Nottinghamshire County Council Reviews 13

TrustScore 2 out of 5

2.0

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Company details

  1. Non-profit organisation

Information provided by various external sources

Nottinghamshire County Council is the upper-tier local authority for the non-metropolitan county of Nottinghamshire in England.


Contact info

2.0

Poor

TrustScore 2 out of 5

13 reviews

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Rated 1 out of 5 stars

Road Safety is their Lowest Priority

Nottinghamshire County Council is very good at making excuses when it comes to the woeful state of the roads in this county. They say things like "We have a massive comittment to Adult Social Services" - well, guess what - so do the other councils!

Why is it that roads in Nottinghamshire are in such an appaling condition?

They are they much worse than in surrounding counties in my experience!

Could it be something to do with their 'Via' Partnership with Cornwall County Council (for highway repairs)?

Broken Britain just gets worse!!!!!!

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Potholes

Potholes.

Terrible minor road maintenance and no simple means to claim damage on my vehicle - cost of damage £60 plus cancelling my working day/time out on saturday to fix tyre.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

I would give it zero stars if I was…

I would give it zero stars if I was able to. I was offered a role with them. Waisted two weeks of valuable application time. Arrived at the office on day one to another trainee crying as they'd been there two weeks and hated it so much. I walked in the manager introduced herself coupled with. I dont know what im doing ive not prepared anything so ill sit you with the other new person to train you up.

Wow.....

The staff their mocked their clients. They were rude. Unhelpful and obnoxious. Every sentence was a swear word. I went home every night for a week wondering what had hit me.

I called the agency to tell them I wasnt going back. To be told they didnt want me to go back.

I was pleased.

Staff were walking into the office at the top of their voices saying "whats the "bleep" show today then"

It was like being on egg shells everyday. I went home feeling awful and drained.

If these are the people that are responsible for running our local council this is appalling.

When I received the call I thought id hit the jackpot a proffessional organisation. How wrong was I

The staff even said....we don't know why people dont seem to stay long.

I wonder why? Put two and two together. Horrific avoid folks save yourself the stress and hassle.

31 October 2025
Unprompted review
Rated 1 out of 5 stars

Parking Services lacking intelligence and common sense

Crazy parking rules with electric cars in their car parks. I have EV vehicle. I parked in EV charging space. Displayed my ticket for parking. Had to take charging cable out of car as wouldn't connect, walked to my friends to see if I could get another cable, came back and had a parking ticket as "sign said vehicle must be charging" and not waiting. So as no cable physically in my car I got a parking ticket. I appealed and was rejected as the car wasn't charging. Having to now pay £25 which is just absurd. Common sense should have prevailed here but clearly the people making these decisions have the same number of brain cells as the number of stars I'm providing in this review.

16 April 2025
Unprompted review
Rated 2 out of 5 stars

Poor (non-existent) communication

There are roadworks happening on the road I live on. We've been given no information other than some vague dates and that the works will happen in stages. Tried calling the council to find out when I would lose access to my driveway and had to listen to someone waffling on and on about why they don't have access to the information. Apparently, in theory, if I'm lucky, someone may or may not get back to me in the next 10 working days. Apparently, also in theory, someone *should* let me know if they're about to block off my driveway. Clearly no processes in place and no ability to communicate information to residents. Absolute waste of 10 minutes of my life that I will never get back

5 December 2024
Unprompted review
Rated 1 out of 5 stars

I recently visited Mansfield Palace…

I recently visited Mansfield Palace theatre to discover that Nottinghamshire County Council with poor signage and hidden cameras have discovered a lucrative business trapping visitors to the town centre and theatre. As a result I had to pay 2 fines for driving in a bus lane totalling £70. Needless to despite planning another visit to the Palace theatre for next month, I will not now be returning to Mansfield to run the risk of further fines. Nottinghamshire County Council’s policy of trapping as many drivers as possible with as many fines as possible will be of great help to local businesses in the area.

3 July 2024
Unprompted review
Rated 1 out of 5 stars

Failure to follow procedure leading to suicide

My sister was placed at Bradley Apartments, which is run by Elysium Healthcare, in 2022 by the Adult Social Care and Health Department of Nottinghamshire County Council following numerous suicide attempts.
Whilst there due to an admitted failure to follow procedures she was left unsupervised and therefore able to make a further suicide attempt from which she died three days later.
It was later found out that she had been charged £36,912.77 by Nottinghamshire County Council for the sub-standard care and a further invoice has been sent to me for £26,938.64 for the period she was at the accommodation.
It appears that it is a costly place to receive treatment and care if indeed the procedures are correctly followed.

8 May 2024
Unprompted review
Rated 1 out of 5 stars

Freedom of Information Act Breach - Did you receive everything?

I recently submitted a freedom of information request with Nottinghamshire County Council.

When seeking clarification as to why specific information was missing from the FOI report that would have be beneficial to my claim against the council, the Senior Claims Handler in the Risk & Insurance department kindly advised that the out-of-hours Incident Response Team information had been left out of the FOI report.

Nottinghamshire County Council thought it would be acceptable to withhold information from the FOI report.

If you have recently requested information from Nottinghamshire County Council, please ensure they have fufilled your request in full and didn't withhold any information from YOU, as in the eyes of the council, they don't have to comply properly with requests, this means provide whatever the council would like to be released that benefits themselves.

As you may find out during your Freedom of Information request, that the Council have failed to appropriately respond to your request and deliberately withheld information as they didn't want it being released, to prevent you from claiming against them.

If you find out that you have been mistreated, raise a formal complaint with the Nottinghamshire County Council and request an internal review.

If you're not satisfied after the internal review, raise the issue with the Information Commissioner's Office (ICO).

Update - After the internal review, Nottingham Council have admitted that they have withheld information and have apologised.

Don't back down!

24 April 2024
Unprompted review
Rated 1 out of 5 stars

Failure to follow procedures causing suicide

My sister was placed at Bradley Apartments, which is run by Elysium Healthcare, in 2022 by the Adult Social Care and Health Department of Nottinghamshire County Council following numerous suicide attempts.
Whilst there due to an admitted failure to follow procedures she was left unsupervised and therefore able to make a further suicide attempt from which she died three days later.
It was later found out that she had been charged £36,912.77 by Nottinghamshire County Council for the sub-standard care and a further invoice has been sent to me for £26,938.64 for the period she was at the accommodation.
It appears that it is a costly place to receive treatment and care if indeed the procedures are correctly followed.

6 November 2023
Unprompted review
Rated 1 out of 5 stars

Lynncroft School SIte

Sold site to Avant homes.

Gave themselves permission to put a road in the completely wrong place.

Community didnt want the site for flooding reasons. COmnpletely Ignored

Site has gone ahead they have their money now houses are flooding and they havent built yet

Blinded by money guided by their own arrogance and ego ordinairy people suffer as a result

Should be ashamed of themselves

17 September 2023
Unprompted review
Rated 2 out of 5 stars

Cant even fill in potholes correctly…

Cant even fill in potholes correctly which says a lot! the amount of pothole reports on their app you'd think we're back in WW2 with bombers blowing up holes in roads all over place.

I have reported 13 potholes within three days, most they inspect and say are fine when they aint, one road has had about 30 potholes filled why not just resurface the road! driving down the road you'd think you're on a rally track or driving down a minefield.

I have seen how they fill the potholes and its poor, most of the time they dont even fill them in correctly and they wonder why they have to keep coming back out when tyres smash away at the poor work! i honestly believe its all a ploy to keep garages and MOT stations in jobs with amount of repairs you need from potholes and broken road surfaces as there is no way a group of "trained" workman can do such poor jobs on every single pothole they fill.

18 February 2022
Unprompted review

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