Nockolds  Reviews 

974
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff's professionalism, expertise, and helpfulness, often describing them as understanding and supportive throughout their legal processes. Many highlight the exceptional customer service, noting prompt responses to queries and efficient management of all processes, which creates a smooth and straightforward user experience. Reviewers frequently commend the speed of service, feeling well-informed and confident in the company's ability to handle their matters effectively and with care. However, some customers also noted that communication regarding timelines and missing information was sometimes unclear, leading to unexpected delays or a feeling of being uninformed. A few people felt that their specific situation was not given enough consideration, or that the information provided was not new or particularly helpful.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the professionalism, efficiency, and... See more

Staff

Consumers find staff to be highly professional, helpful, and supportive, with many reviewers praising... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the professionalism,... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the prompt,... See more

User experience

Clients share positive opinions on user experience, with many describing it as excellent, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Both Jas and Lynn have been amazing throughout a long drawn out, sensitive family matter. Their knowledge and understanding of my situation made me feel at ease during a very hard time for myself and... See more

Company replied

Rated 5 out of 5 stars

Nockolds keep delivering time and time again. I have dealt with multiple members at Nockolds on many aspects of corporate and personal law, and they have always been professional, knowledgeable, an... See more

Company replied

Rated 5 out of 5 stars

Dearest London Nockolds Team, namely: Mario, Emily and Rachel! Thank you so, so much for your professionalism, expertise, and for being quite simply the loveliest lawyers to work with. Today marks a b... See more

Company replied

Rated 5 out of 5 stars

I chose Nockolds as I not only required an excellent solicitors but they also needed to know about Spanish Law. They helped guide me through the legalities of Probate and also knew what Spanish paperw... See more

Company replied


Company details

  1. #15 of 58 best companies in Lawyer
  2. #7 of 18 best companies in Employment Lawyer
  3. #6 of 35 best companies in Family Lawyer
  4. #22 of 83 best companies in Law firm
  5. #33 of 156 best companies in Legal Services
  6. #15 of 43 best companies in Property lawyer

Written by the company

Nockolds is an award winning leading law firm which is proud to have received many accreditations and awards over the years which reinforces the enthusiasm and passion in every member of the team to provide the very highest standard of legal advice and client care to its clients.

Nockolds' Commitment to Client Service

Written by the company

We're committed to our client satisfaction
We pride ourselves on building strong and close relationships with our clients. These are built on mutual trust and understanding which leads many of our clients to instruct us again when they need legal services. In fact, 96% of our clients would recommend our services to others.

Contact info

4.9

Excellent

TrustScore 5 out of 5

974 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(974)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I used Emily Pearce to purchase a leasehold flat.

I used Emily Pearce to purchase a leasehold flat in the City of London. Along with Rachel Bettles, her paralegal, I could not fault the service of either of them. They were very responsive to all my requests for information, and Emily was dogged in getting satisfactory answers from the vendors of the flat. She explained very well the requirements of the Buildings Safety Act that were put in place after the Grenfell Tower fire. I am aware that a number of solicitors will no longer act on the purchase of flats which are affected by the BSA so it was really helpful to find one who was so knowledgeable and able to deal with things. I would recommend anyone to use Emily if they need a good conveyancing solicitor.

28 July 2026
Unprompted review
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Reply from Nockolds

Hello Jeremy, thank you for taking the time to leave such a wonderful review. We're delighted to hear that you had a positive experience with us. Emily and Rachel will be pleased to receive your kind feedback, and we will be sure to pass your comments on. Thank you again for choosing Nockolds.

Rated 5 out of 5 stars

Dalila official translations was…

Dalila official translations was recommended to me by a friend and I can see why - she was very efficient with my translations. She is also very polite, quick to email and reply, and it was an overall positive experience.

30 July 2026
Unprompted review
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Reply from Nockolds

Hello Yvette, thank you for taking the time to leave such a wonderful review. We're delighted to hear that you had a positive experience with us. Dalila will be pleased to receive your kind feedback, and we will be sure to pass your comments on. Thank you again for choosing Nockolds.

Rated 5 out of 5 stars

I needed to review my Will and this was…

I needed to review my Will and this was handled extremely professionally by Kim. Her advice was extremely helpful.

16 July 2026
Unprompted review
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Reply from Nockolds

Hello Annie, thank you for taking the time to leave such a wonderful review. We're delighted to hear that you had a positive experience with us. Kim will be pleased to receive your kind feedback, and we will be sure to pass your comments on. Thank you again for choosing Nockolds.

Rated 5 out of 5 stars

I received prompt notification

I received prompt, friendly and professional responses when required. Everything was explained clearly to avoid confusion which in turn gave me confidence.

16 July 2026
Unprompted review
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Reply from Nockolds

Hello Maxine, thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with us. Thank you again for choosing Nockolds.

Rated 5 out of 5 stars

Dalila is the most lovely person I’ve…

Dalila is the most lovely person I’ve ever met and she’s so good at her craft would recommend nockolds 5 stars

15 July 2026
Unprompted review
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Reply from Nockolds

Hello Debbie, thank you for taking the time to leave such a wonderful review. We're delighted to hear that you had a positive experience with us. Dalila will be pleased to receive your kind feedback, and we will be sure to pass your comments on. Thank you again for choosing Nockolds.

Rated 5 out of 5 stars

Excellent sworn translation service for visa application

Dalila was a true professional, she accommodated my changing deadlines and managed to send a hard copy sworn translation pack with original documents before my visa appointment via Royal Mail. Would highly recommend also for good value.

6 July 2026
Unprompted review
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Reply from Nockolds

Hello David, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to Dalila.

Rated 5 out of 5 stars

My first experience of being a Nockolds client

My first experience of being a Nockolds client and I could not recommend them highly enough. My case was handled by Rachel, more than ably assisted by Ella. Their professionalism and support was invaluable. Would absolutely use Nockolds again and would recommend

30 June 2026
Unprompted review
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Reply from Nockolds

Hello Terry, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to Rachel and Ella.

Rated 5 out of 5 stars

Highly recommend. Excellent advice and value.

I highly recommend Nockolds and in particular Lucy Riley and her team for property transactions and advice. As a solicitor myself, I was very impressed with Nockolds as a firm, Lucy and her team's expertise, advice, tactics and client care. Their fees are very reasonable and their communication too about costs is proactive and clear. Overall excellent experience and value for money.

30 June 2026
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to Lucy.

Rated 5 out of 5 stars

Thanks Rachel and Emily for amazing service

Throughout the process of buying my first home Rachel and Emily were amazing. What can be a very stressful time every question I had was answered clearly and all requests from other parties were actioned quickly. Very smooth and professional service ⭐

25 June 2026
Unprompted review
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Reply from Nockolds

Hello Ellie, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to Emily and Rachel.

Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with Nockolds. Emily and the team were extremely helpful throughout the entire process. They were professional, responsive, and always took the time to explain everything clearly, making what could have been a stressful situation much easier to manage.

Their communication was excellent, and I always felt supported and well-informed. I would not hesitate to recommend Nockolds to anyone looking for reliable, knowledgeable legal advice.

Thank you to Emily and the team for all your help and support.

19 June 2026
Unprompted review
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Reply from Nockolds

Hello Katie & Harry, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to Emily and the team.

Rated 5 out of 5 stars

Excellent and thoughtful advice

Joanna Sutton was recommend to me to deal with a complex employment settlement. Following my first consultation with Joanna, I could immediately see why she was highly recommended. She was very considerate and extremely thoughtful - she handle my case with a lot of care and her advice was always excellent. I'd recommend Joanna!

19 June 2026
Unprompted review
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Reply from Nockolds

Hello Alex, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to Joanna.

Rated 2 out of 5 stars

Not worth the value

Not worth the value. Documentation and advice I got was soo generic and didn't help at all. Don't think enough consideration was put into my position.

6 June 2025
Unprompted review
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Reply from Nockolds

Hello Milak, thank you for taking the time to leave a review. We value all feedback and are sorry to hear that you were dissatisfied with your experience.

We have contacted you directly by email to better understand your concerns.

Rated 5 out of 5 stars

Very good

Very good, resolved the matter at hand effectively

1 June 2026
Unprompted review
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Reply from Nockolds

Hello James, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments.

Rated 5 out of 5 stars

Excellent

Excellent, accurate and fast translation service

20 May 2026
Unprompted review
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Reply from Nockolds

Hello Peter, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments.

Rated 5 out of 5 stars

Attentive and reliable

Dalila was extremely attentive and committed to delivering the service as quickly as possible, especially given my urgent situation and the short deadline. Despite the Easter break, she ensured everything was completed on time. I would highly recommend this reliable service.

17 April 2026
Unprompted review
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Reply from Nockolds

Hello Alice, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to Dalila.

Rated 5 out of 5 stars

I found the service to be professional

I found the service to be professional. Ms Dalila Segador was very friendly and quick to respond to my emails. I'm very pleased with the service I received.

26 May 2026
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to Dalila.

Rated 5 out of 5 stars

A very serious company

Dalila was very fast and we had very respectful, peaceful and simple exchanges in our cooperation. All good!

14 May 2026
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to Dalila.

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