Nicky Cornell Reviews 

727
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, describing them as beautiful, stunning, and of high quality, often exceeding expectations. The staff are consistently highlighted for being helpful, friendly, and knowledgeable, providing excellent communication and a smooth overall service experience. Delivery service is consistently praised for being prompt, well-communicated, and efficient, with items arriving on time and carefully packaged. Many customers also highlight the convenience of their own delivery team, who are noted for their politeness and willingness to assist with placement or assembly. People appreciate the wide range of items available, making it easy to find exactly what they are looking for.

What people talk about most

Product

Reviewers express delight with the product quality, often describing items as beautiful, stunning, and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting timely arrivals and excellent... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Quality

People report positive experiences with quality, often describing items as perfect, stunning, and of the... See more

Service

Customers had positive experiences with service, with many reviewers describing it as exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Placed my order and confirmed the delivery date and time.The delivery guys where absolutely fantastic let me know they where slightly ahead of time,and even though when arrived they couldn’t park near... See more

Rated 5 out of 5 stars

I have been really impressed with Nicky Cornell. From the original purchase their contact has been fantastic and personally led which is so unusual these days. The console table looks fabulous in our... See more

Rated 5 out of 5 stars

Excellent company experience from start to finish. Communication from initial enquiry and subsequent order. I always felt as though I informed about expected delivery dates. They have their own delive... See more

Company replied

Rated 5 out of 5 stars

I purchased a Leaf Scroll Circular Mirror from Nicky Cornell online. All I can say is what a beautiful mirror I received. The customer service and delivery was excellent and I could not recommend them... See more

Company replied


Company details

  1. #116 of 401 best companies in Home Furniture Shop
  2. #62 of 227 best companies in Bedroom furniture shop
  3. #24 of 55 best companies in Furniture Accessories
  4. #45 of 119 best companies in Interior designer
  5. #13 of 46 best companies in Kitchen Furniture Shop
  6. #33 of 92 best companies in Sofa store

Written by the company

Welcome to Nicky Cornell, redefining luxury in furniture since 2005. Located in Hertford, Hertfordshire, our showroom beautifully showcases a wide range of high-end furniture, reflecting both contemporary and classic styles. Renowned for our exceptional customer service, and our dedicated delivery team, we take pride in ensuring a seamless experience from our showroom to your home. Elevate your home with our timeless designs and unmatched quality, and discover why our clients consistently choose us for their luxury furniture needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

727 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(727)

101 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent dresser

Excellent dresser. Totally in love with it. Excellent customer service and the delivery guys were brilliant and funny even though it was extremely heavy.
Couldn’t adore the dresser any more

13 December 2024
Nicky Cornell logo

Reply from Nicky Cornell

Good Morning Mrs Nicholas,
We are so pleased to hear that you are happy with your Dresser and our service!
We hope to see you again soon!

Kind Regard's,
The Team @Nickycornell

Rated 5 out of 5 stars

Beautiful furniture and excellent service

Beautiful furniture, excellent communication and fast and extremely helpful delivery team. Could not recommend highly enough! If you are considering buying from Nicky Cornell don’t hesitate.

17 December 2024
Nicky Cornell logo

Reply from Nicky Cornell

Hello Rick,
Thank you for taking the time to write such a positive review,

We hope to see you again soon!
Kind Regards,
The Team @Nickycornell

Rated 5 out of 5 stars

Lovely service and delivery guys thank…

Lovely service and delivery guys thank you so much

18 December 2024
Nicky Cornell logo

Reply from Nicky Cornell

Hello Natalie!

Thank you for your kind words, I will pass over your comments to the Delivery team.

We hope to see you again soon!
Kind Regards,

The Team @Nickycornell.

Rated 5 out of 5 stars

Helpful staff and lots of lovely things…

Helpful staff and lots of lovely things to choose from including small gifts and furniture to name just a few.

12 December 2024
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Good Afternoon Jo

We are pleased to hear you enjoyed visiting our showroom, we hope to see you again soon!

Kind regards
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Fabulous shop

Fabulous shop. Lots of interesting furniture & bits & pieces.

9 December 2024
Unprompted review
Nicky Cornell logo

Reply from Nicky Cornell

Hi Briony

We are pleased to hear you had a good experience with us. We hope to see you in our showroom again soon!

Kind regards
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Excellent service including delivery…

Excellent service including delivery and installation.

Very good manners and the team at the end of the phone were very professional

17 November 2024
Nicky Cornell logo

Reply from Nicky Cornell

Hi Mick

We are pleased to hear you had a good experience with us. We will pass the lovely comments to our delivery and customer service teams.

Kind regards
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Absolutely lovely furniture and…

Absolutely lovely furniture and excellent customer service. Couldn't fault them at all. Would certainly buy from them again

4 November 2024
Nicky Cornell logo

Reply from Nicky Cornell

Hi Jason

Thank you for the lovely feedback, we are glad you are enjoying your new furniture!

Kind Regards
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Fabulous dining Table

Exceeded my expectations! The most beautiful dining table I could have wished for!

11 November 2024
Nicky Cornell logo

Reply from Nicky Cornell

Good Morning Stephanie,

Thank you for your lovely review,
We are so pleased to hear that you love your Dining Table!

We hope to see you again soon!

Kindest Regards,

The Team @Nickycornell

Rated 5 out of 5 stars

Delivery made on time for a special…Birthday

Delivery made on time for a special event. Quality of goods excellent. Very friendly team on the phone and the delivery guys.

11 November 2024
Nicky Cornell logo

Reply from Nicky Cornell

Hi Dennis

Thank you so much for a lovely review, we hope you shop with us again soon!

Kind regards
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Customer Service were always quick to…

Customer Service were always quick to answer the phone and very knowledgeable

29 November 2024
Nicky Cornell logo

Reply from Nicky Cornell

Hi Richard

We are pleased to hear you had a good experience with us. We will pass the lovely comments on to our customer service team

Kind regards
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Great shopping experience

Great shopping experience. Answered a pre purchase question efficiently. I would definitely buy from them again. Product was as exactly as advertised.

15 November 2024
Nicky Cornell logo

Reply from Nicky Cornell

Thank you for the lovely review, we are pleased to hear you enjoyed our experience with us.

Kind regards
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Excellent service and great selection of products at very reasonable prices

From start to finish it was a great experience. Beautiful furniture, delivered on given date and excellent customer service. Got the best price as compared to other retailers. The
Highly recommended.

10 November 2024
Nicky Cornell logo

Reply from Nicky Cornell

Hi Faryal

We are pleased to hear you are enjoying your new furniture and are happy with our customer service. We will pass the lovely comments on...

Kind regards
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Amazing service and love my new chairs.

Amazing service and love my new chairs.

6 December 2024
Nicky Cornell logo

Reply from Nicky Cornell

We are pleased to hear you're loving your new chairs! We will pass the comments on to our customer service team

Kind Regards
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Excellent service

We received a phone call the next day after our enquiry, we ordered the items and they arrived on time, from start to finish we had excellent and professional service, I would recommend this company . Thank you.

1 November 2024
Nicky Cornell logo

Reply from Nicky Cornell

Hi Mrs Dawson

We are pleased to hear you enjoyed your experience shopping with us from start to finish!

Kind Regards
The Team @ Nicky Cornell

Rated 5 out of 5 stars

Very helpful staff

Gemma was very helpful and friendly when dealing with my product query and subsequent order of a shelving unit. Delivery was arranged with no hassle and came when it was supposed to. Very pleased with the product and the service. Would definitely order again.

8 November 2024
Nicky Cornell logo

Reply from Nicky Cornell

Thank you for your lovely review, we will pass on your positive feedback to the relevant teams.

Kind Regards
The Team @ Nicky Cornell

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