Nicospouches 

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See what reviewers are saying

Rated 1 out of 5 stars

Absolutely fuming,literally had no issues with this company after ordering a couple of times ,how over ordered 4 smus pots totalling £26 and have not received my order...emailed twice and no reply.No... See more

Rated 2 out of 5 stars

I ordered 6 days ago now and I haven't received any information regarding my order. No track and trace number, no estimated delivery time, nothing. I wrote an e-mail asking for some information and di... See more

Rated 1 out of 5 stars

Got my order wrong and sent me a can of snus covered in pubes/doghairs. I complained and got a refund. Ordered again one month later and they got my order wrong again, like completely wrong not... See more

Rated 5 out of 5 stars

Amazing service, been ordering with Nicos pouches from the start, delivery’s always come before or on time, the customer service is 10/10 Never disappointed with Nicos pouches! Can’t wait to order... See more

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely fuming,literally had no…

Absolutely fuming,literally had no issues with this company after ordering a couple of times ,how over ordered 4 smus pots totalling £26 and have not received my order...emailed twice and no reply.No way of contacting them totally given up.

2 May 2025
Unprompted review
Rated 2 out of 5 stars

No reply, no information.

I ordered 6 days ago now and I haven't received any information regarding my order. No track and trace number, no estimated delivery time, nothing. I wrote an e-mail asking for some information and didn't even receive a responce in 21 hours and still counting. This shows how poor the customer service is. as much as I hate writing bad reviews I think right now this is my only option.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Nicopouches

Really reliable and customer friendly. Large variety of different flavours and mg, been using nicopouches for a while now and have already recommended to friends who have purchased snus and been very happy with the service they have now also become a regular customer👍Best in the business from what I’ve seen!

17 November 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, been ordering with Nicos pouches from the start, delivery’s always come before or on time, the customer service is 10/10

Never disappointed with Nicos pouches! Can’t wait to order with you again💙💙💙

2 November 2022
Unprompted review
Rated 5 out of 5 stars

10/10 service

10/10 service, communicated throughout and fire product. 10/10 would recommend to a friend.

10 November 2022
Unprompted review
Rated 5 out of 5 stars

Best about

Unreal customer service, great tasting flavours and very simple website. Wouldn’t go anywhere else ❤️

16 November 2022
Unprompted review
Rated 1 out of 5 stars

False advertising, what a joke.

Got my order wrong and sent me a can of snus covered in pubes/doghairs. I complained and got a refund.

Ordered again one month later and they got my order wrong again, like completely wrong not even close and left a note in the parcel saying 'sorry your order was out of stock so we replaced it'
The website advertises products that are out of stock but appear to be in stock on the website.

I won't be using this company again, a complete letdown.

7 September 2022
Unprompted review
Show reviews in all languages. (21 reviews)

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