Nomad - Bristol Reviews 

114
TrustScore 4.5 out of 5

4.6

38 Park Street, BS1 5JG Bristol, GB


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Rated 5 out of 5 stars

Great staff, but obviously a company in trouble. We were in Bristol and the place looks abandoned. Our last visit two years ago - they had a receptionist, staff, stock of travel goods, pictures and po... See more

Company replied

Rated 5 out of 5 stars

The nurse I saw (I think her name was Karen? So sorry if that’s wrong!) was absolutely lovely and so knowledgeable about the vaccines and the diseases they help prevent. Really clear explanations and... See more

Company replied

Rated 5 out of 5 stars

I was very late to my 4.15pm appointment due to a problem on the motorway. I advised the central booking number and they confirmed that the Bristol clinic closed at 5pm and as they had others booked i... See more

Company replied

Rated 5 out of 5 stars

Great service. We'd left it a bit late to get our kid's vaccinated for rabies on the NHS and Nomad fitted us in, gave us all the options and explained clearly why myself and my partner didn't need the... See more

Company replied


Company details

  1. #14 of 20 best companies in Travel clinic
  2. #14 of 23 best companies in Medical centre
  3. #4 of 6 best companies in Occupational health service

Contact info

  • 38 Park Street, BS1 5JG, Bristol, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

114 reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(114)

219 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a lovely knowledgeable lady

What a lovely knowledgeable lady, really helpful and full of helpful advice.

20 July 2026
Nomad - Bristol logo

Reply from Nomad - Bristol

Hey Kevin,

Thank you for your review!

We’re thrilled to hear that you had a positive experience at our Bristol clinic.

Our team is dedicated to providing the best care and ensuring that every patient feels informed and comfortable during their visit.

We hope to welcome you again in the future should you need any further advise or vaccines. and that you have a great trip!

Kindest Regards,
Casey-Marie
Nomad

Rated 5 out of 5 stars
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Steven,

Thank you for your lovely review!

I am glad you found our patient care positive!

We look forward to welcoming you back to our clinics in the future.

Kindest Regards,
Casey-Marie
Nomad

Rated 5 out of 5 stars

Great staff, business in decline

Great staff, but obviously a company in trouble. We were in Bristol and the place looks abandoned. Our last visit two years ago - they had a receptionist, staff, stock of travel goods, pictures and posters on the wall. Now it’s drab, no receptionist, staff overworked, terrible first impression. Staff (1) was brilliant. Such a shame.

8 July 2026
Unprompted review
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Angus,

Thank you for taking the time to share your feedback. We're so pleased to hear that our clinician provided you with a great experience.

We're sorry that your first impression of the clinic wasn't what you were expecting. We appreciate your honest comments, as they help us identify areas where we can improve. While our clinic has changed over the past couple of years, we're committed to continuing to provide the high standard of care and service our patients expect.

Thank you again for your feedback, and we hope to welcome you back in the future!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Knowledgable and efficient service

Very easy to make an appointment within a few days. The clinician was clear about what my son needed for his trip to South Africa and his injections were relatively painless.

3 June 2026
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Clare,

Thank you for your lovely feedback.

We appreciate you taking the time to share your experience and wish your son a safe and enjoyable trip!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Professional

Professional, not rushed, thorough, chatty

17 April 2026
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Jordan,

Thank you for your lovely feedback. We’re so pleased to hear that you found the appointment professional, thorough and welcoming.

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. Explained what the options were and the procedure was very smooth

1 May 2026
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Cathy,

Thank you for your lovely feedback.

It’s great to know the procedure went smoothly, and we really appreciate you taking the time to share your experience.

Best regards,
Lidia
Nomad

Rated 1 out of 5 stars

Yo cancelled our appointment last…

Yo cancelled our appointment last minute so we went elsewhere

15 April 2026
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Katarina,

Unfortunately, due to unforeseen circumstances that were out of our control, your appointment had to be cancelled. We’re glad you were able to arrange your vaccines elsewhere, otherwise we would have looked into alternative options to make sure you were seen in time.

We sincerely apologise again for the disruption and appreciate your understanding.

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Very efficient service

Very efficient service, all questions answered and great advice - thank you!

13 April 2026
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Petra,

Thank you for your lovely review. We’re so pleased to hear you found the service efficient and helpful, and that all your questions were answered.

We really appreciate your feedback!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Efficient service

My appointment was very efficient, and my consultant was friendly and knowledgeable, talking me through the rationale and risks behind everything. I appreciated that they only offered me the vaccines that were necessary and didn't try to give me all of them to make more profit.

8 April 2026
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Lowri,

Thank you for your thoughtful feedback. We’re really pleased to hear that your appointment was efficient and that your consultant took the time to clearly explain the rationale and risks.

Providing honest, clinically appropriate advice is very important to us, so it’s great to know you felt confident in the recommendations given. We truly appreciate your trust and your kind comments about our team.

Best regards!
Lidia
Nomad

Rated 5 out of 5 stars

Excellent service

Excellent service

26 March 2026
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Kate,

Thank you for your kind feedback!

We’re delighted to hear you had an excellent experience with our service. Your support means a lot to us, and we look forward to welcoming you again in the future.

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Great service

Karen, the nurse, was so knowledgeable and very kind to my 14 year old daughter. Would definitely go there again.

17 March 2026
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Alison,

We’re so pleased to hear about your positive experience!

Karen will be delighted to know she made your daughter feel comfortable and well cared for. Providing kind, knowledgeable support is exactly what we aim for.

Thank you for your lovely feedback, and we look forward to welcoming you again in the future!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Fantastic staff

Fantastic staff, great with my kids who were nervous.
lots of great advice. very professional service
Would highly recommend.

10 March 2026
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Sarah,

Thank you so much for your lovely feedback!

It means a lot to know you had such a positive experience with us. We really appreciate your recommendation and hope to see you again soon.

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Friendly and knowledgeable staff

The nurse I saw (I think her name was Karen? So sorry if that’s wrong!) was absolutely lovely and so knowledgeable about the vaccines and the diseases they help prevent. Really clear explanations and felt no pressure whatsoever to get the jabs done there and then. Also gave me great travel advice and tips for my upcoming trip to Vietnam. Thank you so much for a quick and painless experience

11 March 2026
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Mathilda,

Thank you so much for your lovely review! We’re so pleased to hear you had such a positive experience. I’ll be sure to pass your kind words on to Karen.

Wishing you an amazing trip, and thank you again for taking the time to share your feedback!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Really professional and friendly…

Really professional and friendly advice, good value for money. Took the time to check the finer details for my trip which I was impressed by.

23 February 2026
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Claire,

Thank you for your lovely feedback!

We're so pleased to hear you found the advice both professional and friendly. Taking the time to go through the finer details of your trip is really important to us, so it's great to know that made a difference.

We hope you have an amazing trip and look forward to seeing you again soon!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Great support team on the phone and…

Great support team on the phone and lovely member of staff at the clinic.

9 March 2026
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Carole,

Thank you so much for your kind words!

We're really glad to hear you had a great experience both over the phone and at the clinic.

We look forward to helping you again in the future!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Very good service

20 February 2026
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Dan,

Thank you for your feedback!

We’re really pleased to hear you had a very good experience with our service.

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Easy to book straightforward visit with…

Easy to book straightforward visit with friendly helpful advice

5 March 2026
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Richard,

Thank you for your lovely feedback!

We’re so pleased to hear that you found the booking process easy and your visit straightforward. It’s great to know our team provided friendly and helpful advice.

We really appreciate you taking the time to share your experience!

Kind regards,
Lidia
MASTA

Rated 5 out of 5 stars

Last minute holiday vaccinations

Last minute holiday vaccinations. I managed to get a cancellation appointment and the nurse at the clinic was helpful and thorough

18 February 2026
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Samantha,

Thank you for your lovely review! We're really pleased we could help in time for your trip and that you had a positive experience at the clinic. We appreciate you taking the time to share your feedback and wish you a fantastic holiday!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Expert advice

Expert advice, well explained.

4 February 2026
Nomad - Bristol logo

Reply from Nomad - Bristol

Hi Phillip,
Thank you for your review! We're glad to hear you found the advice helpful and clearly explained. We really appreciate your feedback and look forward to seeing you again.

Best regards,
Lidia
Nomad

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