Nightline Group Reviews 

Worse company ever 2 orders I've used this company for one to receive one to sent and they lost both my orders ridiculous try avoid.. There customer care is shocking had no bother contacting me asking for a tracking number straight away but haven't heard a thing after that have emailed them 4 times and still waiting for a response.. STAY CLEAR

Absolute crap service
I ordered virgin media internet box on Sunday 21st of June and was told it will be delivered on Wednesday it never came , then was told Thursday and it never came and then told Friday never came , got in contact with them to tell me they don’t know where it is and they are searching for it , they never got back to me so I rang again and they said they have lost it. I had to order another box today on 29th of June

Why do boots deliver with them when they provide your address to nightline they take out your eircode? Reflects badly on boots having my package damaged and contents spilled when it randomly arrives at a neighbour 2km away doorstep. Neighbours didn’t even know it was there as they just left it there didn’t even ring the doorbell. Some of these drivers are absolutely useless and make no attempt to actually deliver correctly when my phone number is always provided.

Like others if i could give a minus review i would. I dont understand why such large companies bother with them. Horendous service and useless tracking info.

if there is less than 1 star, I would use it. worst service ever.

Lazy group of prats. Delivery drivers make no effort to actually deliver packages or call you, instead just mark it as "delivery attempted" or "customer not at home" and return to sender.
If you're a big company, DON'T USE NIGHTLINE! It hurts your credibility.

Orderd Wednesday delivered friday

Quick and effecient

Dreadful service - two parcels marked 'Fragile' were thrown over a seven foot high wall even though there was someone in the house to receive them and they had my telephone number as they called the day before to check on the address and this number was on the parcels.

Appalling service. Here hanging on the phone for 10minutes. No joy. Parcel was apparently delivered through Galway, but it hasn't arrived. Why would big companies use this service??

Package said it was delivered and signed for in Dublin.

I live in Carlow. My address is in Carlow.

No response from support. on hold for over 40 minutes.

Waiting on a parcel for over 2 weeks from Nightline, it appears to be in their Dublin Hub since 26 May and no tracking since. I’ve contacted their help desk on 2 occasions with absolutely no reply. Why do Boots use this company if this is the service they provide or should I say they DON’T provide.

Non existent customer service!
Ive spent 40 minutes on the phone 2 days in a row listening how good is their service, noone ever picked up the phone.

After redirection to the Parcel motel, my parcel just stopped tracking. No delivery.

Worst courier service Iv ever come across. Package lost and no replies to emails or calls. The excuse of a man who works in the tralee office coudnt run a raffle. Avoid at all costs.

3 June

I received a text message saying "I would receive a parcel delivered by nightline on Wednesday 3 June."

Waited at home the whole day

No parcel 

4th June

Received a text message 

your order, it will be delivered by Nightline between 12:00 - 14:00

Looked online said an attempt was made (not sure how as someone was at home waiting for the parcel, apparently a call was made to my cell phone which if I was out I would have picked up if I was home I wouldn't have received the call but did put the land line number in for this reason) 

Rang nightline in the afternoon as no parcel had arrived. 

They would ring the driver, at 7pm I got a call back to say they couldn't get hold of the driver but my parcel would be delivered the next day (05/06)

5 june 

1030 I tried ringing no answer 

1130 tried ringing no answer 

1245 tried ringing eventually answered only to be told my parcel wont be delivered today only tomorrow

So now I have wasted 2 and a half days waiting for this parcel and will have to wait for it Tomorrow with the Hope's of it being delivered????

All my details are correct on the website so that means the driver should have had the correct eircode as well as mobile and LANDLINE number 

This is absolutely shocking service from nightline.

Disgraceful company

The tracking link provided by Nightline states that my parcel has been delivered and signed for but it has not been received by me. I have spent over 20 minutes on hold to Nightline’s support line on 4 different occasions, nobody has picked up. I have emailed 4 times and have no help. I will be lodging a complaint with Lifestyle Sports who use them as a courier.

Was given a time and day to be home to receive my delivery. 2 hours later than the delivery frame I tracked my parcel to see that it said it was delivered!! It was not and I have called and emailed numerous times to no avail. I have no clue where my parcel is and do not know if and when it will be delivered

Even asked for my eircode 4 days ago and still have not delivered my package. According to tracking they have failed to deliver my package twice now. When I’m fairly sure they just couldn’t be bothered!!!

Worst delivery service and customer service I've ever witnessed. Ordered stuff online, got the tracking info and the text to say it was on it's way, days later still nothing, rang customer service who took my details and said they would get back to me and they didn't. Called the depot who said it was out for delivery. Still didnt get it. Have been ringing and emailing since with no answer or response from anyone. A joke of a company