Same as everyone else. Ordered item, given tracking number. It stopped working, website as well. Did manage to keep tracking parcel through china post website. Eventually it said delivered but I didn’... See more
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I ordered a scooter from them on the 20 of dec they sent me a tracking number and nothing u been checking with China post and today it said delivered Sat 1/10/26 10:30am but to day is Friday 9th se... See more
Ordered item on 18/12 sent tracking info, now all of the tracking is unavailable as well as the actual site, no response from email. Avoid 100% scam. I feel very stupid for falling for it, but lesson... See more
I also same case , after I bought it .20/12/2025 at Nivanoo , they send me the China tracking number . Until today system show me parcel already delivered to me on 8/1/2026 , but I never receive any p... See more
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I ordered a airfryer and never recieved it
I ordered a airfryer and got notification that it had been delivered to a shop so I have ch3cked all the shops near where the tracking said and none of them have it, it is either the company, courier or all the shops are liars
website is a scam
ordered a rc helicopter, received tracking number showed to be delivered but was not.
Nivanoo is a scam
I ordered a scooter from them on the 20 of dec they sent me a tracking number and nothing u been checking with China post and today it said delivered Sat 1/10/26 10:30am but to day is Friday 9th sent many emails to them no answer... I contacted my visa card and dispute the charges thank God I got my money back...
They got me too
They got me too, I ordered an electric scooter, they sent me a tracking number and I haven’t been able to contact anyone. It’s a scam, but I saw the promo on TikTok and reported.
I also same case
I also same case , after I bought it .20/12/2025 at Nivanoo , they send me the China tracking number . Until today system show me parcel already delivered to me on 8/1/2026 , but I never receive any parcel. Really crazy . I try to contact Nivanoo Support by email , they never reply . Hopefully more people know it , because I think I can’t to refund again
I ordered an item got send a tracking…
I ordered an item got send a tracking number few weeks after it said it has been delivered but only God knows which address it was delivered to. It is a scam don’t ordered from them
This site is a scam!!!
This site is a scam!!!! I paid for a scooter and received a tracking number!!!! I clicked on tracking and the site said ERROR!!!!
Similar to what others have reported
Similar to what others have reported. Tracking link no longer works, contacting Nivanoo no longer works...TOTAL SCAM!!!!! Need to report to FBI and other agencies.
Font use them
I ordered an item on 20 December 2025. Received a tracking number and could tracking it all off a sudden nathing. DO NOT ORDER FROM THEM
Nivanoo - Total Scam!
0.0 stars!!! Ordered an item on the 22nd Dec. Got the tracking link that worked for a few days and now the link don't work anymore. Waste of money!
On seeing all the review
On seeing all the review, I don't want to believe my money is gone, until now no trace of my order, even the tracking number is no longer available.
Nivanno.com
Nivanno.com
I ordered 2 items
They sent me email confirmation and a tracking link on 24 Dec 2025
Now the link to the site and the tracker link are “lost”. Unable to get information
I believe it is a scam
I ordered two things
I ordered two things. Was following the tracking numbers and all of a sudden the tracking numbers site said "no longer available". The I went to review my order and it said the same thing
THIS IS A SCAM
Made an order on the 19th December
Made an order on the 19th dec sill waiting to see if this site is a scam site..
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