Notjustclothing Reviews 

379
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Simply fantastic! Love the Snowman jumper, great quality and fits true to measurements provided (such a simple thing that many other companies don't provide so thank you!). Ordered a few days before C... See more

Rated 5 out of 5 stars

I was looking for a specific jumper worn by David Bowie when he narrated The Snowman. I came across this website which sold exactly what I was looking for. The jumper is great and I also purchased the... See more

Rated 5 out of 5 stars

I bought the Snowman scarf last year and the David Bowie replica jumper this year, absolutely adore both, amazing quality. I have to applaud the customer services as my parcel went missing in transit,... See more

Rated 5 out of 5 stars

My second order with Notjustclothing and I’ve been impressed with both of them. Delivered on time and good quality jumpers that you don’t see everywhere. On top of this, charities benefit too, I... See more

Company details

  1. Clothing Shop
  2. Printed clothing store
  3. T-shirt Company

Written by the company

Committed to creating ethical and sustainable products that drive positive social impact.


Contact info

4.9

Excellent

TrustScore 5 out of 5

379 reviews

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4.9

All reviews

(379)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely Christmas jumper- very happy

The jumper I order was delivered within a few days. The quality was very good as was the design. It was true to size and washed well on a cool wash in the machine without any shrinkage. It cost more than I have paid before for a Xmas jumper but it was worth the money and to support a smaller business. I would definitely recommend and order from them again

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Very Impressed

After ordering The Beatles jumper, I then ordered a Snowman jumper and two Snowman scarfs as presents for Xmas.
Everyone was very happy with gifts and very impressed with quality of products.

Highly Recommend

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous jumper

Fabulous jumper, 100% as pictured and described. Sizing was spot on. Well packaged and fast delivery, particularly just before Christmas. Would definitely buy from them again.

9 December 2023
Unprompted review
Rated 5 out of 5 stars

Impressed!

My second order with Notjustclothing and I’ve been impressed with both of them.

Delivered on time and good quality jumpers that you don’t see everywhere.

On top of this, charities benefit too, I’ll definitely be buying from them again, my wife loved her Snowman jumper this year. 😁

30 November 2023
Unprompted review
Rated 5 out of 5 stars

Fab service

Fab service! Delivery was so quick despite it being so close to Christmas!
Good quality product too 🙌🏻
Happy to recommend this website and I’ll return myself 😃

20 December 2023
Unprompted review
Rated 4 out of 5 stars

Did not deliver goods paid for and then initial difficulties in contacting them.

I like that this company is trying to do some good and avoid fast fashion related waste. However, I ordered two scarves off them for my children. I was charged for two but only one turned up. I have repeatedly tried to email the company but have been ignored for the last fortnight. Awful customer service and incredibly frustrating experience.

*Edit* After leaving this review, Notjustclothing clarified that their reporting system had been broken and had been unable to receive any requests or feedback. They rectified the mistake and also gave me a discount on the order. I have found them to be a very good company with good customer service once they saw this review.

12 January 2024
Unprompted review
Notjustclothing logo

Reply from Notjustclothing

Hi there James,

First off, big thanks for supporting our mission against fast fashion waste! 🌍🌿 Now, about those scarves – we're genuinely sorry for the mix-up and the radio silence you've faced. That's definitely not the experience we aim for.

Looks like our contact form had a little glitch, but we've fixed it now. Your emails won't go unnoticed anymore – we're sorry for any frustration caused.

To make it right, we're shipping out the missing scarf ASAP. We want your kiddos cozy and stylish, no doubt about it.

If you have any more questions, we're here and ready to make things awesome for you. Thanks for your patience!

Warm regards,
Notjust Support Team

Rated 5 out of 5 stars

I love this company ...

I love this company ... I buy an Xmas jumper from them every year ... always a great product, and you know that they are helping charities with every purchase ... and great customer service too!! :) Recommended.

30 November 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

My original order went missing in the annual Evri parcel mountain! I raised the issue with Evri to which I've still not had a response.
When I contacted Gunai at NJC he was very friendly helpful and proactive. A new parcel was dispatched and amazingly arrived in time to be my daughter's Christmas present. Well done Gunai.

18 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - the item I bought is just perfect. Easy website to navigate - prompt despatch - thank you and good luck for the future

7 December 2023
Unprompted review

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