Nockolds  Reviews 

974
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff's professionalism, expertise, and helpfulness, often describing them as understanding and supportive throughout their legal processes. Many highlight the exceptional customer service, noting prompt responses to queries and efficient management of all processes, which creates a smooth and straightforward user experience. Reviewers frequently commend the speed of service, feeling well-informed and confident in the company's ability to handle their matters effectively and with care. However, some customers also noted that communication regarding timelines and missing information was sometimes unclear, leading to unexpected delays or a feeling of being uninformed. A few people felt that their specific situation was not given enough consideration, or that the information provided was not new or particularly helpful.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the professionalism, efficiency, and... See more

Staff

Consumers find staff to be highly professional, helpful, and supportive, with many reviewers praising... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the professionalism,... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the prompt,... See more

User experience

Clients share positive opinions on user experience, with many describing it as excellent, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Both Jas and Lynn have been amazing throughout a long drawn out, sensitive family matter. Their knowledge and understanding of my situation made me feel at ease during a very hard time for myself and... See more

Company replied

Rated 5 out of 5 stars

Nockolds keep delivering time and time again. I have dealt with multiple members at Nockolds on many aspects of corporate and personal law, and they have always been professional, knowledgeable, an... See more

Company replied

Rated 5 out of 5 stars

Dearest London Nockolds Team, namely: Mario, Emily and Rachel! Thank you so, so much for your professionalism, expertise, and for being quite simply the loveliest lawyers to work with. Today marks a b... See more

Company replied

Rated 5 out of 5 stars

I chose Nockolds as I not only required an excellent solicitors but they also needed to know about Spanish Law. They helped guide me through the legalities of Probate and also knew what Spanish paperw... See more

Company replied


Company details

  1. #16 of 59 best companies in Lawyer
  2. #8 of 19 best companies in Employment Lawyer
  3. #6 of 35 best companies in Family Lawyer
  4. #23 of 84 best companies in Law firm
  5. #34 of 158 best companies in Legal Services
  6. #15 of 43 best companies in Property lawyer

Written by the company

Nockolds is an award winning leading law firm which is proud to have received many accreditations and awards over the years which reinforces the enthusiasm and passion in every member of the team to provide the very highest standard of legal advice and client care to its clients.

Nockolds' Commitment to Client Service

Written by the company

We're committed to our client satisfaction
We pride ourselves on building strong and close relationships with our clients. These are built on mutual trust and understanding which leads many of our clients to instruct us again when they need legal services. In fact, 96% of our clients would recommend our services to others.

Contact info

4.9

Excellent

TrustScore 5 out of 5

974 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(974)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Their expertise and ability to…

Their expertise and ability to communicate are unimpeachable. I am fully satisfied.

19 December 2025
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Reply from Nockolds

Hello Brian, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments.

Rated 5 out of 5 stars

Dont look anywhere else

We have used Nockolds many of times now and request for Natasha Allen every time. She does exactly as she said I cant ask anymore. I recommend them/her to anyone I know.

10 March 2026
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Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to Natasha.

Rated 5 out of 5 stars

Dalila was fantastic!

Dalila Segador provided excellent translation services for us. Communication was clear and friendly throughout, and everything was handled quickly and professionally. The documents were delivered on time and exactly as required, which made the whole process very smooth for us.

We really appreciated how responsive and helpful she was whenever we had questions. I’d definitely recommend Dalila to anyone who needs reliable, efficient, and super friendly translation services.

6 March 2026
Unprompted review
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Reply from Nockolds

Hello Jagan, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to Dalila.

Rated 5 out of 5 stars

Cannot fault them

Cannot fault them. They have helped with my deceased sister's affairs in Spain. Communication and help outstanding. Have been dealing with them since August 2022 to date.

4 March 2026
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Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments.

Rated 5 out of 5 stars

Kiren Dhillon

Kiren Dhillon
Very pleasant , thorough and dedicated solicitor . Very good listener and focuses on the issue at hand avoiding unnecessary distractions. She is empathetic , kind and caring . She has a warm and down to earth approachable personality . Highly recommended.

15 October 2025
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Reply from Nockolds

Hello Mr Nazer, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to Kiren.

Rated 5 out of 5 stars

Professional

Professional, efficient and empathetic. Would highly recommend.

27 February 2026
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a 5* review, we really appreciate it.

Rated 5 out of 5 stars

My experience with Nockolds was with…Michael Henry

My experience with Nockolds was with Michael Henry from the Bishops Stortford branch. Michael was exceptional at handling my case. He was approachable, extremely thorough and professional and great at communicating and explaining things, clearly and in layman’s terms. With his expertise and experience he managed to get me the outcome I wanted and made the whole process stress free. I would not hesitate to recommend his services.

10 June 2025
Unprompted review
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Reply from Nockolds

Hello Maria, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to Michael.

Rated 5 out of 5 stars

Wouldn’t use anyone else to move, fantastic job!

I honestly couldn’t have asked for a better solicitor. Natasha and her team was amazing from start to finish and made what could have been a really stressful move feel easy and completely manageable. She kept everything on track, met the deadlines I was hoping for, and was always friendly, approachable and on the ball. She was also really assertive when needed and just got the job done promptly. I’d 100% recommend Nockold’s to anyone.

26 February 2026
Unprompted review
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Reply from Nockolds

Hello Billie, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to Natasha.

Rated 5 out of 5 stars

15 years of great service

We have instructed Nockolds to assist our legal requiremnets for over 15 years. Excellent service and communication throughout the processes.

26 February 2026
Unprompted review
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Reply from Nockolds

Hello Ian, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments.

Rated 5 out of 5 stars

Efficient service

My enquiry was handled very professionally and efficiently by Darren and Tom.
The process was explained to me thoroughly before it started.

And now it is resolved fully.

Having had such a positive experience - i feel reassured that i have Nockolds in my corner for the future.

Many thanks

17 February 2026
Unprompted review
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Reply from Nockolds

Hello Danny, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments.

Rated 5 out of 5 stars

I consulted Carissa Owens for advice on…

I consulted Carissa Owens for advice on a complex redundancy settlement matter involving employment law and potential discrimination issues.
From the outset, Carissa was highly professional and responsive. She took the time to thoroughly review all my documentation and provided clear, practical advice that helped me understand my legal position and the realistic options available to me.
What impressed me most was her ability to explain complex legal concepts in straightforward terms, assess the strengths and weaknesses of my case objectively, and provide strategic guidance on the best way forward. She was honest about the likely outcomes and helped me make informed decisions about how to proceed.
Carissa was also efficient with her time, which I appreciated given the fixed fee arrangement. She focused on the key issues and provided actionable advice rather than unnecessary legal jargon.
I would highly recommend Carissa to anyone needing employment law advice. She combines legal expertise with practical commercial sense and genuine care for her clients.

12 November 2025
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Reply from Nockolds

Hello Paul, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to Carissa.

Rated 5 out of 5 stars

Nockolds were absolutely First Class!

I chose Nockolds as I not only required an excellent solicitors but they also needed to know about Spanish Law. They helped guide me through the legalities of Probate and also knew what Spanish paperwork was required. Having an In House Translation Service was an added bonus and made things so much easier. Mr. Oliver Budino and all his staff were exceptional.

3 February 2026
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Reply from Nockolds

Hello Chris, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments.

Rated 4 out of 5 stars

Professional service

Professional, local service and tailored to our needs

23 January 2026
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Reply from Nockolds

Hello Philip, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments.

Rated 5 out of 5 stars

We worked with Mat Lutkin and he gave a…

We worked with Mat Lutkin and he gave a professional and informed service at all times. He kept us up to date with everything and we could t have asked for a better experience. Thank you!

1 May 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to Mat.

Rated 4 out of 5 stars

Terrific people.

Terrific people.
Good advice.
Fair treatment.
A few gaps in communication easily solved.

27 January 2026
Unprompted review
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Reply from Nockolds

Hello Helen, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments.

Rated 5 out of 5 stars

Punctual,straight to the point

Punctual,straight to the point, tea and biscuits appreciated!

27 January 2026
Unprompted review
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Reply from Nockolds

Hello Paul, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments.

Rated 5 out of 5 stars

Highly Professional Service

Very friendly and professional service, very customer focus and could not do enough to help and advise

19 January 2026
Unprompted review
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Reply from Nockolds

Hello Terry, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments.

Rated 5 out of 5 stars

Employment Law

Gary and Clarissa were fantastic in supporting me through an employment matter and settlement agreement. From the outset, Gary was calm, reassuring and professional, and his sense of humour during calls really helped put me at ease during what was one of the most stressful experiences of my life.

He picked up on several clauses that I genuinely doubt a typical employment solicitor would have spotted, and used these effectively to strengthen my position and improve the settlement outcome. Clarissa was always on hand to answer questions, provided clear and competent advice where needed, and helped clarify a number of points for me. She was calm and professional throughout.

I am genuinely glad I had the Nockolds team supporting me through this process. Overall, it was a very positive experience and I wouldn’t hesitate to recommend them to anyone needing expert employment law advice.

29 January 2026
Unprompted review
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Reply from Nockolds

Hello Kris, thank you for taking the time to leave a review, we really appreciate it. We will be sure to pass on your kind comments to Gary and Carissa.

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