Nockolds  Reviews 

974
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff's professionalism, expertise, and helpfulness, often describing them as understanding and supportive throughout their legal processes. Many highlight the exceptional customer service, noting prompt responses to queries and efficient management of all processes, which creates a smooth and straightforward user experience. Reviewers frequently commend the speed of service, feeling well-informed and confident in the company's ability to handle their matters effectively and with care. However, some customers also noted that communication regarding timelines and missing information was sometimes unclear, leading to unexpected delays or a feeling of being uninformed. A few people felt that their specific situation was not given enough consideration, or that the information provided was not new or particularly helpful.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the professionalism, efficiency, and... See more

Staff

Consumers find staff to be highly professional, helpful, and supportive, with many reviewers praising... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the professionalism,... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the prompt,... See more

User experience

Clients share positive opinions on user experience, with many describing it as excellent, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Both Jas and Lynn have been amazing throughout a long drawn out, sensitive family matter. Their knowledge and understanding of my situation made me feel at ease during a very hard time for myself and... See more

Company replied

Rated 5 out of 5 stars

Nockolds keep delivering time and time again. I have dealt with multiple members at Nockolds on many aspects of corporate and personal law, and they have always been professional, knowledgeable, an... See more

Company replied

Rated 5 out of 5 stars

Dearest London Nockolds Team, namely: Mario, Emily and Rachel! Thank you so, so much for your professionalism, expertise, and for being quite simply the loveliest lawyers to work with. Today marks a b... See more

Company replied

Rated 5 out of 5 stars

I chose Nockolds as I not only required an excellent solicitors but they also needed to know about Spanish Law. They helped guide me through the legalities of Probate and also knew what Spanish paperw... See more

Company replied


Company details

  1. #15 of 58 best companies in Lawyer
  2. #7 of 18 best companies in Employment Lawyer
  3. #6 of 35 best companies in Family Lawyer
  4. #22 of 83 best companies in Law firm
  5. #33 of 156 best companies in Legal Services
  6. #15 of 43 best companies in Property lawyer

Written by the company

Nockolds is an award winning leading law firm which is proud to have received many accreditations and awards over the years which reinforces the enthusiasm and passion in every member of the team to provide the very highest standard of legal advice and client care to its clients.

Nockolds' Commitment to Client Service

Written by the company

We're committed to our client satisfaction
We pride ourselves on building strong and close relationships with our clients. These are built on mutual trust and understanding which leads many of our clients to instruct us again when they need legal services. In fact, 96% of our clients would recommend our services to others.

Contact info

4.9

Excellent

TrustScore 5 out of 5

974 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(974)

126 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spanish translations of…

We needed some Spanish translations of official documents. Dalila did a great job and completed it super quickly. She’s a real superstar. An absolute delight to deal with, and a real asset to the firm. We are very lucky to have her in Bishop’s Stortford!

9 July 2025
Unprompted review
Nockolds  logo

Reply from Nockolds

Hello Ed, thank you for taking the time to leave us a review, we really appreciate it. We will pass on your kind comments to Dalila!

Rated 5 out of 5 stars

An efficient service and good…

An efficient service and good communication. Would recommend Dalila for the translation services.

6 July 2025
Unprompted review
Nockolds  logo

Reply from Nockolds

Hello Jessica, thank you for taking the time to leave us a review, we really appreciate it. We will pass on your kind comments to Dalila!

Rated 5 out of 5 stars

Six stars if I could

Six stars if I could. Conveyancing these days can be an incredibly frustrating experience, but Mario and Rachel were incredibly proactive, diligent and helpful. It was a complicated sale in a difficult market and I’m not sure we would have got it done without them. Delighted to recommend them.

5 July 2025
Unprompted review
Nockolds  logo

Reply from Nockolds

Hello Nick, thank you for taking the time to leave us a review, we really appreciate it. We will pass on your kind comments to Mario and Rachel!

Rated 5 out of 5 stars

A fast professional service that was…

A fast professional service that was helpful and friendly.
I would highly Recommend Katie and Ella at the Bishops Stortford office.

1 July 2025
Unprompted review
Nockolds  logo

Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it. We will pass on your kind comments to Katie and Ella!

Rated 5 out of 5 stars

Dalila was so Professional & Helpfull

Dalila was so Professional & Helpfull
Our Documents were sent 1st class &
Arrived Next Day

Thank You Dalila

30 June 2025
Unprompted review
Nockolds  logo

Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it. We will pass on your kind comments to Dalila!

Rated 5 out of 5 stars

Excellent service all around

Not only is the pricing very reasonable for translation work but the service was exceptional. Dalila did a great job and turned the work in very fast!!! Thank you Dalila for all you did for us!

20 June 2025
Unprompted review
Nockolds  logo

Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it. We will pass on your kind comments to Dalila!

Rated 5 out of 5 stars

I cannot recommend Joanna highly…

I cannot recommend Joanna highly enough. She consistently goes above and beyond, offering not just legal expertise but genuine support and empathy throughout every interaction. She is always calm, solutions-focused, and incredibly responsive, even during stressful or uncertain moments, she brings clarity and reassurance. I trust Joanna completely and would work with her again without hesitation. Her professionalism, kindness, and commitment truly set her apart!

17 June 2025
Unprompted review
Nockolds  logo

Reply from Nockolds

Hello Alice, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along to Joanna.

Rated 5 out of 5 stars

We were recommended to use Micheal

We were recommended to use Michael. We would 100% recommend to others
Michael was very professional and kept us informed on every aspect. He made us feel very comfortable. A very nice man

12 June 2025
Unprompted review
Nockolds  logo

Reply from Nockolds

Hello Gary, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along to Michael.

Rated 5 out of 5 stars

Very responsive

Very responsive, knowledgeable and proactive. My experience has exceeded my expectations.

5 June 2025
Nockolds  logo

Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

Very helpful and patient staff…

Very helpful and patient staff who took time to answer the questions we asked
Thank you
Will definitely recommend your company

11 April 2025
Nockolds  logo

Reply from Nockolds

Hello Irene, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

I have used Nockolds for both business…

I have used Nockolds for both business and personal for over 30 years. A really professional Company with solicitors that understand what is needed and when. Nothing is to much for them.

1 May 2025
Nockolds  logo

Reply from Nockolds

Hello Andrew, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

Friendly, expert advice and service

We have used Nockolds before, several times and always had good service. This was the first time we had used them to help collect a large commercial debt. They were excellent, their lawyer Saagar Mehta helped us every step of the way providing helpful advice and expert opinion on the best way to approach the problem. He did it and we have been paid in full. We couldn’t have asked for better service.

2 June 2025
Unprompted review
Nockolds  logo

Reply from Nockolds

Hello Bruno, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along to Saagar.

Rated 5 out of 5 stars

Kaja is truly exceptional legal talent

Kaja is truly exceptional legal talent. Kaja is very patient , paying attention to details, knowledgeable, and time management sufficient. I am forever grateful to Kaja for her outstanding work on my divorce matters.She truly went above and beyond to support me during a tough time.

29 May 2025
Unprompted review
Nockolds  logo

Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along to Kaja.

Rated 5 out of 5 stars

quick and easy translation service…

quick and easy translation service (marriage related documents), highly recommend!

10 May 2025
Unprompted review
Nockolds  logo

Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

Excellent service

Excellent service, fast and accurate and sympathetic

20 May 2025
Nockolds  logo

Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

Extremely efficient

Extremely efficient, knowledgable and helpful
Nockold’s made the experience of purchasing a btl stress free
Thank you

3 March 2025
Nockolds  logo

Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

I have always found my solicitor very…

I have always found my solicitor very helpful and responsive

19 May 2025
Nockolds  logo

Reply from Nockolds

Hello Clare, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

I received great support and advice…

I received great support and advice from Jenna. Excellent service.

31 March 2025
Nockolds  logo

Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along to Jenna.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look