NOVA2PAY LIMITED Reviews 19

TrustScore 3 out of 5

2.8

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Company details

  1. Payment service
  2. Money transfer service

About NOVA2PAY LIMITED

Written by the company

Global Digital Payment Solution Provider

Nova2pay Limited is committed to providing comprehensive cross-border payment and entertainment services to domestic and global enterprises and merchants, as well as online and offline financial collection, data acquisition, consumer finance, and intelligent marketing solutions derived from it. Our business covers many fields such as e-commerce platforms, aviation and travel, hotel, catering, shopping malls, games, videos, etc., constantly helping merchants improve operational efficiency and create value.

Focus on Risk Management and Fund Security

We focus on daily risk management, adopting international top-level control processes and standards from merchant audit access to daily transaction monitoring and information security. Since 2015, we have passed the highest level of security certification standards for international payment industry (PCI DSS Level 1) with our internal risk management processes also certified under ISO27001, fully ensuring transaction and data security for merchants and consumers in cross-border consumption.

Localized Service Support All Over The World

Nova2pay has branches in areas such as Los Angeles, Tokyo, London, and Singapore, providing favorable conditions for local merchants to receive high-quality localized services. Nova2pay will continue to seek technological breakthroughs and exceed expectations to build a global top-tier provider of comprehensive cross-border payment and entertainment services.
Meet our Team

Contact info

2.8

Average

TrustScore 3 out of 5

19 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very concerning experience

Very concerning experience with Nova2Pay.
Shortly after using their payment system, my card details were compromised and used for three unauthorized transactions. I also received a fraud alert related to “AMAZONPRIME,” which I never authorized.
Use extreme caution and monitor your card closely if you use this service.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Unauthorized Purchase Attempt

If you have ever used this system to pay... you should delete/block the card you used and get a new one. Reddit has been saying there had been NUMEROUS fraudulent transactions attempted/processed. I'm now one of them. Fraud alert text this morning "AMAZONPRIME".
SCAM PAYMENT SYSTEM

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Completely fraudulent

Completely fraudulent; don't trust it. I ordered my items and received a tracking number, but after twenty-seven days, I got an email claiming that my item had been delivered, although it hadn't. AND I JUST DISPUTED THE Payment BY TALKING TO MY BANK.

29 November 2025
Unprompted review
Rated 4 out of 5 stars

Not bad

Not bad. They have ways not be controlled by risks. It would be better if the service were a bit more favorable.

25 April 2025
Rated 3 out of 5 stars

Last year

Last year, there was an integration staff left, and I did not feel very good during that period.

20 March 2025

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