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Now Hair - by Now Cosmetic Surgery Reviews 

790
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and reassuring approach throughout the entire process. The service and overall experience are frequently described as excellent, smooth, and stress-free, with outstanding aftercare and communication where staff are readily available to provide thorough support. Many found the procedures painless and clearly explained, contributing to a positive user experience. Reviewers express high satisfaction with results and feel well-cared for, often recommending the company, highlighting the team's dedication, daily check-ins, and constant availability.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their exceptional support... See more

Service

People report positive experiences with service, often describing it as superb, exceptional, and 10/10 from... See more

Customer service

Customers had positive experiences with customer service, highlighting the exceptional support and care... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing it as fantastic, amazing, and... See more

Customer communications

Reviewers mention positive feedback about contact, highlighting great communication before and after... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service from start to finish. Every single query / question / concerns attended to immediately. As this experience can be quite daunting, John was amazing and reassuring at every point.... See more

Company replied

Rated 5 out of 5 stars

Having done mo the of research NOW Cosmetics stood out from the rest. Karl and kerry where extremely helpful, reassuring without putting pressure on me. Both were always at the end of the phone if... See more

Company replied

Rated 5 out of 5 stars

Exceptional Service & aftercare. Fantastic service from start to finish. Within 30 minutes of leaving my procedure I had a message from Kerry the NOW nurse checking in to ensure I was ok & that every... See more

Company replied

Rated 5 out of 5 stars

I had my hair transplant with Now Hair on the 29th of March in Harrow, and I’ve had a a really positive experience. Karl has been great throughout and made the whole process feel straightforward.... See more

Company replied


Company details

  1. #1 of 5 best companies in Hair transplantation clinic
  2. #1 of 46 best companies in Cosmetic Products Manufacturer
  3. #1 of 67 best companies in Cosmetics Industry
  4. #3 of 107 best companies in Hair product shop
  5. #1 of 12 best companies in Hair replacement service
  6. #1 of 14 best companies in Plastic surgery clinic

Written by the company

Now Hair offer Hair Transplants in London, and Hair Transplants in Manchester UK. Our GMC registered hair transplant doctors are UK trained and have successfully performed thousands of FUE hair transplants for men and women. We also offer transgender hair transplants. We use the very latest techniques including Sapphire FUE Hair Transplants, DHI Hair Transplants, and Platelet Rich Plasma Therapy (PRP). We also employ British trained nurses and give 5 star Award-Winning aftercare and support. We operate from fully accredited hospitals, CQC registered hair transplant clinics, and use the very best GMC registered surgeons in the UK - guaranteed! Now Hair Transplants are the best hair transplant clinic in the UK, and the UK's highest rated hair transplant clinic with a solid 5.0 star rating across all review platforms. We have performed many transgender hair transplants. Now Hair are entirely results driven and we put customer satisfaction above all else. If something isn't right, we do all we can to ensure a satisfactory outcome. The company directors are both English Yorkshiremen and our UK hair transplant surgeons are British. We pride ourselves on giving honest, straight-forward advice in a non-pushy way. This gives patients all the information needed to make an informed decision that's right for them. We do not employ any sales people, in fact we can't stand pushy sales talk and believe it has no place in a medical setting. We look forward to receiving your enquiry, and to guiding you through your hair transplant journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

790 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(790)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Don't waste time on other clinics. Outstanding

Almost 3 weeks in after having my hair transplant and what more can I say than brilliant all round!! For 5 years I've been trying to pluck up the courage to go ahead with a transplant and can honestly say I made the best decision to go with Now Hair! Karl looked after me at the start, he was so patient and understood my concerns!! I never felt pushed by him to go ahead, whereby all other clinics constantly hounded me and scared me off. I was assigned Kerry as my nurse to provide aftercare and she was more than brilliant!! She was on the phone day and night for any questions I may have. She always checked on my progress and supported me throughout the 2 week healing period...and even now I still contact her for advice and she's more than happy to help. On the day everything went smooth, the team looked after me well to the point where I felt so comfortable during the surgery I feel asleep!!! Dr Munir completely knew his stuff! He was professional and comforting to be around. Regarding the results I'm almost 3 weeks in and I'm so pleased so far!! I have hair growing fast in all the transplant areas and the donor areas have already healed well. To sum up..... Best value for money! Amazing surgeon and team, outstanding aftercare I'm so pleased I went through with it. Contact Karl and he will answer any questions you have, he's so approachable and most of all trust worthy. I will post a further review every 3 months regarding my results which I have every confidence will be just what I wanted. Thanks

7 May 2025
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Reply from Now Hair - by Now Cosmetic Surgery

What a brilliant review Ryan, thank you so much. Your results look superb so far and will only get better. Please send updates once in a while and keep in touch if you need anything at all.
Thanks again

Rated 5 out of 5 stars

Thinking of getting a hair transplant?

Getting a hair transplant was something I had on my mind for a number of years. After finally taking the plunge, I’m glad I took it with Now Hair.
I had the surgery 11 days ago. John from Now Hair has been super supportive from the start of the journey, to the present and continues to be there for me if I need him for anything as I continue my post op journey.

Anyone considering a hair transplant, I recommend using Now Hair.

1 May 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks so much for the fab feedback Jason, it’s been a pleasure.
Please keep in touch if you need any support or advice going forward.
Thanks again and

Rated 5 out of 5 stars

Great experience no pain at all and all…

Great experience no pain at all and all staff were great, and the post surgery care was amazing aswel with John checking up on me everyday and helping me with what to do.

15 April 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for the amazing 5* feedback. Super appreciate you taking time to do that.

Rated 5 out of 5 stars

If I could give more stars I would

If I could give more stars I would - If you’re considering getting a hair transplant like I was for a long time but anxious about it definitely get a consultation done, I was put in contact with John who has been fantastic, he put me right at ease and answered any questions I had leading up to the surgery which went way smoother than I expected. I am now 10 days post surgery and John still keeps in touch daily checking on my progress and answers any questions I have day or night you name it he is there to help which you just wouldn’t get in most places afterwards. Can’t recommend these guys enough!

29 April 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Amazing feedback Bradley, 5*s plus!
John’s there moving forward for any support. Keep him posted with your progress.

Rated 5 out of 5 stars

My experience

I am very happy to have gone with Now Hair.
After doing research into transplants there was only one company that stood out above the rest. Very good reviews all round made me take the plunge and I was contacted by John Davey who was very polite, funny, informative and supportive right from the beginning. I felt no pressure and after a few weeks of reflecting I decided to go ahead and reach out to John again.
From there in things moved quickly and within 3 weeks I had my hair transplant procedure carried out. I am now almost two weeks in scab free and have hair in places I haven’t for years! Crown and temples looking great. Appreciate the journey ahead will take several months however I am so far really happy with the results and am very happy to have gone ahead with the decision.
John and I am sure the rest of the team are similar are fantastic. I thoroughly recommend their company. John has been in touch with me every day since my hair transplant and are always available whatever the day / time to answer questions.
There isn’t any other company I personally have had the pleasure to deal with like them.
Now that’s the Surgey and the healing period is complete I am now free to go back to my normal day to day routine but will be keeping in touch with John and staying part of the social media group.

7 May 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for taking time to feedback about your positive experience with us Sean. We’re pleased John has made the exierience smooth. Keep him posted with your results as they progress and of course any support you need.

Rated 5 out of 5 stars

Superb

From the first phone call from John at Now Hair, I felt like he was invested in my journey and excited for me to go through this process. I think that anyone reading this review will be like I was a few months ago, doing a bit of research, feeling nervous, apprehensive, unsure etc. So pleased I just went for it, the experience I had with Now Hair and specifically John, was supportive, not at all pushy, giving me great advice leading up to the day of the surgery and then every morning after, keeping in contact with me and being available to answer questions at any point. If you're thinking about a hair transplant, then my advice would be just go for it, good luck and I'd definitely recommend going through Now Hair!

5 May 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Amazing feedback Daniel and so helpful for those contemplating their own hair transplant journey. We’re looking forward to seeing your progress.

Rated 5 out of 5 stars

Hair transplant

My experience was great with now hair , from the day I got there I felt so looked after , so pleased with the outcome of the treatment , after the treatment I was looked after so well , messages every day to check up on me and see how I was progressing , overall I would really recommend now hair ,

14 April 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Great feedback to receive. Many thanks for your amazing 5* review Jake. We greatly appreciate you taking the time to write about your experience with us.

Rated 5 out of 5 stars

Great communication throughout the…

Great communication throughout the entire process. John is always on hand to answer any questions and always checking in to see how things are! Had one slight hiccup that was completely nobody’s fault but it was quickly sorted and things were back on track in a matter of days. Surgery day ran seamless and the team talked me through the entire process and made me feel comfortable stage by stage. Would definitely recommend Now Hair to anyone! Looking forward to seeing the results over the coming months! Cheers guys 🙂

18 April 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Many thanks for your feedback Taylor. We’re pleased you had a positive experience. Keep John updated with your progress and any support you need moving forwards he’ll be there.

Rated 5 out of 5 stars

Highly recommend John

The advice and support from John before I even signed up for the transplant was excellent. I had a lot of questions and his knowledge and understanding was very reassuring. The aftercare from John was more than I was expecting and provided clarity and day by day support from an hour after getting home through the first few weeks....and beyond. I have recommended him to some friends, and I would highly recommend John to anyone considering a hair transplant especially if like me you had some concerns and fears holding you back.

28 April 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

We really appreciate the super review and kind words, thank you so much, it means a lot to us. I’m sure John will be delighted.
We’ll continue to support and are always on the end of the phone or WhatsApp if you need anything at all.
Thanks again.

Rated 5 out of 5 stars

John was absolutely brilliant the whole…

John was absolutely brilliant the whole way through the process, talked me through every step and was in touch everyday through my recovery process

27 April 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Really appreciate you taking the time to give great feedback Jack, thank you so much.
Please keep in touch with updates and if you need any support.

Rated 5 out of 5 stars

I now have hair

Waited over 12 months to leave review, my first surgery didn’t happen as I had a problem with my blood pressure, although I was gutted at the time was grateful as it highlighted an issue I needed to get sorted, 3 months later I had my surgery at Manchester, the team were great, Dr Munir is a top guy and great at his job. Aftercare went well with Kerry there at every step of the way to help, 13 months later I’m so happy with my transplant, I had no hairline whatsoever, had 3500 new grafts, people said I look 10 years younger, from initial consultation to months after surgery Scott has been great, I have no regrets and would recommend to anyone, since two of my colleagues have already had surgery and are just as pleased. My advice is don’t delay 😊

30 April 2024
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Hi Mark, thanks for taking time to write such a lovely review. You have been a pleasure to deal throughout the whole process and we look forward to seeing your results in the months to come!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Was contemplating having hair transplant for a while came across Now hair, i contacted Karl who went through everything with me and what to expect he was not pushy at all. The day went very well, both the medical team and surgeon are excellent in what they do.The after care provided by Kerry is outstanding and she really helps your recovery . I would recommend any one considering hair transplant to contact Now hair you will not be disappointed.

2 April 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks so much for the super feedback Mark, and for rating NowHair 5 stars.
You really have been a lovely patient throughout, and I’m certain you’ll get great results.

Rated 5 out of 5 stars

First consult - 100% confidence - safe hands

I had my first consult with Kerry, who is the most helpful, trained and practiced medical professional I’ve spoken to in this industry. Kerry took the time to answer all my questions and understand my situation. There was no push to whack down a deposit there and then to secure a booking and Kerry has diligently followed up with all the info she said she would in a well written and personalised way - no copy and paste factory job. Kerry was also really honest with me about the results I would achieve with just one surgery and gave me space and pause to think - even suggesting interim solutions. Taking the photos for the consult was a humbling experience - but Kerry dealt with this super well. Clearly a lot of empathy and a lot of love goes into this work.

12 April 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Thank you so much for your amazing feedback. It’s greatly appreciated. You certainly were in good hands with Kerry.

Rated 5 out of 5 stars

A Great Service

Had a great service from John at the Now Hair team. He helped arrange everything from start to finish and was always available to contact. Following the procedure, he kept in touch with me every day for the first couple of weeks to see how I was getting on and help with the aftercare process. I will definitely recommend them in future.

8 April 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Great to hear about the positive experience and support you’ve received Thomas. We can’t wait to see your results coming through. Let John know if you need anything moving forward.

Rated 5 out of 5 stars

Excellent customer care

Excellent communication throughout. John was on hand before and after to handle any queries, including at weekends. The procedure itself was also very professionally undertaken. Would highly recommend for anyone considering.

7 April 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Amazing feedback Andrew. Thanks for taking time to feedback. John will continue to be there to support you moving forwards.

Rated 5 out of 5 stars

I am a four limb amputee

I am a four limb amputee, Dr Band and his team were sympathetic and patient , understanding that I needed to change position regularly, John was amazing throughout the procedure, he is always on the end of the phone for both advice and support , highly recommended.

10 March 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

We really appreciate you taking time to feedback about your positive experience with us. John will continue to support you moving forward.

Rated 5 out of 5 stars

A fantastic experience from start to…

A fantastic experience from start to finish - John was exceptional in his communication throughout and the healing process was rapid due to the knowledge and expertise John had in recovery. An outstanding result and i couldn't recommend Now Hair enough.

20 March 2025
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Reply from Now Hair - by Now Cosmetic Surgery

It sounds like it’s gone amazingly well James. I’m sure your results will follow. That’s the exciting part. Thanks for taking time to feedback.

Rated 5 out of 5 stars

Great service…

Went in for my original hair transplant on the 10th Feb but unfortunately had high blood pressure due to being very nervous. Spoke to John (who was and still is amazing throughout) who told me to go to my doctor and get a letter explaining that it was due to being nervous. I did exactly that and was booked back in on the 10th March. The day itself was long and a bit uncomfortable but its all expected and once it’s done just follow Johns advice and you won’t go wrong. Would definitely recommend! Thanks again

20 March 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for sharing your experience Nick. We appreciate you taking the time to write a review. John will continue to guide and support you moving forwards.

Rated 5 out of 5 stars

I had my hair transplant 2 weeks ago in…

I had my hair transplant 2 weeks ago in Manchester with Dr Munir , it went exactly as expected. A busy day with means to an end .
Prior to the surgery speaking to Karl was great from the initial thinking about it phase UK v Turkey , there was no pushy sales at all ,( I got quotes from Turkey no price difference at all once flights were added)and back in my own bed the same day .I really wouldn’t have liked to have been flying and don’t know how you could actually follow the do,s and don’t of the most important first 3 days of recovery if your returning from abroad .On to Kerry who guided me through the healing phase having me scab free in 11days a wealth of knowledge and a pleasure to chat to and always there if needed.

5 March 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for the wonderful feedback and kind words. It’s lovely to receive such a positive review. We’re on the end of the phone/WhatsApp all hours if there’s any questions or queries.

Rated 5 out of 5 stars

From start to finish the team have been…

From start to finish the team have been amazing Always full of advise and communications with discount and information asking how it’s going.

I would be recommending him to all my mates and contracts as he was my point of contact with Great advise and always reachable.
No pushy sales technic. The clinic offered great service and after care. Why go abroad when you can be local and go home in your own bed to recover. I’d rather pay the extra than having to deal with airports.
People leave reviews but only soon after the op. I wanted to update the review for how it has worked for me a year later. Ok a year later and I’m so happy with the results. I don’t feel ashamed of the way my head look with the old big fore head front section missing. Now I have my old hair line back like when I was younger. I feel more confident and get more compliments from people who see me after so many years. People think I am younger than I am and I don’t regret doing it at all. The after care and routine I have to follow is nothing when it comes to my confidence. My friends can’t throw
Insults about my hair line with the saying let it go.
I highly recommend this company and two of my friends have also decided to use the same firm as they were happy with my results. I’m a fully satisfied customer who isn’t being paid to leave the review. I am leaving it so others can hear what a real suffer has to say.
Before and after

16 March 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Great to receive a super review a year after surgery. Thanks so very much Andy, your kind words mean a lot to us. Keep the recommendations coming, and keep in touch if you need any advice whatsoever.

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