Nicky Cornell Reviews 

727
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, describing them as beautiful, stunning, and of high quality, often exceeding expectations. The staff are consistently highlighted for being helpful, friendly, and knowledgeable, providing excellent communication and a smooth overall service experience. Delivery service is consistently praised for being prompt, well-communicated, and efficient, with items arriving on time and carefully packaged. Many customers also highlight the convenience of their own delivery team, who are noted for their politeness and willingness to assist with placement or assembly. People appreciate the wide range of items available, making it easy to find exactly what they are looking for.

What people talk about most

Product

Reviewers express delight with the product quality, often describing items as beautiful, stunning, and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting timely arrivals and excellent... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Quality

People report positive experiences with quality, often describing items as perfect, stunning, and of the... See more

Service

Customers had positive experiences with service, with many reviewers describing it as exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Placed my order and confirmed the delivery date and time.The delivery guys where absolutely fantastic let me know they where slightly ahead of time,and even though when arrived they couldn’t park near... See more

Rated 5 out of 5 stars

I have been really impressed with Nicky Cornell. From the original purchase their contact has been fantastic and personally led which is so unusual these days. The console table looks fabulous in our... See more

Rated 5 out of 5 stars

Excellent company experience from start to finish. Communication from initial enquiry and subsequent order. I always felt as though I informed about expected delivery dates. They have their own delive... See more

Company replied

Rated 5 out of 5 stars

I purchased a Leaf Scroll Circular Mirror from Nicky Cornell online. All I can say is what a beautiful mirror I received. The customer service and delivery was excellent and I could not recommend them... See more

Company replied


Company details

  1. #116 of 401 best companies in Home Furniture Shop
  2. #62 of 227 best companies in Bedroom furniture shop
  3. #24 of 55 best companies in Furniture Accessories
  4. #45 of 119 best companies in Interior designer
  5. #13 of 46 best companies in Kitchen Furniture Shop
  6. #33 of 92 best companies in Sofa store

Written by the company

Welcome to Nicky Cornell, redefining luxury in furniture since 2005. Located in Hertford, Hertfordshire, our showroom beautifully showcases a wide range of high-end furniture, reflecting both contemporary and classic styles. Renowned for our exceptional customer service, and our dedicated delivery team, we take pride in ensuring a seamless experience from our showroom to your home. Elevate your home with our timeless designs and unmatched quality, and discover why our clients consistently choose us for their luxury furniture needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

727 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(727)

101 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely showroom

Lovely showroom, Hayley and Fifi are very helpful !

20 May 2026
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Karuna,

Thank you for your kind comments about our showroom, we will pass on your comment to Hayley and Fifi!

Kind regards,
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Top service and speedy reliable…

Top service and speedy reliable delivery. Thank you.

5 May 2026
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Noel,

Thank you for your review. We are so pleased to hear that you enjoyed experience shopping with us.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Great quality furniture and lovely…

Great quality furniture and lovely staff.

12 May 2026
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Sarah,

Thank you for taking the time to leave us a review, we really appreciate your comments.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Amazing shop

Visited with my friend today. She bought a lovely bed and two lamps.

We were overwhelmed with the variety of beautiful things there! Will definitely go back again soon.

8 May 2026
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Carol,

Thank you for your lovely comments about our showroom! We look forward to welcoming you back soon.

Kind regards,
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Excellent service

Excellent service

8 May 2026
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Caron,

Thank you for taking the time to write us a kind review.

Kind Regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

The staff in the show room were…

The staff in the show room were extremely helpful and delivery of my chair was very prompt!
Thank you

1 April 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Jenny,

Thank you for your kind review. We are pleased to hear that you enjoyed your experience with us.

Kind Regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

Goods were of a high quality and delivery was well communicated and on time

27 April 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Richard,

Thank you for your review. We are pleased to hear that you are happy with your order, and with our service.

Kind Regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Great company

Great company. Good price and item arrived quickly. Lovely console table.

1 May 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Sarah,

Thank you for taking the time to write us a lovely review. We are pleased to hear that you love your new console table.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Lovely furniture and the delivery…

Lovely furniture and the delivery people were so kind and helpful

30 April 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Julie,

We are glad that you are happy with your experience shopping with us, and will pass on your kind comments to our delivery team!

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Beautiful furniture

Beautiful furniture, great communication and delivered with care!

1 May 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Mrs Baker,

Thank you for your positive review regarding your experience shopping with us, we hope to welcome you again soon!

Kind Regards
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Love this store

Love this store, so many cute bits - would deffo recommend customer service is amazing aswell!

1 May 2026
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon,

Thank you for taking the time to write us a kind review!

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

I have had many pieces from you

I have had many pieces from you, all have been stunning. Perfect for the house. Excellent delivery. Top notch 👌🏽

17 April 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon,

Thank you for your kind review. We are so pleased to hear that you enjoyed your experience with us!

Kind Regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Very happy customer

Excellent company experience from start to finish. Communication from initial enquiry and subsequent order. I always felt as though I informed about expected delivery dates. They have their own delivery team who were very friendly, polite chaps. And the mirror is fabulous. So pleased to have discovered this company on an online search. Will most definitely be using them again.

22 April 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Rachel,

Thank you for taking the time to write us a lovely review! We are pleased to hear that you love your new mirror, and hope to deal with you again soon.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Great art

Great art. Flexible with delivery. Lovely delivery person. Highly recommend

15 April 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good afternoon Marion,

Thank you for taking the time to write us a kind review!

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Perfect

communication good throughout from purchase to delivery
The item is fabulous as well

15 April 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Mrs Chadwick,

Thank you for taking the time to write us a kind review!

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Lovely furniture and delivery

Lovely piece of furniture and the guys did a great job delivering and positioning it for me.

10 April 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Terry,

Thank you for your review. We are so pleased to hear that you are happy with your experience shopping with us.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Cheapest online for item

The item I wanted said it was in stock . I emailed to make sure it was. Other suppliers of this item said it was available only to discover that meant order & wait 2/3 months with a 50% deposit.
You confirmed straight away . Communication good re delivery, plus free.

3 April 2026
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Geraldine,

Thank you for the kind review. We are so pleased to hear that you enjoyed your overall experience shopping with us.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

Fabulous !

Stumbled across this beautiful shop after dropping car off for a service. Well it’s a gem, beautiful furniture, ornaments and wonderful smelling diffusers when you walk in. Highly recommended🌸 and best of all Fifi is the best 💕🌸

17 April 2026
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Maria,

Thank you for your kind words, we are glad that you are happy with your first visit to our showroom, and will pass on the lovely comments to Fifi.

Kind regards,
The Team @Nickycornell.

Rated 5 out of 5 stars

The showroom is beautiful and all the…

The showroom is beautiful and all the items are easily accessible with help from staff. The staff are lovely and polite which made shopping really easy.
Going to love our table!
Thank you :)

16 April 2026
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good morning Ebony,

Thank you for your kind comments about our showroom, we look forward to welcoming you back soon.

Kind regards,
The Team @ Nicky Cornell

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