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2.9
2 reviews
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What a frustrating experience. Try to speak to someone via the telephone! Forget it. Even when the option is offered “do you wish to book a flight or holiday” it’s go on line. Want to speak to someone about disability assistance you wait and wait. After 20 minutes I pressed the button for a call back, still waiting half an hour later.
All was going well on a package holiday to Ibiza until I was informed my mother had died suddenly, we returned home early and after a very long day trying to get home by plane, train and 2 taxis we dropped off in delft way while I went and collected the car from the airport. 10 days later I have a fine for stopping in delft way although no signage is obvious to a passenger or driver when driving in and is not posted at intervals to make it clearly obvious. This is not the worst part as I have disputed the charge and will go all the way to court if necessary. No when I went on the Norwich airport site to make a complaint the form would not submit no matter how many times I tried and after a my mothers death that is the last thing I need.
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