Nirvana Europe Reviews 184

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Travelled with Nirvana to the Prague and Berlin half marathons in the same weekend. We booked our own flights but Nirvana handled the rest. Amazing service from start to finish. All transfers were sea... See more

Rated 5 out of 5 stars

I am an athlete who races triathlons, and reached out to Nirvana after making my own reservations and having it go wrong. (AirBnB host cancelled my reservation for no reason leaving me hanging late... See more

Rated 5 out of 5 stars

Booked with Nirvana for Spartan Trifecta World Championships in Greece before COVID and they handled multiple event changes super well and were always available for logistics as the event got closer.... See more

Rated 5 out of 5 stars

Super convenient and great addition to our race week. So nice to get a quick bike tune up, stay at host hotel on site and right by transition and finish line. Every Nirvana team member we met with... See more

Company replied

Company details

  1. Travel agent

Written by the company

Nirvana Europe provide specialist travel and accommodation packages for competitors and spectators to sporting events all over the world. Including ironman triathlons, road running events and marathons


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

184 reviews

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Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Ironman Frankfurt

It is already the third time I use Nirvana service for an Ironman race. I met different people from their team and I can confirm they are all great, kind and always available to help. Also this time the experience with Matt, Sam and John was unforgettable: thanks for taking care of me before and especially after the race...love you guys. I'm definitely going to use again Nirvana next year on every Ironman race I will join.

18 August 2024
Unprompted review
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Reply from Nirvana Europe

Thanks for the great review Fabio! I'll pass your comments on to Matt, Sam, John and the team! :) See you next year at your next race!

Rated 5 out of 5 stars

A fantastic experience using Nirvana…

A fantastic experience using Nirvana for IM Copenhagen with Harvey, Callum, Rob (and the bike mechanic who I didn’t meet but whose expertise I made the most of). It’s expensive but so worth it - they literally took care of EVERYTHING from the moment I landed to the moment I left and accommodated some very last minute airport transfer requests. Really grateful, they took all the stress out of an already nerve wracking event. Thank you! Liz

16 August 2024
Unprompted review
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Reply from Nirvana Europe

Thanks for the great review Liz! I'll pass your comments on to Harvey, Callum, Rob and the team! :) Hope to see you at another race soon!

Rated 5 out of 5 stars

Going the extra mile and taking care of all the sdmin

I cannot say enough good things about Nirvana. Their choice of partners, attention to detail and going the extra mile are exemplary. Thank you, Elliot, for putting me at ease, taking care of all the stressful bits, and making my Ironman experience enjoyable and memorable. It was a real pleasure meeting you and I hope to see you at the next event. Thank you for really going the extra mile, and then some!

17 August 2024
Unprompted review
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Reply from Nirvana Europe

Thanks for the great review Larissa! I'll pass your comments on to Elliot and the team! :) Hope to see you at another race soon!

Rated 5 out of 5 stars

Exceptional!!

I had the benefit of Nirvana's support for my first IM in Copenhagen and it made all the difference to my overall experience. The team were friendly and supportive and the service they provided really helped to reduce stress in ways I hadn't even anticipated (which was quite high on the basis of me being an autistic adult travelling on my own to this event!) Would highly recommend and will be using them for my next one.

15 August 2024
Unprompted review
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Reply from Nirvana Europe

Thanks for the great review Mo! I'll pass your comments on to the team! :) Hope to see you at another race soon!

Rated 1 out of 5 stars

I payed 250 Euro for more or less…

I payed 250 Euro for more or less nothing. Nice & friendly guys but nothing else. The mechanic mentioned, sorry I can not „repair“ your brake. Due to limited baggage to 23 kg with my fligt, I do not have, brake pads or oil 😂.

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Very good and personalised service

Very good and personalised service. Prompt response to my email and text messages. Always attentive to my requests.

17 August 2024
Unprompted review
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Reply from Nirvana Europe

Thanks for the great review Ramzulhakim! I'll pass your comments on to the team! :) Hope to see you at another race soon!

Rated 5 out of 5 stars

I used Nirvana services for travel to…IM Copenhagen

I used Nirvana services for travel to IM Copenhagen. Exceptional service from start to finish - nothing was too much trouble. Harvey, Rob, Callum and Julie the bike mechanic were friendly, professional and put me at ease the days before the IM and bike collection post IM was very welcome. Would def use again

15 August 2024
Unprompted review
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Reply from Nirvana Europe

Thanks for the great review Judith! I'll pass your comments on to Harvey, Callum, Rob, Julie and the team! :) Hope to see you at another race soon!

Rated 5 out of 5 stars

Nirvana Kalmar was amazing!!!

Nirvana Kalmar was amazing. Great service. Fun team to chat with. Mechanic was jumping through hoops to fix a couple problems I had on my bike. Could not have been more pleases.

17 August 2024
Unprompted review
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Reply from Nirvana Europe

Thanks for the great review Scott! I'll pass your comments on to the team! :) Hope to see you at another race soon!

Rated 5 out of 5 stars

Fantastic Serviice

We would like to thank Harvey, Rob , Callum and Juile so much.

You all made our Ironman experience the best we could have imagined. Every single one of you made us feel welcome , and were so helpful and friendly.

Truly an amazing team that Nirvana should be proud of.

Nothing was too much trouble for any of you even though you all were so very busy.

We would recommend to anyone who wants their IRONMAN experience to be the best to use you.

Thank you once again it was amazing all the pressure was taken off, we just had to race.

15 August 2024
Unprompted review
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Reply from Nirvana Europe

Thanks for the great review Nicky! I'll pass your comments on to Harvey, Callum, Rob, Julie and the team! :) Hope to see you at another race soon!

Rated 4 out of 5 stars

I had the best travel experience ever…

I had the best travel experience ever with Nirvana Europe. Their staff is knowledgeable, friendly, and always ready to assist. The accommodations and activities they recommended were top-notch. I will definitely book with them again!

21 June 2024
Unprompted review
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Reply from Nirvana Europe

Thanks for the great review Alice! I'll pass your comments on to the team! Let us know if there's anything we can do to get 5 stars next time :) Hope to see you at another race soon!

Rated 5 out of 5 stars

Professional

Professional, knowledgeable and responsive service from a really great, supportive team. Took a ‘package deal’ with no expectations other than the perfunctory. Was blown away, nothing was too much trouble. Having competed internationally before, I felt my needs as an athlete were so well anticipated.

20 June 2024
Unprompted review
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Reply from Nirvana Europe

Thanks for the great review Rachel! I'll pass your comments on to the team! :) Hope to see you at another race soon!

Rated 5 out of 5 stars

Flawless Execution

I recently traveled from the US to do Ironman Switzerland and used Nirvana's services. This is the second time I have used Nirvana and both times their service and professionalism has been impeccable.
Simply put, they did everything they said they would do, when they said they would do it. From the pick-up at the airport, to getting me the exact room I wanted, to the mechanic that put my bike together for race day and packed it up again (he was better than my mechanic at home), everything they did was flawless. Kamie, the point person at the event could not have been more responsive. I suspect like most folks who do these things I am pretty high maintenance and demanding and there was not one miss on their part. I am not generally inclined to write reviews, let alone give 5 stars but their efforts and execution more than earned it.

7 July 2024
Unprompted review
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Reply from Nirvana Europe

Thanks for the great review Scott! I'll pass your comments on to Kamie and the team! :) Hope to see you at another race soon!

Rated 5 out of 5 stars

I am so glad I chose Nirvana…

I am so glad I chose to have Nirvana support my experience at the USA Triathlon Multisport National Championships in Omaha last month. Kamie and the Nirvana team were incredibly helpful in planning and facilitating my logistics to/from the airport and event site. Without having to worry about those details, I was able to focus more on my races. It was also nice to connect with the other athletes using Nirvana's services, too. Kamie went above and beyond to accommodate our needs throughout the event. I highly recommend Nirvana and plan to book with them again in the future!

4 June 2024
Unprompted review
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Reply from Nirvana Europe

Thanks for the brilliant review Adrienne! I'll pass your comments on to Kamie and the team! Hope to see you at another event soon!

Rated 5 out of 5 stars

Fantastic team at Lux 70.3

Super accommodating, knowledgeable and friendly. They made the whole weekend great.

30 June 2024
Unprompted review
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Reply from Nirvana Europe

Thanks for the great review Jamie! I'll pass your comments on to the team! Hope to see you at another event soon!

Rated 5 out of 5 stars

This is a great resource in general and…

This is a great resource in general and the team in Boulder 70.3 was fantastic. Jacob and Jesse went above and beyond in a range of ways - were very professional and experts in the services they offered. I had some challenge with Ironman recognizing the Nirvana process but not on this Team!

7 June 2024
Unprompted review
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Reply from Nirvana Europe

Thanks for the great review Cari! I'll pass your comments on to Jacob and Jesse! Hope to see you at another event soon!

Rated 5 out of 5 stars

A pleasant experience from start to finish

Pretty much the whole process from getting the hotel and the travel to and from the airport was top notch. The drivers were courteous, friendly and very punctual.

Not having to deal with airport travel was such a bonus on the trip I was on. International travel can be stressful, so anything that removes some of that stress is great.

4 June 2024
Unprompted review
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Reply from Nirvana Europe

Thanks for the great review Jeff! I'll pass your comments on to the team! Hope to see you at another race soon! :)

Rated 5 out of 5 stars

Great organization

Great organization, super friendly and helpful.
Definitely recommended

15 June 2024
Unprompted review
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Reply from Nirvana Europe

Thanks for the great review Dario! I'll pass your comments on to the team! Hope to see you at another race soon! :)

Rated 5 out of 5 stars

Quick, friendly and efficient service

I booked my hotel accommodation and check-in/race day shuttles with Nirvana for IM Austria and they were so helpful and efficient (especially when my friend left her nutrition bag on the shuttle bus on race morning!!!). Also they were fantastic after the race getting me back to the hotel and dropping my bike off with my transfer people on the way. Couldn't fault them, will definitely book again.

16 June 2024
Unprompted review
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Reply from Nirvana Europe

Thanks for the great review Frances! I'll pass your comments on to the team! Hope to see you at another IRONMAN soon! :)

Rated 5 out of 5 stars

Pro Experience

The closest I'll come to being a pro! Nirvana's pre/post-race priority access and support gave me every advantage. Very grateful to the team.

2 June 2024
Unprompted review
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Reply from Nirvana Europe

Thanks for the great review Anthony! Pleased we made you feel like a Pro! I'll pass your comments on to the team! Hope to see you at another race soon! :)

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