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Nomad eSIMReviews 

38,127
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 18,037 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its ease of use and reliable connection, making it a convenient option for travelers. Many people appreciate the straightforward setup process and the consistent performance of the eSIMs across various countries. The pricing is often highlighted as reasonable and competitive, offering good value for money, especially with available discounts. However, some customers also noted occasional issues with service and product reliability, experiencing poor or no connection in certain locations. A few other people also felt that the top-up process was inconvenient, requiring a new eSIM purchase rather than a simple recharge.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the ease of the sign-up,... See more

Service

People report ambiguous experiences with service, with many customers praising its reliability, speed, and... See more

Product

Customers had ambiguous experiences with the product, with many reviewers praising the Nomad eSIM for being... See more

Location

Customers consistently note ambiguous experiences with location, with some reporting excellent coverage in... See more

Price

Clients share positive opinions on price, with many reviewers finding it good, fair, and significantly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First my issue was resolved i,but actually getting too talk to a human was stressful. Very helpful the issue was my phone not being compatible unknowingly too me & purchased an esim only to find it... See more

Rated 4 out of 5 stars

I find the eSIMs for data good value for money but recent experience was not so good. For some reason, access to emails was intermittent and the app is behind in showing data usage and can catch you b... See more

Rated 4 out of 5 stars

Nomad is my backup, it always works. Great reception deals with providers in Europe, I got almost 200mbps over 5G in Italy which is truly great. Not always the cheapest, but Nomad is something you ca... See more

Rated 4 out of 5 stars

Everything worked well with the Nomad eSIM. No problems whatsoever. However, it would have been nice to receive a notice that it is expiring as I had forgotten about the end date. Thanks so much for... See more


Company details

  1. Phone and internet services

Written by the company

Nomad is a B2C travel app and our mission is to ease all the hurdles in travel and make it pure enjoyment. We provide eSIM and virtual number (SMS) solutions for travelers all over the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

38k reviews

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4.3

All reviews

(38,127)

20,021 reviews in the last 12 months

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Rated 3 out of 5 stars

Installation of ESIMs works well and…

Installation of ESIMs works well and connection is quickly established. After a few days, connection is lost and needs to be re-established very complicated with phone restart and manual setup. Happened in different countries with different cards

1 July 2026
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Reply from Nomad eSIM

Hi there! Thank you for your feedback. We're sorry to hear you experienced recurring connection issues after the first few days of use across multiple destinations. We understand how frustrating it is to repeatedly restart your phone and reconfigure the connection. We'd like to investigate what happened and see how we can help. Our team will be reaching out to you shortly.

Rated 2 out of 5 stars

Initial connection fine, paid add-on never took

Initial connection worked fine, but I saw that I was running low on data and might use it up before my trip was over, so I purchased an add-on. It was confirmed, billed, and showed up in my app. However, it never took and I paid extra money and had my data run out abruptly anyway even though there was no way I could have even used up >1 GB in a matter of hours (wasn’t streaming, navigating etc). It felt like a ripoff and now I‘m concerned about my teen, traveling solo, having the same experience.

29 June 2026
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Reply from Nomad eSIM

Hi there! Thank you for sharing your experience. We're sorry to hear your add-on did not work as expected and that your data ran out despite the purchase being confirmed. We understand your concern, especially with your teen traveling. We want to investigate your case and review what happened. Our team will be reaching out to you shortly to assist.

Rated 2 out of 5 stars

Did not work the full period of time

Only worked fine for the first few days, I purchased 30 days and only worked for 20. only used for Whatsapp messages and few voice calls. purchased 100GB.

26 June 2026
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Reply from Nomad eSIM

Hi Camilo! Thank you for your feedback. We're sorry to hear your eSIM stopped working after about 20 days despite purchasing a 30-day 100GB plan. We'd like to investigate what happened and see how we can help. Our team will be reaching out to you shortly.

Rated 5 out of 5 stars

Worked great in Italy!

We used the Nomad eSim while vacationing in Italy. The coverage worked great while in Rome, the Amalfi Coast, Florence, and Cinque Terre. The only issue we had with service were in moments in tight spaces between buildings and train tunnels, but that was expected. Sometimes we had better coverage in Italy than at home in US with AT&T.

20 June 2026
Rated 5 out of 5 stars

Worked well, not disappointed.

I was a bit apprehensive about choosing an e-sim for USA, I researched and decided on Nomad wondering what the outcome would be. However, I was totally amazed at how well the data worked and I had no issues whatsoever. I used the e-sim throughout my stay both locally around the cities I stayed (Chicago & Detroit) and more importantly as data for my iPhone GPS during my road trip between the two cities. Easy to install and no issues with it connecting when I entered USA.

26 June 2026

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