Next Gay Thing Reviews 1,034

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the skincare items and underwear, often highlighting the thoughtful selection and luxurious nature of the items. Many appreciate the subscription service for introducing them to new brands and providing a regular, exciting treat. The customer service is frequently described as excellent, with people commending the helpfulness and responsiveness of the support team. However, some people were dissatisfied with the delivery service, reporting issues with delayed shipments, incorrect addresses, or a lack of tracking information. A few customers also noted concerns about the durability of some underwear items, with some experiencing fraying or splitting seams. There were also isolated instances of products arriving damaged or dried up, and some reviewers were not impressed with certain underwear choices or brands included in their boxes.

What people talk about most

Product

Customers consistently note positive experiences with product quality and variety. Many reviewers praise the... See more

Quality

Users describe positive interactions with quality, consistently praising the high-end and luxury items... See more

Subscription

People report positive experiences with subscription. Many customers express excitement and satisfaction with... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise the fast shipping, with some receiving... See more

Customer service

Reviewers highlight positive aspects of customer service, often describing it as "on point," "awesome," and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was excellently surprised how much value and excitement my box brought this month. Quality and high end items that I will certainly use and normally would not get for myself so this feels like a maj... See more

Company replied

Rated 5 out of 5 stars

I’ve been a subscriber for over 2 years now. I am really excited about Nextgaything! The concept of receiving a regular subscription box with care and lifestyle products specifically for the LGB... See more

Company replied

Rated 5 out of 5 stars

Never used much in the way of skin care before, maybe coco butter from time to time. Came across this whilst doom scrolling instagram. Went for the quarterly package and very happy with everything I... See more

Company replied

Rated 5 out of 5 stars

NGT Pack contains high-quality products. They are well-selected and tasteful. The company cares about its customers. Excellent customer service and fast shipping. It's nice that there's a surprise whe... See more

Company replied


Company details

  1. #28 of 58 best companies in Underwear shop

About Next Gay Thing

Written by the company

Next Gay Thing: The #1 Subscription Box Experience for the Modern Gay Man

Introducing Next Gay Thing - the ultimate gay subscription box designed to elevate your lifestyle with premium underwear, full-sized skincare, and exclusive lifestyle products. Curated specifically for you by a dedicated gay team, our mission is to provide unbeatable value and an unmatched subscription experience. With a 96% renewal rate, our customers can't get enough of their monthly Gay Packs.

Every Gay Pack is carefully assembled based on your personalized Taste Profile, ensuring that you receive exclusive designer underwear tailored to your style preferences. Our in-house team extensively tests each pair for the best fit, making sure your front and back look fabulous. Say goodbye to plain and boring underwear, and hello to a collection of high-quality, comfortable, and cute premium fabric underwear.

Our Gay Packs also include handpicked, full-sized premium skincare and lifestyle products that you'll love and use. From face creams to natural deodorants and luxurious eye creams, each product is chosen to enhance your grooming routine and help you discover new favorites.

With incredible value at just $1.56/day, our Gay Packs offer at least 2x to 5x the retail price in full-sized products. All packs are shipped discreetly in unbranded boxes and made of upcycled paper, reducing your carbon footprint. Enjoy the flexibility of modifying, pausing, or canceling your subscription anytime, with the peace of mind that 96% of our customers choose to continue their subscription.

Join our 200,000+ strong community and experience the difference for yourself. Our 'Excellent' rating speaks volumes about the satisfaction and excitement our customers experience with Next Gay Thing. Upgrade your lifestyle today with the ultimate gay subscription box and treat yourself to a monthly dose of self-love and indulgence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Cute underwear and great skin products.

The underwear is cute. What i love even more are the outstanding and different skin, body and hair care products. I get compliments on how great i look that i havent gotten in years. And at 63 genuine compliments are great to get.

7 March 2025
Unprompted review
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Reply from Next Gay Thing

We're SO excited to hear about that. Thank you very much for being with us :)

Rated 1 out of 5 stars

don't do it

they never sent the items but they took the money! they are thieves! absolutely not recommended

30 December 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

We're very sorry about your experience. As per the information sent to you in the past weeks by email, your order was shipped to you but Italian Post couldn't deliver it due to an issue with your address. As we explained to you, it takes some time for it to be sent back to us. Once that happens, we will notify you immediately.

Rated 5 out of 5 stars

The Season Pack is totally worth it!

The products included in my pack/order are great. From the refreshing beauty products that help my skin feel rejuvenated and glowing to the variety of underwear that are comfortable and help me feel sexy.

24 February 2025
Unprompted review
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Reply from Next Gay Thing

So nice to hear - thank you so much for being with us!

Rated 5 out of 5 stars

A heavenly surprise

The product surprised me and was to my loving. I had not seen the “color/pattern” for that specific attire (JS) on the site so consider me surprised when I opened the pack! The feel to it was heavenly I just fell in love with it!!

27 February 2025
Unprompted review
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Reply from Next Gay Thing

Thank you for your amazing review, Dom! We’re so happy to hear the surprise was a pleasant one and that you loved the feel of your new piece. Enjoy, and we can’t wait to delight you again very soon :)

Rated 5 out of 5 stars

The company went above and beyond to…

The company went above and beyond to ensure I had the best quality service and products. Their website was easy to use and guided to exactly what I needed. Customer support is fast and easy too.

1 March 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for your wonderful review! We’re thrilled to hear you had a great experience with our service, products, and customer support. We appreciate your support and look forward to surprising you again and again :)

Rated 1 out of 5 stars

Ripped off

I’ve received 3 packs. None of them value for money. I supposedly won a $250 pack but haven’t received it, there was an add on in another I didn’t order but was charged an additional $30 and the 3rd pack was meant to have a free gift but didn’t
The reply from “next gey thing”is incorrect vague and inaccurate. I did not receive a $250 pack a did it was included in my first box I was ripped off badly as there was not products to the value of over $350. They referenced something on route to me which may be the 4th box ( I meant cancel before it was sent but was a day late) but certainly isn’t the free gift promised with my second box. I’m appalled by their response and have asked that they call me to discuss the matter directly. I wouldn’t recommend signing up!!!

27 January 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for your feedback, and sorry for any confusion! As mentioned in our email, you claimed two additional free kits, which were included in your first two boxes. The add-on was purchased by you, as we don’t control customer purchases for security reasons. Also, the gift in your second box is currently en route to Australia, so you should receive it soon. We appreciate your patience and hope to resolve everything via email!

Rated 1 out of 5 stars

I ordered the Monthly box at cost of…

I ordered the Monthly box at cost of £49.99,the Ad implied and showed 3 pairs of underwear and products, I also paid an extra £40 for a free other discounted box, which I wrongly assumed would include at least one item of underwear. The beauty products are fine and good quality. However despite spending £90 and expect at least 3 pairs of undies, I got one pair and two pairs of really loud socks which I dint ask for. I have ticket out with them, lets see if its resolved satisfactorily.!!They wouldn't accept the socks back or understand that the picture in the Ad is misleading, I will be cancelling my subscription as really not a very good first impression

20 February 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for your feedback! The box you purchased includes four grooming/lifestyle products and one pair of underwear. Discounted kits also show the included items beforehand, but I'm sorry if anything was unclear. Glad you loved the grooming products! We’ve already responded to your request via support email and hope to resolve this for you soon.

Rated 5 out of 5 stars

Amazing Products

The products are amazing. Besides long wait and missing items (which were professionally and kindly made right) I love these seasonal packages!

19 February 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for your fab review! We’re so glad you love the seasonal packages. Apologies for the wait and missing items, but we’re happy we could make things right for you. Here's to more fab times together!

Rated 1 out of 5 stars

Avoid!

Company made it so difficult to return items or get a refund, dragged out the returns process, cannot call to speak to anyone. This company should be avoided at all costs.

14 February 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for your feedback, and I’m sorry for any frustration or disappointment. We kept on providing several options to resolve this in the last weeks, but unfortunately, none was a good fit for you. Since you proceeded with a chargeback, the final decision now rests with PayPal. If any of our previous solutions work for you, feel free to contact support@nextgaything.com, and we will get back to you within an hour. We appreciate the opportunity to resolve this!

Rated 1 out of 5 stars

Save your money, theres better subscriptions

I purchased a $250 box with an extra underwear, I recieved 4 really cheap poorly made jockstraps, 3 were exactly the same, even though my preference was a breif. It is a scam, they wanted me to donate the ones i didnt like, then told me i needed a receipt and wait 3 weeks or more and would recieve a voucher to buy more, oh but I had to pay costs and delivery. I am so dissapointed, even the so called luxury brands are cheap and nasty, and im not sure why i need 4 face creams. Save your money

3 February 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for your feedback, and we're sorry for any disappointment. Your profile included jockstraps and briefs, so you received a mix of different colours. The grooming products were part of a well-curated seasonal package, but I’m sorry they weren’t to your liking. We also offered a resolution — let us know if there’s anything else we can do to make it right!

Rated 5 out of 5 stars

My first box was a treat

My first box was a treat. The jocks were premium and very much with what I like. The skin care products added to the box are forming part of my regular routine. It is like Christmas every month.

4 February 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for such a fab review! We’re so glad you love the designer products and skincare. Your recommendation means the world to us. Here's to more fab months together :)

Rated 3 out of 5 stars

Packaging/Missing items

I really enjoy the packaging and how it came. I kind of wish it would ship quicker. However, some of the items were either missing or they had stuff in them that looked kind of odd.

6 February 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for your review! We’re so glad you loved the packaging. Sorry about the missing or unexpected items, though—that’s not what we want for you! Please reach out to our support team, and we’ll make sure everything gets sorted. Your satisfaction means the world to us x

Rated 5 out of 5 stars

Very glad I tried the Next Gay Thing!

My first box was nothing short of amazing. I have loved the skincare products and have been using them faithfully. The underwear has been fun too!

1 January 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you so very much for the fab review :)

Rated 5 out of 5 stars

Very Pleasantly Surprised

I randomly saw an add for Next Gay Thing on Instagram and decided to take a look. I ordered one of their packs and was very surprised when it arrived with the variety and quality of the items. There were some amazing skincare products I had never heard of that have now become part of my daily routine. They also offer plenty of specials and discounts on their website, which is very easy to navigate. Overall, I'm very glad I decided to give Next Gay Thing a try and am now a very happy subscriber to their packs. Highly recommend to anyone looking to experience some new products and up their skin, hair and underwear game.

31 January 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for the fab review! We’re so glad you love the designer products and skincare. Your recommendation means the world to us :)

Rated 5 out of 5 stars

Great Deal

Great products at a great price!

20 January 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you so very much for the fab review :)

Rated 5 out of 5 stars

Elite Customer Service!

In a world where we’re all in the hustle and bustle customer service tends to be lost in the shuffle. This team however picks up any slack and in fact delivered some of the best customer service I’ve ever experienced. Ericka with the team. You’re a dream! Thank you so very much for going the extra mile to make sure I was well taken care of! You earned a customer for life with that one.

6 January 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for the kind words! We’re so happy the team could go the extra mile for you. Your loyalty means so much to us!

Rated 5 out of 5 stars

Fantastic products from the best designer brands.

Fantastic products from the best designer brands.
The extra gifts of various, full sized skincare products are absolutely fabulous. It really makes the experience worthwhile. Pampering yourself looks like this. Next Gay Thing is the next best thing. Fully recommended.

11 January 2025
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for the fab review! We’re so glad you’re loving the designer products and fabulous skincare extras. Pampering yourself never looked so good—your recommendation means the world to us :)

Rated 5 out of 5 stars

Had an issue with conflicting accounts…

Had an issue with conflicting accounts that got resolved quickly

23 December 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thanks so much for the fab review! We’re glad we could quickly resolve the issue with your accounts. Always here to help!

Rated 3 out of 5 stars

First box first disappointment.

First box came, not impressed with the 'beauty' products and even less impressed with the undies.
I'm quite a size and things didn't fit into place.
Stick with your regular brands, these didn't go well. Underwear was so tight to my nether regions it rubbed mad, and now I'm red raw. 😑

Very dissatisfied and can't even return them, even though I'm UK based as well.

9 December 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for your feedback, and we’re sorry to hear this. We’d love to help adjust your profile for a better fit in future boxes. Please reach out to our support team at support@nextgaything.com —we’re here to assist!

Rated 5 out of 5 stars

Value for money, great products.

When the advert for Next Gay Thing popped up on insta, I clicked on it but was wary (you just never know what is out there), however I did sign up to a quarterly subscription. I've now had my second subscription through this week, and I love it and think it's great value for money.

31 December 2024
Unprompted review
Next Gay Thing logo

Reply from Next Gay Thing

Thank you for giving us a chance! We’re thrilled you’re loving your quarterly subscription and finding it great value. Here’s to more boxes packed with goodies you enjoy :)

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