Nomad - Cardiff Reviews 

59
TrustScore 4.5 out of 5

4.7

5 Barrack Ln, St Davids Centre, CF10 2GS Cardiff, GB


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Rated 5 out of 5 stars

Claire at Nomad was great, talked us through what exactly we would need for the countries we were visiting and put our minds at ease straight away. Such a lovely clinic!

Rated 5 out of 5 stars

We had the most fantastic travel clinic advisor ever! She made us feel complelety relaxed about our trip reguarding helath etc, giving us tons of useful extra information. Our jabs went smoothly, an... See more

Company replied

Rated 3 out of 5 stars

The advice we received at the shop was very good. However, we had given our dates of travel before the appointment, so that they could prepare our malaria tablets in advance. When we counted them at... See more

Company replied

Rated 5 out of 5 stars

My second visit to Nomad in Cardiff this year. Claire was as wonderful this time as she was the first. Both me and my husband really appreciated her knowledge, experience and ability to advise us on w... See more

Company replied


Company details

  1. #13 of 18 best companies in Travel clinic
  2. #14 of 23 best companies in Medical centre
  3. #4 of 6 best companies in Occupational health service

Contact info

  • 5 Barrack Ln, St Davids Centre, CF10 2GS, Cardiff, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

59 reviews

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4.7

All reviews

(59)

218 reviews in the last 12 months

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Rated 5 out of 5 stars

Claire at Nomad was great

Claire at Nomad was great, talked us through what exactly we would need for the countries we were visiting and put our minds at ease straight away. Such a lovely clinic!

5 July 2026
Rated 5 out of 5 stars
Nomad - Cardiff logo

Reply from Nomad - Cardiff

Hi Stewart,

Thank you for your feedback!

We are so glad to hear that you found the nurses in our Cardiff clinic to be knowledgeable and efficient.

We look forward to welcoming you again in the future!

Kindest Regards,
Casey-Marie
Nomad

Rated 5 out of 5 stars

The advisor was well prepared and…

The advisor was well prepared and helpful. Everything was ready for us and her manner was friendly, she was knowledgeable and efficient.

6 July 2026
Nomad - Cardiff logo

Reply from Nomad - Cardiff

Hi Sue,

Thank you for your lovely feedback.

We’re thrilled to hear that you had a positive experience at Cardiff clinic.

Our team is dedicated to providing the best care and ensuring that every patient feels informed and comfortable during their visit.

We hope to see you in our clinics again!

Kindest Regards,
Casey-Marie
Nomad

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Very knowledgeable and reassuring for my trip

8 June 2026
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Reply from Nomad - Cardiff

Hi Jonathan,

Thank you for your kind review! We're delighted to hear you received excellent service and found our team knowledgeable and reassuring.

We hope you have a fantastic trip, and we look forward to welcoming you again in the future.

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Friendly welcome & efficient service

Friendly welcome. Clear advice and very efficient service

7 June 2026
Nomad - Cardiff logo

Reply from Nomad - Cardiff

Hi Nick,

Thank you for your lovely feedback!

We truly appreciate your review and are glad you had a positive experience with our team.

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Went to the Cardiff branch for advice…

Went to the Cardiff branch for advice and vaccinations. I was seen by Claire who was friendly, professional and knowledgeable… and a dab hand with the needle. Great speedy service

9 June 2026
Unprompted review
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Reply from Nomad - Cardiff

Hi Rhion,

Thank you for your wonderful review. We're delighted to hear that you had a positive experience at our Cardiff clinic.

We appreciate your kind words and are grateful that you chose our service. We look forward to assisting you again in the future.

Kind regards,
Lidia
Nomad

Rated 5 out of 5 stars

Very professional and informative

Great experience, propt easy to find.

16 May 2026
Nomad - Cardiff logo

Reply from Nomad - Cardiff

Hi Sue,

Thank you for your review. We're delighted to hear that you had a great experience and found the clinic easy to locate. We appreciate your feedback and look forward to helping you again in the future!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars
Nomad - Cardiff logo

Reply from Nomad - Cardiff

Hi Richard,

Thank you for your feedback! We’re delighted to hear that Claire was able to provide helpful and informative advice and really appreciate you taking the time to leave a review!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Absolutely recommend

My second visit to Nomad in Cardiff this year. Claire was as wonderful this time as she was the first. Both me and my husband really appreciated her knowledge, experience and ability to advise us on what vaccinations/ precautions we needed to take for our upcoming travels. I had made a mistake with our booking day and Claire was wonderfully flexible and fitted us in on the day. She was kind, understanding and didn’t make me feel at all bad for having got my days wrong! Our children (11 and 8) were supported beautifully with their vaccines such that it was a really positive experience for them too. Thanks again.

13 May 2026
Unprompted review
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Reply from Nomad - Cardiff

Hi Sian,

Thank you so much for your wonderful review and for choosing Nomad Cardiff again this year.

We’re delighted to hear that Claire made such a positive impression on both visits. Her knowledge, experience and caring approach are greatly valued, and we’ll be sure to pass along your kind comments to her.

Thank you again for taking the time to share your experience, and we hope you all have an amazing and safe trip!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

We had the most fantastic travel clinic…

We had the most fantastic travel clinic advisor ever! She made us feel complelety relaxed about our trip reguarding helath etc, giving us tons of useful extra information. Our jabs went smoothly, and her experience mafe us feel confident about our upcoming trip.

1000% Use this clinic for all your travel jabs!

6 May 2026
Unprompted review
Nomad - Cardiff logo

Reply from Nomad - Cardiff

Hi Charley,

Thank you so much for your wonderful review!

We’re delighted to hear that you felt relaxed, well informed, and confident ahead of your trip.
We really appreciate your recommendation and hope you have an amazing and healthy trip!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Great service

The nurse was lovely, very knowlegeable . Smooth booking process and easy to find

29 March 2026
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Reply from Nomad - Cardiff

Hi Emma,

Thank you for your kind words!

We’re really pleased to hear you had a positive experience and that everything, from booking to your visit, was straightforward.

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Managed to source Rabies vaccine here

Managed to source Rabies vaccine here. Very helpful staff both online and in the clinic. Highly recommend using Nomad for travel vaccinations.

6 March 2026
Nomad - Cardiff logo

Reply from Nomad - Cardiff

Hi Julie,

We’re delighted to hear that you were able to source your rabies vaccine with us and that both our online and in-clinic teams were helpful throughout your visit.

Thank you for your kind recommendation! We really appreciate it and are glad we could support your travel health needs.

Safe travels!
Lidia
Nomad

Rated 5 out of 5 stars

Helpful, friendly and professional

Helpful, friendly, professional lady gave great advice and some useful tips on local services in Thailand

9 March 2026
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Reply from Nomad - Cardiff

Hi Christine,

Thank you for your kind words!

We’re so pleased you found the advice helpful and practical for your trip. Wishing you a fantastic time in Thailand, safe travels!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Very good experience

Very kind staff and very helpful

9 March 2026
Nomad - Cardiff logo

Reply from Nomad - Cardiff

Hi Anca,

Thank you for your kind words! We’re so pleased to hear you found our staff helpful and welcoming. We really appreciate you taking the time to share your experience.

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Very friendly and efficient nurse

Very friendly and efficient nurse. I didn't feel a thing!

17 February 2026
Nomad - Cardiff logo

Reply from Nomad - Cardiff

Hi Marc,

Thank you for your lovely feedback!

We’re so pleased to hear that you found the nurse friendly and efficient.

We really appreciate you taking the time to share your experience!

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Friendly and professional staff

Friendly and professional staff; great advice

10 February 2026
Nomad - Cardiff logo

Reply from Nomad - Cardiff

Hi Pam,

Thank you for your lovely feedback!

We’re so pleased to hear you found our team friendly and professional, and that the advice was helpful.

We really appreciate you taking the time to share your experience.

Best regards,
Lidia
Nomad

Rated 1 out of 5 stars

No communication on appointment slot

Rabies vaccine shortage issue. No communication was done as my appointment slot was changed without my knowledge.

23 January 2026
Nomad - Cardiff logo

Reply from Nomad - Cardiff

Hi Rayna,

We’re very sorry for the frustration caused. As we discussed when you kindly called us, we are currently experiencing a national shortage of the rabies vaccine, which has been extremely challenging to manage. Supply has been limited and unpredictable, and this has unfortunately meant that some appointments have needed to be adjusted at short notice.

We completely understand how concerning it is to have an appointment time changed without clear communication, and we sincerely apologise for that. However, as you did previously, if you’re ever unsure about anything or need any assistance, please don’t hesitate to call us. Our customer service team will be there to help and support you in these situations.

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Good service

Good service. Careful explanations and useful information. I did not feel the needle.

3 February 2026
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Reply from Nomad - Cardiff

Hi Anne,

Thank you for your kind review.

We’re really pleased to hear you felt well informed and comfortable during your visit, that’s exactly what we aim for.

Best regards,
Lidia
Nomad

Rated 5 out of 5 stars

Expert advice provided.

Expert advice provided.

30 January 2026
Nomad - Cardiff logo

Reply from Nomad - Cardiff

Hi Mike,

Thank you for your feedback! We’re glad you found the advice helpful.

Best regards,
Lidia
Nomad

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