t. Package should also be left at the door

21 May 2025
Unprompted review
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Reply from Next Gay Thing

Thank you for your review! To clarify, moving forward, we will cover all customs fees in advance, so you shouldn’t be charged anything extra. For delivery preferences, we recommend adding a note to your preferences so that the box is left at the door. Hope to get to a 5-star review soon :)

Rated 5 out of 5 stars

What a great concept!!

What a great concept! Look forward to receiving my box of goodies every quarter - the quality of the cosmetics is brilliant and allows me to try things I would never have thought of buying myself - I’ve already found some products that I have reordered and couldn’t do without! The underwear is great and I love that I can change my next order in my profile if I feel like mixing it up! It just feels like a self-indulgent treat to myself and I love it!!

1 February 2025
Unprompted review
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Reply from Next Gay Thing

Thank you so much for the fab review! We’re happy you’re enjoying the mix of quality skincare and fun underwear! So glad you’ve discovered new favourites, and love that you’re making the most of the profile options too! Here's to more fab times together :)

Rated 3 out of 5 stars

I like the products and the concept but…

I like the products and the concept but they are based in Europe with no fulfillment center in the United States. Each order takes weeks to arrive and twice has gone to the incorrect address despite the address on the package being accurate. If they want to be successful in the United States they will need to commit to it and build a fulfillment center here.

14 May 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for your review! Sorry for the delay. Recent U.S. customs changes have caused some slowdowns. We’re working to speed things up, and delivery to the U.S. now averages around 5 business days. Both orders show as delivered, so please double-check your address to ensure smooth shipping in the future. We hope to get to a 5-star review soon!

Rated 5 out of 5 stars

I absolutely love when I get my box

I absolutely love when I get my box. There’s always something new and fresh.

10 May 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you so much for the review! We’re so glad you’re loving the variety! Enjoy discovering new favourites :)

Rated 4 out of 5 stars

Always pleased to receive my regular…

Always pleased to receive my regular order. Delivery always rapid.

8 May 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for the review! We’re so glad you enjoyed the orders! Hope to get to a 5-star soon :)

Rated 1 out of 5 stars

TERRIBLE SERVICE

I have neen subscribed twice by mistake and cancelled the extra sub in January. Then, payment taken in April and no one will respond to me.
I have tried to sort this out, but feel I have no choice but to leave this review instead.
My first packs were wonderful, but i would never subscribe twice to this service knowingly. I am now out of pocket $299
Not happy with the customer service received and I have mow cancelled all future payments. Had you sorted this properly, I would still be subscribed. Also, there is no tracking for the latest "2" boxes and they were dispatched 3 weeks ago

16 April 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for your review! Sorry about this situation, as we understand your frustration. The $299 charge was due to the active subscription, but you can refuse the delivery for a refund. We responded within 24 hours and hope to resolve this to your satisfaction!

Rated 5 out of 5 stars

Great products abd value …

Great products and so many great new products to try that you wouldn’t necessarily purchase but now we are hooked.

Speedy delivery and flexible options and upgrades all for an affordable price.

1 May 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you so much for the review! We’re so glad you’re loving the variety, value, and flexibility. Enjoy discovering new favourites!

Rated 5 out of 5 stars

More Than Just a Subscription Box — A Real Boost to My Wellbeing!

Next Gay Thing has been a fantastic discovery. I first subscribed as a bit of a treat to myself — it’s definitely an indulgent option, but absolutely worth it for the quality of the designer underwear and premium skincare and haircare products.

What’s surprised me the most, though, is the wider positive impact it’s had. Receiving the box each month has encouraged me to prioritise self-care in a way I hadn’t before. It’s been the spark for bigger changes too — focusing on losing weight, feeling better about how I look, and even exploring other subscriptions to support my overall health.

Who knew that nice underwear and a great moisturiser could kickstart such a positive turnaround? I'm so glad I made the decision to sign up. Highly recommended if you're looking for a stylish, confidence-boosting subscription that genuinely feels like an investment in yourself.

28 March 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for your amazing review! We’re so happy to hear how Next Gay Thing has made such a positive impact on your self-care journey. Here’s to feeling great and treating yourself—you deserve it!

Rated 4 out of 5 stars

Pretty good choices

Pretty good choices for my first pack. Looking forward to see what else is chosen for me.

14 April 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you! We’re so glad you’re happy with the products and our service, and hope to get to a 5-star soon!

Rated 5 out of 5 stars

Love this company!

The send quality products that I want to use! Underwear is name brands, always fits well. The facial and body products that they send are name brand, last along time. This is a gay owned company and you can tell by the products selected.

13 April 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you, Dan! We’re thrilled you love the quality and fit of everything. It means a lot to hear that the care we put into each box shines through!

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