Nin-Nin Game Reviews 2,973

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality and the wide selection of items available. Many people appreciate the competitive pricing and the efficient ordering process, often highlighting the secure and protective packaging that ensures products arrive in perfect condition. The delivery service is frequently described as fast and reliable, with many consumers noting timely arrivals and clear communication regarding their orders. However, some customers also noted issues with shipping, including unexpected additional costs, delays, and problems with customs procedures. A few reviewers mentioned dissatisfaction with the company's handling of these shipping complications, such as difficulties with refunds or re-shipping items.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers consistently praise the... See more

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting fast shipping, with some... See more

Price

Customers consistently note positive experiences with price, often highlighting great and competitive prices,... See more

Order

Customers generally report positive experiences with their orders. Many reviewers praise the smooth ordering... See more

Quality

People report positive experiences with quality. Customers consistently receive items in perfect condition,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I order with Nin nin quite regularly and was always satisfied with my experience. years ago I started by ordering from them through Amazon,box was damaged but the figure itself was OK. They did r... See more

Rated 5 out of 5 stars

I have purchased from Nin-Nin Game a lot. My latest purchase was Pop up Parade Overlord Albedo size L. Fabulous figure. The promo photos and the actual figure were spot on which was great. I hate wh... See more

Rated 5 out of 5 stars

I've been buying from them since 2022. I've never had any issues or problems. I think their points system is great. My latest purchases have been S.H.FIGUARTS: Star Wars Episode III - Revenge of the S... See more

Rated 5 out of 5 stars

NNG is my number one store for buying export figures. They’re always amazing, costumer service 10/10. They have some delays lately but it’s because of the demand. We all love NNG for many reasons but... See more


Company details

  1. Figurine shop
  2. Collectibles Shop
  3. Game Shop
  4. Hobby shop
  5. Toy shop
  6. Trading Card Shop

Written by the company

Nin-Nin Game is the specialist for Japanese Import of Video Games, DVD/Blu-rays, and hobby goods (figures, goodies, collector items, etc.) brand new or used, and your one-stop shopping ressource on the internet! Everything directly imported from Japan (Osaka) ! Since 2006, we provide Japan import enthusiasts a large and daily updated range of collector products and limited edition items only available on the Japanese market. All products scheduled to be released in the coming months are available for pre-order, and regularly added and updated in our catalog. Check our site daily for updates and specials! We ship Worldwide!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 53% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great experience

Have placed a few orders with NinNin now and each has been amazing. No issues with them at all, Always well packed, arrive safe and undamaged, shipping is fast and I feel confident when pre ordering.

Thankfully not had any QC issues on Mafex figures I have bought yet so not sure how the return/Refund policy is so I can't give my thoughts on that.

I just have to hope they are agreeable and understand and its not any trouble to return figures if needed for replacements or refunds.

Very good site tho and defiantly going to keep using them.

6 January 2026
Unprompted review
Rated 4 out of 5 stars

The experience with Nin Nin is great

The experience with Nin Nin is great, it has many figures in a great price... Tho the o ly thing i can do in it is "Pay Later " option... Somehow never appears when I try to pre-oder things... Besides that its an amazing chpice for collectors...

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Never let me down. Solid sellers

Been using NinNin for years and they have never let me down. From order to receiving it's all just straightforward. Great communication I've found. Items are always solidly packed too so the journey from Japan to UK means everything arrives safely.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Reliable store

I've been buying from NNG for years now. The service is always excellent, the prices are competitive, and on the rare occasion when an issue arises it is dealt with in good time. Definitely recommend

6 January 2026
Unprompted review
Rated 4 out of 5 stars

Bought 3 Mafex figures

Bought 3 Mafex figures, shipping was slightly delayed with two but it was made up for when they all arrived at the same time!

One of the figures the cyclops, had some QC issues where the arm popped off but it is an easy fix and I checked online it is an issues with this particular figure from Mafex!

Pricing on the mafex is good I’ll definitely be ordering from nin-nin again.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

A Awesome Shop

I've been buying from them since 2022. I've never had any issues or problems. I think their points system is great. My latest purchases have been S.H.FIGUARTS: Star Wars Episode III - Revenge of the Sith - General Grievous [Bandai Spirits], S.H.FIGUARTS: My Hero Academia / Boku no Hero Academia - Ochaco Uraraka [Bandai Spirits], and Shokugan: Link Travelers x Mobile Suit Gundam GQuuuuuX - Machu & Nyaan (Set of 2) (Limited + Bonus) [Bandai]. I highly recommend them!

11 December 2025
Unprompted review
Rated 5 out of 5 stars

My go to shop for import figures

I've been using Nin-Nin Game for years now as my go to shop for import figures, be they stock or pre-orders. I've never had a single issue with them, we know some of these import manufacturers delay the release of their figures. But I never worry that I will not receive my figure, I know as soon as they are released and in stock at Nin-Nin I'll get my figure.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Best place for buy your figs

NNG is my number one store for buying export figures. They’re always amazing, costumer service 10/10. They have some delays lately but it’s because of the demand. We all love NNG for many reasons but the most important ones… they are authentic, responsible, cares about their customers, always have good deals, etc. I really appreciate them and I’ll keep buying my figs from them.

23 January 2026
Unprompted review
Rated 1 out of 5 stars

Unexpected high customs costs

They show nice prices, but keep in mind you can get 40% handling/tax costs added to the prices to get your package through customs in your own country. This is not clear in this site.

19 January 2026
Unprompted review
Rated 1 out of 5 stars

Payed for express shipping

Payed for express shipping , on the 13th of this month. They waited till the last day (23th)with a complaint already filed about refunding me the express shipping money to change to regular shipping, and then informed me there was an EXTRA ammount i had to pay on my " no extra money needed for shipking " order. IN WICH i indeed had to pay an extra. Just for them to send it next day ...havent heard from my order since it left Japan on the 25th (its 31st right now) ao affectively , ive payed 20 bucks for extra shipping + the extra fee they made me pay , for nothing. Total liers . Add to the mix this was a birthday present with the birthday date very past due and my anger is more than justified.

13 December 2025
Unprompted review

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