Northern Parrots Reviews 

14,471
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,280 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the broad variety of top-quality products available for their pets. Many consumers appreciate the secure packaging and dependable service that makes purchasing items online straightforward and stress-free. People often highlight how helpful the staff is and how convenient it is to find everything they need in one place. However, some people mentioned issues with delivery drivers or courier handling resulting in minor package damages or inconvenient drop-off locations. A few reviewers also noted occasional product defects and expressed frustration regarding customer support resolutions.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting a wide selection of well-made toys, food,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast shipping speeds and... See more

Service

Users describe positive interactions with service, highlighting efficient communication, fast delivery times,... See more

Quality

Customers had positive experiences with quality, consistently praising the strong cages, well-made perches,... See more

Order

People report positive experiences with order, highlighting the quick delivery and straightforward process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service and very quick delivery, I would highly recommend Northern Parrots. Perches well made and fit perfectly, my yellow naped amazon has great fun and plenty of foot exercise with his natural... See more

Company replied

Rated 5 out of 5 stars

Absolutely great selection of parrot toys, food, treat, cages, stands and even parrot safe candles. Everything you need for every size of parrot and fast delivery. Never had a problem and I've baught... See more

Company replied

Rated 5 out of 5 stars

Love the products from this company, iv ordered vitamins, toys, avifood sprays and food and every item has been great quality. The toys are impressive as my blue and gold macaw loves a good chew and u... See more

Company replied

Rated 5 out of 5 stars

Always my first choice for my parrots feed. Northern Parrots regularly email me good deals on free postage and special offers/sales. I've always received my parrot supplies quick and and well pac... See more

Company replied


Company details

  1. #9 of 262 best companies in Pet shop
  2. #1 of 11 best companies in Bird shop
  3. #6 of 163 best companies in Pet Care Store

Written by the company

We've been selling online for 25 years and are the preferred place to get Everything for your Parrot for thousands of happy customers. We've got the widest range of literally hundreds of safe, unique toys, all the major foods and supplements, quality cages, stands and accessories and much more.

Northern Parrots Details

Written by the company

Fast Delivery
Most orders are despatched the same day by Royal Mail or a Next Day courier
90 Day Guarantee - Free Returns
If you don't like anything you buy from us just return it within 90 days for a full refund.
Great Service
Call or email us with any queries... 0800 488 0345 info@northernparrots.com

90 Day Money Back Guarantee

Free Returns

Free Returns
If you're not completely happy with anything you buy from us simply return it for a full refund - we'll even pay the postage!

Contact info

4.9

Excellent

TrustScore 5 out of 5

14k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(14,471)

1,243 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The travel cage for my parrot was…

The travel cage for my parrot was perfect very strong and secure. Delivery was great very quick which I was glad off as I needed it for the weekend. Good value for money too thanks .

2 August 2026
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Reply from Northern Parrots

We look forward to providing you with a 5-star service the next time you need something Carol.

Rated 5 out of 5 stars

I have been buying from Northern…

I have been buying from Northern Parrots for the past five years. Products arrive quick and well packaged. If something is out of stock or a problem with your order, they may promptly contact you. I wouldn’t shop anywhere else, I buy everything from cage cleaner to food

26 July 2026
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Reply from Northern Parrots

We're pleased to hear Lisa how highly you rate our service!

Rated 5 out of 5 stars

Great service

Great service, as always from Northern Parrots. Excellent value for money. They have everything you need for all your parrot needs.

1 August 2026
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Reply from Northern Parrots

We're pleased to hear Paul how highly you rate our service!

Rated 5 out of 5 stars

Great product variety and condition

Great product variety and condition. Neatly packaged with speedy delivery.

1 August 2026
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Reply from Northern Parrots

We look forward to providing you with a 5-star service the next time you need something Becca.

Rated 5 out of 5 stars

Great service and very quick delivery

Great service and very quick delivery, I would highly recommend Northern Parrots. Perches well made and fit perfectly, my yellow naped amazon has great fun and plenty of foot exercise with his natural chews. Definitely buy again. Also lovely touch, free bag of treats enclosed

12 August 2026
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Reply from Northern Parrots

We're pleased to hear Margaret your order arrived quickly.

Rated 5 out of 5 stars

No fuss no bother

The best part is I choose then I pay then parcel arrives no fuss no bother for me that’s great that’s the sort of service I like so well done you 👏👏👏

31 July 2026
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Reply from Northern Parrots

We're pleased to hear June how highly you rate our service!

Rated 5 out of 5 stars

An excellent supplier.

Correct order arrived less than 24 hours after ordering. Five stars for efficiency.

31 July 2026
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Reply from Northern Parrots

We're pleased to hear how highly you rate our service!

Rated 5 out of 5 stars

Happy

Always easy to order, pleased with all products and delivered on time with care

24 July 2026
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Reply from Northern Parrots

We're pleased to hear Kim how highly you rate our service!

Rated 5 out of 5 stars

Very good selection, fast delivery

Northern Parrots has a very good selection of items in all categories.
The delivery was fast.
I highly recommend them for all your birds needs.

31 July 2026
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Reply from Northern Parrots

We're pleased to hear Michele your order arrived quickly.

Rated 5 out of 5 stars

Always good service

Always good service and competitive pricing no

24 July 2026
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Reply from Northern Parrots

We look forward to providing you with a 5-star service the next time you need something Mike.

Rated 5 out of 5 stars

Really good service

Really good service. Products at a good price. Well wrapped. Fast delivery. Top marks.

30 July 2026
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Reply from Northern Parrots

We're pleased to hear Steve how highly you rate our service!

Rated 5 out of 5 stars

Always excellent service

Always excellent service, been buying from Northern Parrots for years, can’t fault them for their service and products. My Grey was very happy with the freebie she got this time 👍

30 July 2026
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Reply from Northern Parrots

We look forward to providing you with a 5-star service the next time you need something Michele.

Rated 5 out of 5 stars

Hi all everything was really good

Hi all everything was really good. Couldn’t have done anything better. Thanks.

30 July 2026
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Reply from Northern Parrots

Thanks Gordon for taking the time to leave a review; we're pleased to hear it 👍😃

Rated 5 out of 5 stars

Great feed box

Purchased the feed box it has worked great very little mess now . So good I bought a second one just in case

29 July 2026
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Reply from Northern Parrots

We're pleased to hear Karen how highly you rate our service!

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