Norfolk Feather Reviews 7

TrustScore 4 out of 5

3.9

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3.9

Great

TrustScore 4 out of 5

7 reviews

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Rated 5 out of 5 stars

My husband had been suffering after a…

My husband had been suffering after a neck injury, and we had exhausted all options trying to find a pillow that would support his neck. We’d tried every shape and material we could think of. Then we spoke to Russell at Norfolk Feather Company. He took the time to understand the problem and recommended different options. He even sent my husband two different pillows to try. This was not only excellent customer service, but Russell’s knowledge really made a difference in helping to relieve my husband's discomfort. As a result, we found a suitable pillow, something that had felt impossible.

I wouldn’t hesitate to recommend Norfolk Feather Company to anyone trying to find the right pillow. Excellent quality and truly personalised customer service.

2 June 2025
Rated 5 out of 5 stars

Princess and the pea

They have the best feather pillows in the business, suited for a princess and the pea snob! Excellent customer service, I was impressed with the proactive approach.

14 May 2025
Unprompted review
Rated 1 out of 5 stars

Quality gone downhill

Unfortunately since this company was sold and run by another corporation the quality has dropped, less feathers in duck pillows, less down ratio but huge price increases, I will be looking elsewhere for the perfect pillow, disappointed

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service !!

Excellent Service !!
How nice to purchase from a company that has real people that you can talk to and place an order over the phone or on their website. Super Service, DPD Delivery, Smooth and Easy Returns. A trusted seller. Buy with confidence from Norfolk Feather.

7 September 2022
Unprompted review

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