NorthWestPharmacy.com Reviews 

14,499
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 834 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the ordering process easy and efficient, with many appreciating the quick processing and delivery of their prescriptions. The staff and customer service are frequently highlighted for being friendly, helpful, knowledgeable, and professional, ensuring pleasant interactions and clear communication. Many people are particularly satisfied with the significant cost savings on medications compared to other sources, making essential prescriptions more affordable. However, some customers also noted concerns about price increases over time and occasional issues with being overcharged for tariffs or receiving off-brand equivalents instead of the ordered brand. A few other people also felt that there were difficulties with shipping or incorrect physician names on prescriptions, and some experienced refusal of refills.

What people talk about most

Price

Reviewers mention positive feedback about price, with many customers appreciating the significant cost... See more

Service

Customers consistently report positive experiences with the service, highlighting its reliability,... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting its ease and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpful, professional,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I get great service from NW Pharmacyand if there is ever a delay, usually supply line shortages, they always communicate reasons and status promptly. And I save a ton of money

Rated 5 out of 5 stars

North West Pharmacy make the whole process easy. a website that is user friendly. It's not like going to the neighborhood Pharmacy and getting your prescription next day, but the price makes up for... See more

Company replied

Rated 5 out of 5 stars

The staff is friendly. The medications are delivered in a timely manner, and always dispensed correctly. I need one medication that's BRAND and it's so much cheaper than any place else, by thousands a... See more

Company replied

Rated 5 out of 5 stars

We have used your services for several years and have never had a complaint! All of our prescriptions have been processed quickly and professionally! The cost savings is remarkable as compared to wha... See more


Company details

  1. Pharmacy
  2. Chemist
  3. Online Pharmacy
  4. Online Prescription Medication Vendor
  5. Veterinary Pharmacy
  6. Wholesale Drugstore

About NorthWestPharmacy.com

Written by the company

After filling more than four million prescriptions, we are the world's most reviewed and independently five-star rated online pharmacy with over 480,000 real customer reviews through Shopper Approved and a stellar TrustScore. We're certified by CIPA & IPABC and every purchase from us is guaranteed by one of the most trusted names in online security, the Norton Shopping Guarantee. Say goodbye to high drug prices. Our customer experience is synonymous with savings, safety and service.

Contact info

4.8

Excellent

TrustScore 5 out of 5

14k reviews

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4.8

All reviews

(14,499)

789 reviews in the last 12 months

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Rated 5 out of 5 stars

I found Northwest Pharmacy when I was…

I found Northwest Pharmacy when I was looking for asthma medication for my cat months ago..... I called them up and they were very helpful in helping me make my decision. They contacted my vet made all the arrangements and they made the process very easy for me...... I started ordering medication's for myself from them also..... they are very customer oriented, honest, reputable, their prices are unbelievable and my medication's are shipped in a timely fashion... I would highly recommend NorthWest Pharmacy for both your medication's for yourself and your animals if needed....

14 June 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Linda,

Thank you for sharing your experience. We’re happy to hear that our service, pricing, and support have been helpful for both your pet’s needs and your own. We appreciate your confidence in us and your recommendation.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Services were handled quickly

Services were handled quickly. When I had international delivery issues your pharmacy resent medication without issue. Very helpful when I called. I don’t use the medication anymore but will use your pharmacy if the need comes up.

14 June 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Thank you for sharing your experience with us. We look forward to serving you in the future whenever possible.

The NorthWestPharmacy.com

Rated 5 out of 5 stars

My Cat's Pharmacy

I have had a uses Northwest pharmacy for a while now to get asthma inhalers for my cat. They have been great to work with. From my first experience calling to get setup for deliveries, to the straight-forward renewal process, they are very easy to deal with.

12 April 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear A Wolf,

Your input is greatly valued. We appreciate your business and are grateful to be a part of your cat's healthcare plan.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

This pharmacy ships your pets…inhaler medication

This pharmacy ships your pets medication quickly and the price is also so much cheaper than where i live. I highly recommend this pharmacy for all your needs!!!

25 October 2025
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Louise,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

simple made easy,

simple made easy,

11 June 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Joy,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Clear guidelines and good prices.

Clear guidelines and good prices.

1 March 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Bethany,

Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

I love this place

Their prices are amazing and it only takes about a week to get your medicine from them. I've used them for several different prescriptions that were very expensive in the US.

10 June 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Mary Jo,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Your associates are friendly and…

Your associates are friendly and professional and informative. This helps me understand my purchase and when it is coming. It Xarelto and helps save me some money. You live up to your expectations. JM

13 May 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Joseph,

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

This is a very reputable company

This is a very reputable company, they've always answered my questions promptly, meds are shipped quickly and they have fair prices, less than half what I would pay in the U.S. I have full confidence in them and will continue to order certain meds from them that are not covered by my insurance in the U.S.

9 June 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Doug,

Your input is greatly valued. We appreciate your business and are grateful to be a part of your healthcare plan.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

The representative are very polite and…

The representative are very polite and knowledgeable The medication delivery is always on time Very satisfied with your service Price is good too.

7 June 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Irina,

We are grateful for your kind words. It was our pleasure to serve you as we anticipate the opportunity to do so in the future.

The NorthWestPharmacy.com Team

Rated 4 out of 5 stars

Price and ease of ordering

30 April 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Laura,

Thank you for sharing your feedback. We are glad that NorthWestPharmacy.com has met your needs as we continuously strive to serve you better.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

It is so easy to order and add a…

It is so easy to order and add a reminder.

1 June 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Gemma,

Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Easy to work with and very speedy…

Easy to work with and very speedy delivery.

3 June 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Dianne,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 4 out of 5 stars

VERY RESPONSIVE VIA THE TELEPHONE

2 October 2025
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Michael,

Thank you for sharing your feedback. We are glad that NorthWestPharmacy.com has met your needs as we continuously strive to serve you better.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Reliable

Reliable. Clear re pricing and delivery time

2 June 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Tom,

We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Reordering was easy

Reordering was easy. Getting a new script from my doctor was the last step. The office sent the info to NW Pharmacy. I was notified by the pharmacy when my script was received and the projected date I should receive my drug. It arrived within two days of when it was projected to arrive. It was well packaged and intact. It was a hot day so I was glad I was home when the mail arrived so I could get it out of the heat. Some drugs are heat sensitive. The packaging invoice only included the drug price not the full cost of my order. The price is still cheaper than I would pay at another pharmacy.

27 May 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear R Bebee,

Thank you for sharing your experience with us. We are glad we were able to serve you and look forward to doing so in the future.

We sincerely appreciate your business and value you very much.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Best Pricing

Best Pricing, Best Customer Service, Best pharmacy. That’s Northwest Pharmacy!

30 April 2026
Unprompted review
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Reply from NorthWestPharmacy.com

We are grateful for your feedback and appreciate you taking the time to leave such kind words.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

prices up

don't understand ... with tariffs reduced ... the price was still very high!

26 May 2026
Unprompted review
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Reply from NorthWestPharmacy.com

Dear Loril,

We thank you for taking the time to share your feedback.

We try our best to keep our costs as low as we possibly can for all our customers. Our prices are subject to change based on a number of factors such as increased prices from our suppliers and most of these are outside of our control.

Note that we offer a Lowest Price Guarantee. NorthWestPharmacy.com will beat the total shopping cart price, inclusive of shipping, offered online by a CIPA certified competitor international or Canadian pharmacy website. Some conditions and limitations apply. Please visit our legal Terms of Sale and Conditions for full details.

For future orders, if you would like to place a price matching order, please call us to place your order with one of our Patient Care Specialists and request they apply a price matching price.

The NorthWestPharmacy.com Team

Rated 4 out of 5 stars

Ordering is somewhat seamless

Ordering is somewhat seamless, especially if refills are already available. Pricing has increased since the tariff saga, which has logic behind the cost.
My complaint is the name of the ordering physician is incorrect. My internist retired and the new one sent the prescription. Yet, a doctor's name appears on my prescription that is NOT the ordering physician. This concerns me. I will call NorthWest directly.

28 May 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Martha,

We are happy you were satisfied overall with the product quality & service we provided and we thank you for sharing your thoughts with us.

Regarding the physician name on your prescription label, this can differ from the doctor who originally wrote your prescription. Medications dispensed through our international fulfillment centers are reviewed and formally signed off by a licensed physician at the dispensing location, and that physician’s name appears on the label as the final authorizing provider.

If you haven’t already done so and would like to discuss this further, you’re welcome to call us directly and we’ll be happy to review the details with you.

The NorthWestPharmacy.com Team

Rated 5 out of 5 stars

Professionalism

Professionalism. Always reliable.
I want to thank Ivory, of the International Dept. who has been a wonderful person always helpful

28 March 2026
Unprompted review
NorthWestPharmacy.com logo

Reply from NorthWestPharmacy.com

Dear Juan,

Thank you for your kind feedback. We’re glad to hear you’ve consistently experienced professionalism and reliability, and we appreciate your recognition of Ivory — we’ll be sure to share your thanks with them.

The NorthWestPharmacy.com Team

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