novaskin.co.uk Reviews 

216
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

The product is of really cheap quality and not genuine, not even sure what is in the jar. The company needs to be closed down, they are selling fake, potentially unsafe product. Avoid and report!

Rated 1 out of 5 stars

SCAM AVOID THIS COMPANY DO YOUR RESEARCH!! Placed an order on the 27th May got a notification of order and a ref number then on the 16th June got a message saying my order had been shipped but still h... See more

Rated 1 out of 5 stars

Seems this company is false.....no products arrived, ordered on 31st May, no communication beyond a standard thanks for your order email confirmation. Disgusting, will report to Trading Standards and... See more

Rated 1 out of 5 stars

So disappointed was really looking forward to my parcel. Have been told shipping we will delayed due to COVID but it’s been 43 days now. I have sent many emails and none have been replayed to. Was sen... See more

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1.1

Bad

TrustScore 1 out of 5

216 reviews

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1.1

All reviews

(216)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shocking company

Shocking company my order Never arrived
Ordered in May, still no item. Messaged several times and getting absolutely no response. Fuming ain’t the word no phone number to contact them just there so say 24/7 service that is alway unavailable !!!

12 July 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!!!!!!!!

DO NOT USE!!!!!!!!
I spent £60 about 1-2 months ago and I have had nothing delivered but yet I have had confirmation emails!! I will be sorting this out and this website needs to be gone!

11 July 2020
Unprompted review
Rated 1 out of 5 stars

it’s all a scam

i spent £30 on a nail kit after everyone gave good reviews on facebook. only to not get my parcel. all i got was a confirmation email. the customer service girl is called hannah summer. she should be ashamed.

11 July 2020
Unprompted review
Rated 1 out of 5 stars

Fraud. Do not purchase.

Of could rate no stars, I would.
Been one of many that have bought items that will never arrive.
No response to emails, no items. 13 quid gone forever..... Will be getting the authorities involved about these.

11 July 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT USE SCAM

No item no contact DO NOT USE
Email after email no response message after message and no response on phone to the bank to try and get my money back
Web site needs shutting down

11 July 2020
Unprompted review
Rated 1 out of 5 stars

No Response

No Response, No products.
Products never arrived, emailed several times didn’t reply. Everyone should avoid.

10 July 2020
Unprompted review
Rated 1 out of 5 stars

Unfortunately I had to give them 1 star…

Unfortunately I had to give them 1 star but this website is a scam
Scam beware ordered of them they 7 weeks ago and still no item tried live chat but there always unavailable
I will be contacting the police to report them Do not order scammers

10 July 2020
Unprompted review
Rated 1 out of 5 stars

Scam

Ordered on the 31st May. Shipment never arrived. I’ve tried contacting them by email and via live chat...nothing....they are not available. They do claim they have a 24/7 service. Very disappointed, I try to get back my money from the bank. Please don’t order , their 5 star reviews on the site are not real.

10 July 2020
Unprompted review
Rated 1 out of 5 stars

SCAM!! BEWARE

DO NOT BELIEVE THE FAKE REVIEWS ON THEIR WEBSITE!!!!!!!!
On the website it says they have a 24/7 hotline customer service so when I tried to message them several times NO reply at all!

I ordered my item in June still hasn’t arrived!
DO NOT USE!
Scamming innocent people

10 July 2020
Unprompted review
Rated 1 out of 5 stars

Never arrived

Ordered in May, still no item. Messaged several times and getting absolutely no response. Claiming through my credit card now - DO NOT USE THEM

9 July 2020
Unprompted review
Rated 1 out of 5 stars

Scam Company

Like everyone else, I have ordered and received nothing. Charging back from my bank. This company is a scam and wished I had read the reviews.

8 July 2020
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! do not buy from this company, wish I’d read the reviews before hand, item never sent and no reply from several emails.

8 July 2020
Unprompted review
Rated 5 out of 5 stars

Smart ass!!!

Smart ass!!!

Taking people’s money and not delivering services. And we all fell for it because we trusted you.... I found you on snap with other competitors. And I chose you because of your face steamer and the other company don’t do the face steamer. I can’t believe you ain’t never going to deliver my face steamer gutted.... was it ever your intention to not send products or did it get a little out of hand for you to handle and you couldn’t keep up with your services.

8 July 2020
Unprompted review
Rated 1 out of 5 stars

Waste of time

I ordered from this website 3 months ago. I gave them the benefit of the doubt to deliver it. Unfortunately that’s not the case. Waiting for 3 months is outrageous. They should be ashamed of themselves. Especially in these bad times. Honestly if you are thinking on buying one. I would rather you save your pennies.

7 July 2020
Unprompted review

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