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NILC Training Reviews 

974
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional staff and tutors for being extremely knowledgeable, patient, very helpful, and entirely supportive throughout the entire training journey. Learners note that the training courses are exceptionally well-structured, highly engaging, and very easy to follow, making complex professional concepts much simpler to grasp. Reviewers frequently mention the outstanding customer service, seamless communication, and exceptionally smooth organization handled by the team from initial registration to final exam completion. Participants also deeply appreciate the practical real-world examples provided by instructors, which clearly boost their professional confidence for future application in the workplace.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the knowledgeable, engaging, and supportive... See more

User experience

Customers consistently note positive experiences with user experience, highlighting well-structured courses... See more

Service

People report positive experiences with service, highlighting that everything is brilliantly organised and... See more

Customer service

Consumers express great satisfaction with the customer service, highlighting constant availability and... See more

Product

Customers had positive experiences with product, often highlighting good content and materials as well as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything has run so smoothly from day 1. I was accepted onto this course at very short notice, all my emails were answered even outside of normal working hours. Everyone has gone above and b... See more

Rated 5 out of 5 stars

I completed three courses at NILC Training and I had the best experience with Lynne. Lynne was very knowledgeable and thorough in showing the adobe software and had amazing tips and tricks throughou... See more

Company replied

Rated 5 out of 5 stars

Really easy process to complete. I couldn't decide between 2 courses so called to discuss. Staff were very knowledgeable and helpful and suggested which one would be better for me all things considere... See more

Rated 5 out of 5 stars

From start to finish the tutor explained everything and made it relevant. The content was great and enabled me to build on ideas to enhance engagement to my Facebook group. No question was silly and i... See more

Company replied


Company details

  1. #15 of 125 best companies in Educational institution
  2. #1 of 8 best companies in Learning Centre
  3. #12 of 55 best companies in Training Centre

Written by the company

NILC Training is Wales’ leading provider of professionally accredited IT, Project Management and Business Skill training courses and computer-based certifications. NILC works throughout Wales and the United Kingdom to advance the knowledge and skills of individuals, organisations and government departments through our comprehensive range of learning and development solutions. We’re proud to work with some of the UK’s most renowned examination bodies, so whether you’re a complete beginner and looking for a career change, or an expert in your field looking at gaining an industry recognised qualification, we can help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

974 reviews

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4.9

All reviews

(974)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

Made to feel at ease from the off

Made to feel at ease from the off. Delivery was clear and pace was good. Answered questions willingly and clearly. A pleasant experience which I enjoyed - not always the case when training on something brand new!

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent ITIL V5 experience with NILC — Thank You Karim and NILC for your Support

I’m delighted to have passed my ITIL V5 certification exam with 83% after training with NILC.

A special thank you to Karim for his valuable support, guidance and encouragement throughout the course. I truly appreciated his help and his support throughout the journey made a real difference in keeping me motivated to complete the certification.

I’m happy to have achieved this milestone and once again thanks to Karim and the NILC team for their contribution. I would happily recommend NILC to anyone considering ITIL training and looking for a supportive learning experience.

22 September 2026
Rated 5 out of 5 stars

Brilliantly organised from start to…

Brilliantly organised from start to finish, and kept up to date with every aspect of the training with helpful reminders. Instructor was outstanding, with decades of hands on experience in the relevant sector which provided numerous practical examples for the course.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic trainings on new subjects

Really great ChatGPT training session. Jonathan took the time to work through everything thoroughly, with plenty of opportunity for discussion, questions and practical challenges along the way. The session was engaging, interactive and very well delivered. I came away with a much better understanding of ChatGPT and how to use it effectively. Thank you

3 September 2026
Rated 5 out of 5 stars

Great PRINCE2 Practitioner Training

Really enjoyed the PRINCE2 Practitioner training with NILC. The course was well organised, clear and informative, and the trainer explained the concepts and practical application really well. I would definitely recommend NILC for PRINCE2 training.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

The course was very well delivered, the instructor was really approachable and friendly, and all of the materials were really helpful for the exam.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from Jonathan Pollinger

Jonathan Pollinger was my trainer and he was super knowledgeable in all things AI. He went into great detail in Microsoft Copilot, gave some great tips in general usage, agents, research and much more.

Couldn't fault the delivery and I came out of the training having learnt plenty that can be applied to day to day life and my career.

Huge thanks!

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Very useful Copilot webinar

The "Unlocking AI’s potential with Microsoft 365 Copilot" webinar was a very useful session. The overview of the powerful features of Copilot were explained well with many real-life examples throughout. There was opportunity to ask questions at any time and the answers were given neatly.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

First choice for training

My experience with NILC has always been positive. Karim helped me find the right PLA course to suit my needs. The organisation and communication was first class. I look forward to taking many more training courses with them.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Tony was fantastic

Tony was fantastic. Brought everything to life simply and all questions were welcomed. Karim was also great in getting everything organised prior.
Would highly recommend NILC

6 August 2026
Unprompted review
Rated 4 out of 5 stars

I really appreciated your patience and…

I really appreciated your patience and understanding that learners come in all shapes and sizes. Going into this course, I honestly didn't think I'd complete it. I'm glad I spoke up about my needs, and you adapted your approach to help me succeed. I wanted to empower myself, and you made that possible.

I've been running events for 26 years, so thank you to everyone involved. The communication throughout, course reminders, pre-course work, and both the hard-copy and digital materials were all organised and seamless.

Tony's knowledge really shone through. The regular breaks were timed perfectly, and his verbal explanations were excellent.

There's always room for improvement. I explained at the enrolment stage that I am visually impaired, so I would suggest putting reasonable adjustments in place from that first point of contact. I did struggle to see the flip charts and had to rely on the verbal descriptions. However, the adjustments you put in place enabled me to achieve a pass, and I'm very grateful for that.

29 July 2026
Unprompted review

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