Nicola Jane Couture Ltd Reviews 10

TrustScore 4.5 out of 5

4.3

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Company details

  1. Handbags Shop
  2. Bag shop
  3. Clothing Shop
  4. Fashion accessories shop
  5. Shoe shop
  6. Second-hand Clothing Shop

Written by the company

We are Nicola Jane Couture; lovers, sellers and buyers of all things luxury and pre-loved! On our website you will find beautiful pre-loved designer goods, such as Christian Louboutin shoes, Louis Vuitton Handbags, Chanel Clothes, and so much more!!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Incredible shopping experience

Incredible shopping experience. I absolutely adore my Chanel heels I bought from Nicola’s site. They were shipped same day with tracked and signed for delivery. The shoes were boxed and packaged extremely well and safely and my shoes were in excellent condition. Will definitely be ordering again. Thank you!

11 September 2024
Unprompted review
Nicola Jane Couture Ltd logo

Reply from Nicola Jane Couture Ltd

Hi Joana, thank you very much for your lovely review!! I’m so pleased to hear that you love your new Chanel heels, that they arrived with you safely and promptly, and that you will order again from me in the future! It will be such a pleasure to be carefully packaging up another order for you!

Thank you so much,
Nicola

Rated 5 out of 5 stars

What a brill experience

What a brill experience! My questions were answered promptly, I received my package the next day AND it was wrapped beautifully! Will definitely be back again, thank you!

14 October 2023
Unprompted review
Rated 5 out of 5 stars

Item was better than described and…

Item was better than described and postage was quick, simple and very well wrapped, to minimise any potential damage. The whole presentation was excellent and made to feel very personal

13 February 2023
Nicola Jane Couture Ltd logo

Reply from Nicola Jane Couture Ltd

Hi Chris, thank you so much for your wonderful review! I am so pleased to hear that you are happy with your new-to-you item and the service that you received! I hope to see you shopping with us again in the future!

Rated 5 out of 5 stars

So I kept my promise to myself and this…

So I kept my promise to myself and this time the purchase was for ME!

Again Nicola was prompt with replying to my questions and the shoes are absolutely as good as they look. Really comfy. A rare treat to have something this special and not too high for my old feet.

It was 5 STAR service once again and I'm going to tell all my friends what they missed!

7 April 2022
Rated 5 out of 5 stars

Excellent Telephone ordering service and understanding

Totally relieved that at last I have a good fitting bra 'Safina'. Also the understanding of Maddie was second to none as I called to discuss my issue in finding a replacement for the M&S type that M&S no longer sell and also the quality was poor. She listened to my concerns of fit and on Maddie's recommendation I went for the Safina. PERFECT! so I have now ordered another 2 colours. Highly recommend the caring telephone support and good knowledge of Nicola Jane.

19 January 2021
Unprompted review
Rated 5 out of 5 stars

***** for Nicola. Trustworthy, professional and amazing customer service (and bag!!)

Nicola sourced an LV keepall 45 for me. She had a keepall on the website but I wanted something that wasn't as vintage, so I contacted her and she sourced me the perfect bag. From beginning to end Nicola's customer service was a dream. She took care in listening to exactly what I was looking for, sourced the item quickly and answered any of my queries. She even sourced me a matching LV dust bag. I have always been worried about buying pre-loved designer items as I didn't want to be sold a fake and worried about the items true condition - Nicola took all my worries away. I was provided with videos and photographs directly from Nicola Jane Couture Ltd before I had to make a decision, and of course as Nicola is very professional I trusted she knew how to spot fakes etc. Honestly, a complete dream. So glad I found you and your website Nicola, thank you! xxxx

11 November 2020
Nicola Jane Couture Ltd logo

Reply from Nicola Jane Couture Ltd

It was my absolute pleasure to source the Louis Vuitton Keepall 45 for you, and I am thrilled that you're so happy with it and with the service that you received! I'm also so pleased that I took away the worries that you had and reassured you that you were in capable hands. Thank you very much for taking the time to share your experience, I love to hear from you and I hope to be meeting your expectations again in the near future!

- Nicola | Nicola Jane Couture

Rated 5 out of 5 stars

Absolutely love the shorts

Absolutely love the shorts, Exactly as described, great communication throughout the transaction, very well packaged and really fast delivery, would highly recommend Nicola Jane Couture to family and friend, thank you.

22 September 2020
Unprompted review
Nicola Jane Couture Ltd logo

Reply from Nicola Jane Couture Ltd

We are so pleased to hear that you love your new-to-you Karl Lagerfeld shorts, and that you are happy with the overall service that you received! We are also very pleased to hear that you would highly recommend us to family and friends! Thank you for taking the time to share your experience, we love to hear what you think of us at NJC, and we hope to see you again soon!

- Nicola Jane Couture

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