Nordic Temptations Reviews 

550
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction with their overall purchases. Customers frequently praise the exceptionally fast delivery times and the careful, secure packaging that ensures all ordered goods arrive in pristine condition. People also deeply appreciate the outstanding product quality and the exceptionally wide selection of authentic traditional items available for purchase. However, some people mentioned that shipping fees and overall product prices were quite high for international orders. A few reviewers also noted occasional unexpected expenses or extra charges related to delivery costs that appeared unexpectedly later in the ordering process.

What people talk about most

Product

People report high satisfaction with the product quality and variety, highlighting fresh items and fast... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting quick shipping times, careful... See more

Quality

Customers consistently note positive experiences with quality, frequently praising fantastic products and... See more

Order

Clients share positive opinions on order, highlighting that items are delivered as expected and very quickly... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick delivery and overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There's no place in Australia that sells the storage tin for the Leksands crispbread rounds sold at our local IKEA. Nordic Temptations was the only seller in Europe that was happy to send us the lovel... See more

Company replied

Rated 5 out of 5 stars

Your company delivered my Oltermanni (Finnish) cheese appropriately, although because of the existing tariffs climate, it was very expensive. It was worth it to me, though. The product was just lik... See more

Company replied

Rated 5 out of 5 stars

Has I have written many times before and I don't want this messages any more. When I order something and it's delivered as expected why should I every time make a comment. Please stopp this nonsense

Company replied

Rated 5 out of 5 stars

Refrigerated items ordered were very well packed in ice and sent via DHL with second day delivery. Excellent service and a pleasure to deal with.

Company replied


Company details

  1. Gourmet Grocery Shop
  2. Grocery Store

Written by the company

Scandinavian groceries, delicacies, beverages, utitilites and decoration items in central Antibes with on-line shop serving world wide


Contact info

4.9

Excellent

TrustScore 5 out of 5

550 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(550)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Great, Nice and good! Perfect

14 March 2024
Nordic Temptations logo

Reply from Nordic Temptations

Dear Mss Robles, thank you so much for your five-star review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future!

Kind regards
Sari NIINIKOSKI

Rated 5 out of 5 stars

Great customer service

Great customer service, give a call, have all answers fast and clear

6 March 2024
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Reply from Nordic Temptations

Dear Customer, thank you so much for your glowing five-star review! We're thrilled to hear that you had such a positive experience with us. Providing quick and clear answers is always our top priority, and we're delighted that we could meet your expectations.

If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!

Thanks again for choosing Nordic Temptations, we look forward to serving you again soon.

Wstm regards
Sari NIINIKOSKI

Rated 4 out of 5 stars

Quick and good delivery

Quick and good delivery
Good choice of Northern Europe products

5 March 2024
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Reply from Nordic Temptations

Dear Customer,

Thank you for taking the time to leave us feedback! We're thrilled to hear that you appreciated our quick delivery and our selection of Northern Europe products.

While we're delighted that you had a positive experience overall, we noticed your rating was four stars. We're always striving to provide five-star service, so if there's anything specific you think we could do better, please don't hesitate to let us know. Your input helps us improve and ensures we continue to meet and exceed your expectations.

Thank you once again for choosing Nordic Temptations, we truly value your support and hope to serve you even better in the future.

Kind regards,

Sari NIINIKOSKI

Rated 5 out of 5 stars

Kalles kaviar

Good shop. All thé nordic délicatessen for good price... thé shipping was not very fast but my Kalles kaviar arrived refrigerated. All good.

13 February 2024
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Reply from Nordic Temptations

Dear Mr Lamy, thank you so much for your glowing review! We're thrilled to hear that you enjoyed our selection of Nordic delicacies and found them to be reasonably priced. We apologize if you experienced a delay in shipping. You probably hadn't noticed in the information regarding deliveries that packages containing refrigerated products are only sent from the beginning of the week until Wednesday. This is because the package would not accidentally be left along the way for the weekend. Your order was placed on Wednesday afternoon and the DHL driver collects the parcels about 13:00 every day. But as it was sent our following working day Tuesday, your Kalles kaviar arrived refrigerated and in good condition the next day.

Your satisfaction is our top priority, and we look forward to serving you again in the future.

/ Sari

Rated 5 out of 5 stars
Nordic Temptations logo

Reply from Nordic Temptations

Dear Customer, thank you for taking the time to review us and your super rating. We are thrilled that we have the possibility to deliver rapidly even to countries outside EU, like UK. Look forward to "seeing you" in our webshop again!

/ Sari

Rated 5 out of 5 stars

Always just wonderful and so kind

Always just wonderful and so kind. Thank you

31 January 2024
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Reply from Nordic Temptations

Dear Mrs Genevrier, thank you for your wonderful words the super rating. The customer satisfaction is one of our priorities and we are sincerely glad when you feel that we have succeeded.

/Sari

Rated 5 out of 5 stars

Easy and delivering without problemsp

Easy and delivering without problems. Satisfactory. I will purchase more...

7 February 2024
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Reply from Nordic Temptations

Dear Oscar, thank you for the marvellous rating. We are pleased to hear that our efforts in bringing the Nordic delicacies not only to the south of France but even other destinations around world is appreciated.

Hope to see you soon again in our webshop!

/ Sari

Rated 5 out of 5 stars

Perfect

Perfect, I am very happy.

6 February 2024
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Reply from Nordic Temptations

Dear Silvia, thank you so much! It delights us to hear that our service and super products are appreciated. We are thrilled that we have the possibility to deliver the Finnish refrigerated specialities to those who miss them. Hope to "see you" in the webshop soon again.

/ Sari

Rated 5 out of 5 stars

Great!

Happy with my order

16 January 2024
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Reply from Nordic Temptations

Thank you Mr Diaconescu for your super review. Wonderful hearing that you are happy with your order Look forward serving you again!

/ Sari

Rated 5 out of 5 stars

Efficient ! Well packed and I received my order…

Well packed and I received my order very quickly !
Thank you !

16 January 2024
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Reply from Nordic Temptations

Dear Mrs Beauvais, thank you for your fantastic review! We're delighted to hear that you found our service efficient and that your order was well packed and delivered quickly. The customer satisfaction is one of our main priorities, and we're grateful for your positive feedback.

/ Sari

Rated 5 out of 5 stars

The quality of the product is so good…

The quality of the product is so good that it is worth the cost and effort to get it!

16 January 2024
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Reply from Nordic Temptations

Dear Customer, thank you so much for your positive review! We're thrilled to hear that you find the quality of our product worth the cost and effort. Until next time!

/ Sari

Rated 5 out of 5 stars

Successful cheese sipping all the way…

Successful cheese sipping all the way to the US.

8 December 2023
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Reply from Nordic Temptations

Dear Mrs Thayer, thank you for sharing your experience and the excellent rating! We're thrilled to hear that your cheese made it successfully all the way to the US. We appreciate your trust in our shipping and handling process. If you have any more cravings for our products or any questions, feel free to reach out. Cheers to successful cheese sipping!

/ Sari

Rated 5 out of 5 stars

Thank you again for the perfect…

Thank you again for the perfect customer experience. Goods arrived on time, well packed and exactly what we ordered. I cannot fault this company.
It's an absolute joy to order from Nordic Temptations
Thank you again and happy Christmas
Rebecca Vanhatalo

11 December 2023
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Reply from Nordic Temptations

Dear Rebecca Vanhatalo,

Dear Rebecca, thank you so much for your delightful review and kind words! We're thrilled to hear that you had again a perfect customer experience and that your goods arrived on time, well packed, and exactly as expected. It's wonderful to know that ordering from Nordic Temptations brings you joy.

We're grateful for your support, and we wish you and your family a very happy New Year!

/ Sari

Rated 5 out of 5 stars

A good

A good, friendly and efficient service - thank you

9 December 2023
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Reply from Nordic Temptations

Dear Mr Denn, thank you so much for your wonderful five-star review! We're delighted to hear that you found our service good, friendly, and efficient. Providing a positive experience for our customers is one of our top priorities. We look forward to serving you again in the future!

/ Sari

Rated 5 out of 5 stars

Best Christmas Ham

The ham was delicious, lovely, moist and tasty. It would have been useful to have essential information in English. How to keep it and possibly a recipe for the glaze

5 December 2023
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Reply from Nordic Temptations

Dear Pauline, thank you so much for your fantastic five-star review! We're delighted to hear that you enjoyed the delicious, lovely, moist, and tasty ham. Your feedback is valuable to us. We appreciate your suggestion regarding essential information in English, and we'll definitely take that into consideration for improvement. We will add them to the product information before the next season. If you have any more suggestions or questions, please feel free to reach out. Thank you again for choosing Nordic Temptations.

/ Sari

Rated 5 out of 5 stars

Quick and efficient

Well received, in time. Website is not super user friendly and could be improved, no problem for the rest

6 December 2023
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Reply from Nordic Temptations

Thank you for taking the time to leave a five-star review! We're delighted to hear that your order was well received and arrived on time. Your positive experience is important to us. We also appreciate your feedback about the website not being super user-friendly, and we'll definitely take that into consideration for improvement. We value your input and look forward to serving you again in the future!

/ Sari

Rated 5 out of 5 stars

Great experience!

Great customer service, speedy delivery and professional quality packaging ensuring freshness!

17 November 2023
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Reply from Nordic Temptations

Thank you Mr Mossberg, wonderful hearing that you had a great experience with our customer service, appreciated the speedy delivery, and found our professional-quality packaging to ensure freshness. We are thrilled that we have the possibility to deliver even refrigerated products to US. Look forward to serving you again!

/ Sari

Rated 5 out of 5 stars

Really happy with Nordic Temptations

The products arrived in perfect condition, even the crisps! Very happy with the delivery and all the products were fresh and looked great.

29 November 2023
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Reply from Nordic Temptations

Dear Mrs Thunström Serret, thank you so much for your fantastic five-star review! We're thrilled to hear that your order arrived in perfect condition, including the crisps! We take pride in delivering fresh and high-quality products well packed and it's wonderful to know you're happy with the overall experience. We appreciate your support and look forward to serving you again in the future!

/ Sari

Rated 4 out of 5 stars

Impressive number of products

Impressive number of products, but sometimes difficult to navigate on the site.

29 November 2023
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Reply from Nordic Temptations

Dear Customer, thank you for taking the time to leave a four-star review! We're delighted to hear that you find our range of products impressive. Your feedback is valuable to us, and we apologize for any difficulty you experienced with site navigation. We'll certainly take this into consideration as we work on improving our website. If you have any specific suggestions or if there's anything else we can do to enhance your experience, please feel free to share. We appreciate your input and hope to have the opportunity to serve you even better in the future.

/ Sari

Rated 5 out of 5 stars

As always a delight and the best Bread…

As always a delight and the best Bread in the world….

28 November 2023
Nordic Temptations logo

Reply from Nordic Temptations

Dear Paula, thank you for taking the time to review us. We are really glad that you find us worth 5 stars. We totally agree, the Finnish breads are the best! Hope "see you" in our webshop soon again

/Sari

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