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Not Just A Label is a London and Los Angeles-based global fashion industry platform, virtual showroom, and online community that connects independent designers with consumers in a multitude of ways.
Leonard Street 94, EC2A 4RH, London, United Kingdom
Absolutely the worst. They are scammers. I placed an order with them last year and they never shipped it. I emailed them multiple times but they never got back and nor did they refund the money. They are big time cheaters! Do not buy from them!
Scam. Jacket never arrived, they promised a refund that never arrived.
Has anyone here been a designer selling on Not Just A Label (NJAL) and not received payouts after the marketplace was shut down? Looking to connect with others in the same situation.
Utterly appalling company, they are total scam artists. I ordered a £100+ leotard from their website and it never arrived, I contacted the team who said they would issue a refund. The refund never arrived and I have been completely ignored via email for over two months. NEVER BUY FROM THIS WEBSITE.
The designers on this platform has not been paid for more than 6 months. They are taking money from the customers and keeping it for themselves. This needs to be reported to law enforcement
I ordered some €519,95 trousers that were never delivered to me.
Emailed them 5 times, and still no reply or refund.
DO NOT BUY FROM THIS WEBSITE
Do not trust this brand. I placed an order with them more than a month back. They stopped communicating when I asked for an update on shipping. I have sent multiple emails to them. I went to check on my item on their website, and the item has disappeared from their website. They are scammers. DO NOT waste your money.
They claim items are custom made. They arent custom made but how do you prove this, this is to stop you returning the items under their refund policy. I will chargeback this transaction with my bank. SCAM
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