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Northern Tool + Equipment Reviews 1,240

•
TrustScore 4 out of 5

4.2

Home Furniture Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 204 reviews, reviewers had a great experience with this company. Customers are consistently satisfied with the product selection, finding a wide variety of items to meet their needs. Many appreciate the competitive pricing and the overall positive user experience, often highlighting the ease of navigating the website and the straightforward ordering process. However, some customers also noted issues with order fulfillment, including items not being shipped or incorrect products being received. A few people experienced difficulties with the website's chat function and occasional glitches during the ordering process.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the wide variety of quality... See more

Price

Reviewers highlight positive aspects of price, with many finding great deals and competitive pricing.... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and straightforward... See more

Website

Customers had positive experiences with the website. Many reviewers found the website easy to navigate, with... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process to be easy, quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

To start off with the delivery time was very punctual and very fast. I was surprisingly pleased about that. The only reason I didn't give you 5 stars was because of your chat option, I wasn't able to... See more

Rated 4 out of 5 stars

I’ve been looking for a good selection of Milwaukee products to see/buy options. I’m happy with NT options but disappointed with website not returning to where I left off after adding to cart, Also wi... See more

Rated 4 out of 5 stars

Very nice experience ordering from Northern Tool. The only hiccup is that a $25 gift card is advertised for orders over $100....but when I typed in the code to save $5 on your first order, the $25 gi... See more

Rated 4 out of 5 stars

Pricing was ok. Viewing of pages were somewhat difficult. Closest store approx. 200 miles, therefore free shipping would cost more than shipping to my address.

Company details

  1. Home Furniture Shop
  2. Garden centre

Information provided by various external sources

NorthernTool.com's product lines include generators, portable generators, pressure washers, grounds maintenance, heaters and stoves, trailer parts, engines, water pumps, lawn sprayers, tractors, hydraulics, hand, air and power tools, and more!

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Rated 4 out of 5 stars

2500 Gal Containment Tank

Product was shipped directly from vendor so didn't have really good communication with trucking company for delivery instructions or very good delivery dates. On the flip side, the price was very good, shipping time was quick and a missing lid was replaced very expediently.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy & Straightforward

Everything was easy and straightforward. The only glitch was that I had entered my billing address when creating a login account but had to re-enter it when I checked out my purchase.

24 October 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 2 jackets and they were never…

I ordered 2 jackets and they were never even shipped. Northern Tool has been completely worthless and has not refunded me. Now I'm out the money and jackets. You're better off ordering from eBay or Amazon instead of getting ripped off from these people.

15 December 2024
Unprompted review
Rated 4 out of 5 stars

It's always been a good experience

It's always been a good experience. One thing that should be changed is shipping costs. When I check shipping options, I get a quick delivery for $17, a later delivery for $9, and an even later one for $0. When I check out, the $0 shipping is only available if I spend $40 for a year of free shipping. A little deceptive.

12 October 2025
Unprompted review

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