Nokia Reviews 

Sathyaraj Darmalingam

DO NOT WASTE YOUR MONEY ON NOKIA PHONES!!

This is my 2nd in 2 years that has suddenly had issues. Customer Service is a complete joke. Over 3 hours - 3 workers disconnected mid-chat & are so unprofessional, rude, obnoxious, arrogant & have NO IDEA HOW TO HELP.

They will talk in circles & you don't get any help. "Wait for security update" & first person STACY tried to have me send my phone in for a repair THAT WOULDN'T FIX ISSUES.

Phones get code errors & Nokia do not want to explain WHAT THEY MEAN. Do not want to explain issues & so ROBOTIC with replies - they do not even read what you have been trying to get help with.

4/4 Nokia phones have all died within a year of buying. 2 did not even last a week & my husband was fully refunded by shop. HOWEVER if like my phone & it's months before issues start - DO NOT EXPECT SUPPORT, HELP OR ANYTHING other than being told to WAIT FOR NEXT UPDATE & HOPE IT FIXES IT.

Issue is with multiple phones as stated by Nokia Staff.

Just don't expect help, Support or even to have any customer service experience.

This is the last Nokia DUMB PHONE - if they can't make phones that work properly should STAY OUT OF TRYING TO MAKE SMART PHONES.

LONG GONE IS NOKIA QUALITY & CARE.

THEY KNOW THEIR PHONES ARE FAULTY - CONTINUE TO SELL THEM & NO HELP OR CARE WHEN YOU DO REACH OUT FOR HELP.

NOKIA QUALITY = 0
NOKIA SUPPORT = 0
VALUE FOR NOKIA = 0

DO NOT WASTE YOUR MONEY OR TIME. These are a joke & waste of money!

I bought a Nokia. The problem, i guess, was strictly related to that specific phone. I tried everything for 2 days. Nothing. Was lagging, losing signal, etc etc. One of my friends has exactly the same. Works like butter, even better than some high-end phones. I have made a request to sent it back. Nokia provided a pickup. Today I got my money back in full. The support is doing a great job. Still, you will need to wait roughly 24h which is fine.

Keep in mind that this is still a Chinese company. But, is nothing similar with OnePlus with whom i will actually be in court soon enough. So, my personal recommendation: if you afford a high-end Nokia... Take it. They will do a lovely job to make you happy. Avoid OnePlus or Xiaomi. Those are one of the worst regarding customer support

I bought a Nokia 800 Tough in November 2019. I've sent it to the repair centre twice in the 5 months I've owned it. It's meant to be a tough phone!?

Now attempting to send it away for the third time but due to the board being replaced last time, the new IMEI number isn't set up on the system properly so I can't send it away.

I got in touch with Nokia 25 days ago and still they have not offered a resolution.

Granted, Covid-19 will be having an impact but my emails are being ignored and questions are being totally evaded whilst operatives tell me someone will be in touch soon.

2 recorded letters to their London office requesting a refund due to their flouting of Consumer Rights have also been ignored.

“What about Nokia? Simply fantastic, thanks for existing.”

Nokia is always been a good phone..but it is android era..so nokia also have to been upgrade..so do it quickly..want to see a good android phone by nokia..my love..😉😉

Nokia is always my best brand and i hope they resume soon high in the market.

If you are a geek, its perfect. The rest should steer clear. If you want to check a number and press it to see details, the stupid phone rings it. Never nokia again. Now got a Huawei, damn its brilliant.