Nockolds  Reviews 

977
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism, knowledge, and expertise of the staff, who are often described as sympathetic, understanding, and incredibly helpful. People frequently praise the exceptional customer service, noting clear communication and a supportive approach throughout their interactions, making them feel at ease during difficult times. The efficiency of their service and impressive response times are frequently highlighted, with many appreciating the smooth and straightforward user experience. Consumers often mention that queries are handled quickly and proactively, making complex processes easier to manage. This consistent dedication ensures positive outcomes and builds strong trust with clients.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as professional, efficient, and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the professionalism,... See more

Response time

Consumers find response times to be highly satisfactory, with many reviewers praising the promptness and... See more

User experience

Customers consistently report positive experiences, often highlighting clear explanations that build... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Both Jas and Lynn have been amazing throughout a long drawn out, sensitive family matter. Their knowledge and understanding of my situation made me feel at ease during a very hard time for myself and... See more

Company replied

Rated 5 out of 5 stars

Nockolds keep delivering time and time again. I have dealt with multiple members at Nockolds on many aspects of corporate and personal law, and they have always been professional, knowledgeable, an... See more

Company replied

Rated 5 out of 5 stars

Dearest London Nockolds Team, namely: Mario, Emily and Rachel! Thank you so, so much for your professionalism, expertise, and for being quite simply the loveliest lawyers to work with. Today marks a b... See more

Company replied

Rated 5 out of 5 stars

I chose Nockolds as I not only required an excellent solicitors but they also needed to know about Spanish Law. They helped guide me through the legalities of Probate and also knew what Spanish paperw... See more

Company replied


Company details

  1. #15 of 59 best companies in Lawyer
  2. #7 of 18 best companies in Employment Lawyer
  3. #6 of 35 best companies in Family Lawyer
  4. #22 of 83 best companies in Law firm
  5. #34 of 157 best companies in Legal Services
  6. #15 of 43 best companies in Property lawyer

Written by the company

Nockolds is an award winning leading law firm which is proud to have received many accreditations and awards over the years which reinforces the enthusiasm and passion in every member of the team to provide the very highest standard of legal advice and client care to its clients.

Nockolds' Commitment to Client Service

Written by the company

We're committed to our client satisfaction
We pride ourselves on building strong and close relationships with our clients. These are built on mutual trust and understanding which leads many of our clients to instruct us again when they need legal services. In fact, 96% of our clients would recommend our services to others.

Contact info

4.9

Excellent

TrustScore 5 out of 5

977 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(977)

129 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Will Service.

Amy was excellent in preparing our Wills. She was knowledgeable, professional and answered all our questions which gave us great confidence. She was also a very good communicator (talking and listening).

16 December 2024
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Reply from Nockolds

Hello Greg, thank you for taking the time to leave us a review, we really appreciate it.

Rated 5 out of 5 stars

Great experience buying and selling property

I first used Nockolds for my house purchase as a first time buyer in 2018, and I remember being impressed by their communication and efficiency during that process - especially when everyone else usually moans about their solicitor! When I moved again this year I didn’t hesitate to call them and was delighted to learn their standards had not dropped in the intervening 6 years. I have recommended the services of Natasha Allen and the team she works with to 4 or 5 of my friends and they have all had a similar experience and frequently tell me how glad they are to have had the recommendation. They really know their stuff, and are great at making a very stressful process seem calmer and more relaxed. Many thanks again!

28 March 2025
Unprompted review
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Reply from Nockolds

Hello Mary, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Natasha.

Rated 5 out of 5 stars

NLV Spain - Dalila Translations

Dalila recently did our official translations for NL Visa for Spain, and we received a great service. She was very responsive to questions and it was a quick turnaround time. Thank you!

20 March 2025
Unprompted review
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Reply from Nockolds

Hello Charlotte, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

Very thorough and supportive

Very thorough and supportive. Always available to clarify any terminology. Made selling and buying easy. Thank you Natasha and Ella

14 March 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to the team.

Rated 5 out of 5 stars

Very efficient

Dalila was quick to respond, informative, and very helpful throughout every step of the process.

6 March 2025
Unprompted review
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Reply from Nockolds

Hello James, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

Dalila-Official Translations - Great Experience

Dalila-Official Translations
Could not recommend more highly very professional quick and personable
Thanks Dalila

28 February 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

These guys were great

These guys were great. Had employee agreement legal issues and the team got onto it straight away. Thank you Darren, Rachel and Ella - proactive, efficient and ultimately a great resolution. Would 100% recommend.

4 March 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to the team.

Rated 5 out of 5 stars

Excellent service and quick delivery

I had the pleasure of working with Dalila from Nockolds for a sworn Spanish translation service. Dalila was friendly, approachable and also incredibly helpful, providing us with really useful information. Her response time was quick, and she made the entire process seamless. I highly recommend Dalila's services for anyone in need of professional sworn Spanish translations!

13 February 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 1 out of 5 stars

They remove negative reviews

Dear Nockolds Solicitors,

You asked Trustpilot to remove my reviews although you are very aware that everything I have written is accurate - in fact, you responded saying you are aware of the "situation" and then mentioned your positive score here: no surprise if you get negative reviews removed.
As lawyers you should remain truthful and acknowledge that this is what happened.
You are due to respond today to my queries concerning your handling of my data.

It is correct that you gave me incorrect information and failed to provide my data for almost a decade, although you know that you made mistakes with my case and were under a duty of candour.
Now you refuse to provide information you are obliged to give me and I am also waiting to hear why you told me it takes three months to access archived emails when your provider told me it takes around a day.
You are lawyers, you are held to the highest standard of integrity.

Instead of whining about negative reviews and wasting time on getting them removed (temporarily, of course) you should rather invest your energy in dealing with legitimate queries correctly and being transparent about your errors.

I look forward to hearing from you today and can post my email to you, to detail the accuracy of my review.

And no, this comment is not disparaging, it is truthful.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Natasha & team were great!

I would recommend Nockolds with confidence. Natasha, Ella & Scott have been brilliant for my London flat sale. I wanted a quick process and they did their best to facilitate this, thank you to all of you.

18 February 2025
Unprompted review
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Reply from Nockolds

Hello Lucy, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to the team.

Rated 5 out of 5 stars

Exceptional services

We needed a translator registered with the Spanish ministry of affairs. We contacted Dalila as we needed documents translated in a very short time-frame. From the point of contact to receiving the documents the duration was 4 days. We found Dalila very helpful, professional & knowledgeable.
WE have no hesitation in recommending and using Dalila services again.
Thank you

7 February 2025
Unprompted review
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Reply from Nockolds

Hello Mark, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

Excellent and professional experience

Excellent and professional experience. Everything worked out perfectly fine. 101% recommended with Dalila.

3 February 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

How to do your job well

Everyone was very polite and polite.
Making an appointment was easy and prompt.
Katie who was my solicitor was extremely helpful and she explained everything so that me as a very confused lady could understand, the young lady with Katie was also very helpful.
All round good service 😊

9 January 2025
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Katie.

Rated 5 out of 5 stars

Their attitude was friendly and…

Their attitude was friendly and professional.

15 October 2024
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

Nockolds were great throughout the…

Nockolds were great throughout the whole house selling/buying process and couldn’t do enough for us to get everything through before a tight deadline.

18 December 2024
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Reply from Nockolds

Hello Chloe, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

Mr Michael Henry acted as my solicitor…

Mr Michael Henry acted as my solicitor for eighteen months. He was always very approachable and professional in dealing with my case. He made me feel at ease and that a resolution would be found.
Michael Henry made a difference during a very difficult time in my life, would highly recommend him to anyone who needed help.

14 November 2024
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Reply from Nockolds

Hello Jackie, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Michael.

Rated 5 out of 5 stars

Great service

Always had a great service with very helpful professionals.

6 February 2025
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

Everyone is always friendly and helpful…

Everyone is always friendly and helpful and a special mention to Kristina who was very efficient and informative throughout the process

10 January 2025
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Kristina.

Rated 5 out of 5 stars

They did a new Will for me

They did a new Will for me Every thing was done very efficiently without any problems.

10 December 2024
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Reply from Nockolds

Hello David, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

Great!

Dalila was great! Had a quick turnaround too. Highly recommend.

24 January 2025
Unprompted review
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Reply from Nockolds

Hello Jack, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

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