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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their durability, comfort, and performance-focused design. Many people appreciate the outstanding customer service, describing it as fast, friendly, and highly supportive, with staff going above and beyond to assist. The overall service, from design to delivery, is frequently commended for its efficiency and personalized approach. However, some customers were not happy with sizing issues, noting that despite following size guides, certain items did not fit as expected, with some garments being too small or riding up. A few other people also felt that the quality of some specific products, like socks, was flimsy and not fit for purpose, leading to quick wear and tear.

What people talk about most

Product

People report positive experiences with product, often praising the quality, durability, and performance of... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are impressed with the quality and durability... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team's helpfulness,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the team for being... See more

Service

Clients share positive opinions on service, consistently praising its excellence and efficiency. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Nopinz have absolutely risen to the challenge.... Harry Hudson becomes world champ. Within 3 days he was in fully kitted out with 2 custom made team skinsuits with the rainbow stripes as well as aero... See more

Company replied

Rated 5 out of 5 stars

I’ve purchased from NoPinz dating back to 2015, whether it is ordinary kit or team kit I have never been disappointed. The customer service when going through the design process is second to none. The... See more

Company replied

Rated 5 out of 5 stars

Hands down it's the best skinsuit I could have bought. Except for a few dimples on the soulders when riding, which I consider completely normal for an off the peg sized kit, the fit is more than per... See more

Company replied

Rated 5 out of 5 stars

Recently bought their Blizzard jersey, what a great fitting winter jersey this is, out yesterday in 3 degrees with a LS base layer, perfect. Really soft o n the inside so will wear with no base layer... See more

Company replied


Company details

  1. Outdoor clothing and equipment shop

Written by the company

Custom cycling kit designed by cyclists for cyclists. Nopinz offers a bespoke fitting service Tailored for Speed on skinsuits and other cycling kit...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

155 reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Review of NOPINZ SUB ZERO

Over the last 12 months, I have used the sub-zero skin suit + ice packs during my indoor turbo rides, notably on the time trial bike.

Due to the poor weather and roads, I need to remain indoors in order to gain specific strength for long-distance triathlon through riding long intervals in the time trial position.

Combining the cooling technology in the suit, as well as having the ice packs (1 x ice pack on the upper back and 1 x ice pack on the lower back), I have been able to keep my core temperature down, which means I can push harder (more watts) and for longer (long intervals and rides) indoors.

The packs stay cool for around 45 mins or so, before I then reach for my cool bag and swap them for fresh ones.

Staying cool indoors enables high-quality training sessions. Being too hot indoors limits your capacity to generate power.

If you aren't using this kit for indoor training, then you are missing out!!!!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Been using NoPinz since 2017 and…

Been using NoPinz since 2017 and absolutely love what they do. Lots of innovation over the years as their kit gets faster and faster.

Loving the Matt Bottrill Team branding.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Happy long term user of NoPinz!

I’ve been using NoPinz kit for racing since 2019. Always been impressed with the quality of the kit, and I have the peace of mind that the kit isn’t holding me back!

Customer service is great too, I’ve had alterations and repairs carried out several times, always with really fast turn around.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. I have used Nopinz products for the last 10 years and I can say it has served me extremely well across all riding and Triathlon conditions. I would 100% recommend to new or experienced athletes alike.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Fast, high-quality kit I’ve trusted for years

I’ve been choosing Nopinz kit for the past five years and it continues to set the benchmark for performance cycling apparel. The kit is exceptionally well made, with high-quality materials and an aero-focused fit that feels genuinely fast on the bike. The fabrics, cut, and compression all work together to reduce drag while remaining comfortable, even during long or high-intensity rides. Despite regular use, the kit has proven to be extremely durable and long-lasting.

I’ve also used Nopinz’s bespoke design service and was really happy with the entire process and the final design. The level of detail and understanding of performance requirements was clear throughout. Whether you’re a club rider or racing at the highest level, Nopinz delivers kit that performs, and I would confidently recommend it to anyone.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Great team kit

We have used Nopinz for our team kit for the past 2 years and again for the 2026 season. The kit is a great fit and quality for our teams performance needs and looks great!
Customer service is extremely efficient from the design process to updates on delivery etc. They have been on hand for any ordering needs and advice for team members.

27 January 2026
Unprompted review
Rated 2 out of 5 stars

Gift voucher not working, jacket sizing wrong…

I received a Nopinz gift voucher for xmas and when I tried to input their website said it doesn't exist. I emailed them, and then received a reply saying they couldn't find it and required details of the purchaser. Eventually they found it and told me it would now work. I placed my order, the gift voucher was accepted, but the gift amount was not taken off at checkout and I was charged full price. After emailing again I was give fairly lame excuses and the amount was refunded to my account. Why is it so hard to have a gift voucher that is recognised and that works? Millions of other websites manage it.
Nearly a month later I got my club logoed 'Blizzard' jacket in Large, which is always my size, and it is more or less a medium. Very tight to do up so I don't rate the zip's chances over time, and no way does this jacket live up to the 'Blizzard' name. It's thin, one layered material that looks like a spring/Autumn jacket. I have an old Castelli winter jacket that is far superior to this and does work in zero degrees.
With the gift voucher hassle (which happened last time I received one from them) and the disappointment of this jacket I won't be using Nopinz again, and my club is now also using Kalas so will investigate their range instead.

Update to Nopinz response:
Thank you for the response and explanation, but I must take issue with the comment that the Blizzard jacket does not compare to my previous purchase of a large jersey. The sizing guide on the website states Large ranges from chest size 103cm to 106. I am 101.6cm, which is in the range of the medium, so if I had ordered the size suggested it would have been even smaller. Nowhere in the description of the Blizzard jacket does it state a larger size should be ordered, it just says Race Fit. If you adhere strictly to the sizes recommended, I have ordered a larger size, and it is still way too small.
If it were not printed with my club name I would definitely return this jacket as I cannot wear it, but now I am stuck with a £120 jacket that I cannot use. I now hope someone within my club (smaller than me) will want a cut price new jacket, or it will go on ebay for someone who doesn't mind it has a club name on.

26 January 2026
Unprompted review
Nopinz logo

Reply from Nopinz

Thank you for coming back to me, and I apologise that the response sent on New Year’s Day did not adequately address your concerns.

For clarity on sizing, your previous Nopinz orders have been an XL speedsuit and a Large Endurance Fit jersey, which are not directly comparable to the Blizzard jacket you ordered. The Blizzard is a closer, performance-cut outer layer, which may explain why it has felt significantly tighter.

I would also like to note that your custom order was delivered within 14 working days, which is well ahead of our advertised lead time of 28–33 working days. While this doesn’t change how the garment feels or performs for you, I wanted to provide that context around delivery.

That said, I fully recognise your disappointment with both the jacket and the wider experience, particularly in light of the earlier gift voucher issues. I’m sorry we haven’t met the standard you expected, and I appreciate you taking the time to share your feedback.

Rated 1 out of 5 stars

Sizing inconsistency — recommend looking elsewhere


I purchased the Nopinz Hypersonic RR Suit size small and followed the published size guide exactly — height 175.5 cm, weight 68.5 kg, inseam 81.5 cm (32 in), with a slightly shorter‑than‑average torso for my height. Despite sitting squarely in the middle of the size small chart, the suit rides several inches above the lower stomach when standing upright.

I contacted customer support and was told this is “normal” for the suit and caused by variation in rider torso lengths. This “normal” behavior is not mentioned anywhere on the product page, advertised in the model photos or sizing guide, and support was not interested in helping correct the sizing guidance. In my case, this explanation does not make sense, as my torso is actually shorter than average for my height.

Nopinz does not offer free size returns, so correcting the fit would require significant return and reshipping costs. Combined with the difficulty of predicting correct sizing from the published chart, this makes ordering risky. Several other reviews also mention sizing issues, so this appears to be a common problem.

Given all of this, I would strongly recommend looking elsewhere if you need a suit that fits predictably.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Blizzard jersey is great

Recently bought their Blizzard jersey, what a great fitting winter jersey this is, out yesterday in 3 degrees with a LS base layer, perfect. Really soft o n the inside so will wear with no base layer when it warms up.

4 January 2026
Unprompted review
Nopinz logo

Reply from Nopinz

Thank you for sharing this — it’s great to hear.

We’re really pleased the Blizzard jersey has worked so well for you, especially in those colder conditions. Designed to be close-fitting and soft on the inside, it’s exactly as you describe: ideal with a long-sleeve base layer in winter and versatile enough to wear on its own as temperatures rise.

Thanks again for the feedback, and we’re glad it’s proving to be a solid addition to your kit.

Rated 5 out of 5 stars

5* Kit and Customer Service

My daughter loves her new Nopinz Pro-1 Evo Speedsuit. The team were quick to respond to enquiries and advised us which skinsuit and size would work best. The fit and quality is exceptional and my daughter says it's the best skinsuit she's ever worn. Lots of compliments from other riders too. We're delighted with our purchase and the customer service was outstanding. We wish our club would move to Nopinz!

6 October 2025
Unprompted review
Nopinz logo

Reply from Nopinz

Thank you so much for taking the time to share this — we’re absolutely delighted to hear it.

It’s great to know the Pro-1 Evo Speedsuit has been such a success for your daughter, both in terms of fit and performance, and that she’s feeling confident and comfortable racing in it. We’re also really pleased the team were able to guide you on the right suit and sizing — that personal support is something we place a lot of value on.

Please pass on our thanks to her for the kind feedback (and the compliments from other riders!), and thank you again for choosing Nopinz. We’d love to welcome your club in the future too, should the opportunity arise.

Rated 5 out of 5 stars

Always a pleasure to work with

Always a pleasure to work with. Blake and his team never leave any stone unturned. Great products, design, and service.

20 November 2025
Unprompted review
Nopinz logo

Reply from Nopinz

Always a pleasure to work with. Blake and his team never leave any stone unturned. Great products, design, and service.

Rated 5 out of 5 stars

The best

Nopinz have been my go to for cycling kit for years because they are the best of British! I’ve tested the kit in training, Ironman, and TT to the absolute limit and always feel fast and snazzy! The customer service from the team is exceptional also…personal, speedy and super helpful 😊👍

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Nopinz for the win!

Looking for fast bespoke cycling clothing!! That is 100% British made...quantities that suit you!! I have said it before But! It's like having ones own kit manufacture....Nopinz for the win!!

30 October 2025
Unprompted review
Rated 3 out of 5 stars

Hypersonic socks

Updated review - 3 stars:- Following additional emails and video I submitted of issues I was advised that socks required a very specific way to be put on to ensure they do not fail. This was not made clear to me online or in packaging and was only offered as explanation after I sent a video. On return of socks a refund has been paid but I think most folks would have given up when initial contact met resistance...
Original review - 1 star:-Ordered and started to use Hypersonic socks. I have ordered the correct size for my feet and followed the care guidance. The socks split on the third time of putting them on. They are very difficult to put over the heel due to the design and require very careful and slow application. Even with the up most care the socks failed due to being very flimsy. Not 'Fit for purpose'. Asked for refund/replacement but being told it's my fault and product run has no faults.

10 October 2025
Unprompted review
Nopinz logo

Reply from Nopinz

Thankyou for your review
This isn’t however quite what was discussed in our previous correspondence — as outlined in the last email from our customer service team, we asked for the socks to be returned for inspection so that our quality control department could assess the cause of the damage.
We can’t determine whether the issue is due to a manufacturing fault or general wear and tear without seeing the item first. Once received, our team will review them and confirm whether a replacement or refund is appropriate within 5 working days.

Rated 5 out of 5 stars

Nopinz and the World Champ

Nopinz have absolutely risen to the challenge.... Harry Hudson becomes world champ. Within 3 days he was in fully kitted out with 2 custom made team skinsuits with the rainbow stripes as well as aero socks and a Roubaix jersey. Fantastic service and the Harry looks awesome!!

26 September 2025
Unprompted review
Nopinz logo

Reply from Nopinz

Such an achievement! Huge congratulations to Harry Hudson on becoming world champion! 🏆 We’re thrilled he’s kitted out and looking sharp in the rainbow stripes. It was a pleasure getting everything ready for him so quickly—here’s to many more wins!

Rated 5 out of 5 stars

Phenomenal Quality & Experience

I’ve now ordered three racing kits through Nopinz and each experience gets better and better. The quality and fit is unparalleled. They take the time, and encourage me to take the time, to measure each factor so that it is just right! In addition, the service and responsiveness exceeded my expectations. Just phenomenal.

6 October 2025
Unprompted review
Nopinz logo

Reply from Nopinz

Thank you so much for your kind words! We’re thrilled to hear that each kit has met your expectations and that you’re happy with the fit, quality, and service. Taking the time to get every detail right is always worth it, and we’re delighted it shows. We really appreciate your continued support and trust in Nopinz!

Rated 5 out of 5 stars

The best skinsuit I could have bought

Hands down it's the best skinsuit I could have bought. Except for a few dimples on the soulders when riding, which I consider completely normal for an off the peg sized kit, the fit is more than perfect. It's a 10/10 piece of gear. Also the advice on sizing provided by Nopinz before I buy it, hence my body measurements doesn't follow my height and weight.
The shipping overseas was very fast too.

10 September 2025
Unprompted review
Nopinz logo

Reply from Nopinz

Thank you so much for the fantastic feedback! We’re really pleased to hear that you’re happy with the skinsuit and that the fit and performance have met your expectations. It’s great to know that our sizing advice helped you find the right option, and we appreciate you recognising the effort that goes into our service and shipping.
Enjoy the suit and your next ride — and thank you again for choosing Nopinz!

Rated 5 out of 5 stars

Professional

I’ve been a loyal Nopinz customer for years and they never disappoint. The quality of their products is outstanding — from the aero suits to the smallest details, everything is built with precision and performance in mind. What really sets them apart is their customer service: fast, friendly, and always willing to go the extra mile to help.

Every order I’ve placed has been smooth, and their custom designs are second to none. As an athlete who values both speed and comfort, I can honestly say Nopinz products give me confidence on the start line and a real edge on the road.

Highly recommended to any serious cyclist or triathlete looking for the best in innovation and service!

21 August 2025
Unprompted review
Nopinz logo

Reply from Nopinz

Thank you so much for such an incredible review! We’re thrilled to hear you’ve had consistently great experiences with both our products and service. It means a lot to know that our focus on performance, comfort, and attention to detail is helping you feel confident and fast on the start line. We’ll make sure the whole team sees your feedback — it’s exactly why we do what we do. Thanks again for your continued support and for being part of the Nopinz community!

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