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Rated 5 out of 5 stars

The Middlesbrough Team was fast! Massive thank you to Hamza, Hannah, Junaid, Lace. Handled my transaction and gave me weekly updates even if we was waiting for others. Their communication eased a lot... See more

Company replied

Rated 5 out of 5 stars

Recently, we purchased a property via auction and were recommended to use NPS Law for the conveyancing process. This recommendation turned out to be an excellent one. We were faced with a tight... See more

Rated 1 out of 5 stars

I purchased a house through an auction and hired them to do the conveyancing. All throughout, they delayed communication with seller, no backbone in handling legal enquiries that would protect me as t... See more

Company replied

Rated 3 out of 5 stars

I instructed Nicola Phillips to add my wife to the deeds of my house. Communication was poor throughout the process and continued after the departure of Nicola from NPS law. Would I recommend NPS la... See more

Company replied

Company details

  1. Legal Services

Written by the company

At the intersection of deep-rooted expertise and forward-thinking innovation, NPS Law emerges as a transformative force in property legal services. Founded by seasoned professionals with over 30 years of collective experience, we represent a deliberate departure from traditional legal practice. Our founding partners and solicitors bring a wealth of expertise cultivated through distinguished careers in leading regional law firms. This is not a startup built on theoretical promise, but a strategic reimagining of legal service delivery by professionals who intimately understand the industry’s intricate landscape. We reject the notion of law as a static, bureaucratic process. Instead, we view legal support as a dynamic, intelligent partnership.


Contact info

4.2

Great

TrustScore 4 out of 5

55 reviews

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Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

NPS Law Auction Purchase

Recently, we purchased a property via auction and were recommended to use NPS Law for the conveyancing process. This recommendation turned out to be an excellent one. We were faced with a tight deadline, having only twenty working days to complete the purchase, with the added complication of the Easter holiday falling within this period.

The challenging time frame did not pose any issues for NPS Law. From the outset, their team was completely dedicated to our case. Their communication was outstanding from day one, keeping us informed at every stage and ensuring we felt supported throughout the process.

Remarkably, within just thirteen days, we received the call letting us know that everything was complete and the sale had finalised. The solicitor handling our case, Aisha, was a pleasure to work with—highly professional and attentive from start to finish. We would not hesitate to return to Aisha and the NPS Law team for any future projects.
Thank you.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Just completed on a Purchase of an…

Just completed on a Purchase of an apartment last week! Impeccable service, communication, and hassle free transition. Highly Recommend Yusuf, who kept me informed even on weekends. 👊🏼

10 April 2026
Unprompted review
NPS Law logo

Reply from NPS Law

Hi Pabz, thank you for the excellent feedback.

Rated 5 out of 5 stars

Great work by the team at NPS Law

Great work by the team at NPS Law. They have completed 5 transactions for me in the past 6 months. I find them very responsive to requests for information and update. Highly recommend them.

1 April 2026
Unprompted review
NPS Law logo

Reply from NPS Law

Thank you for the great feedback Arif.

Rated 5 out of 5 stars

Amazing service!

I recently used NPS Law for the purchase of my property, and I couldn’t be more pleased with the service I received from start to finish.

From the very beginning, the team was professional, responsive, and incredibly efficient. Buying a property can often feel stressful and overwhelming, but NPS Law made the entire process smooth and straightforward. Communication was clear throughout, and I was always kept informed at every stage of the transaction.

A special mention goes to Junaid, Hannah, and Hamza, who were all outstanding. Junaid was extremely knowledgeable and proactive, ensuring everything progressed without unnecessary delays. Hannah was always approachable and quick to respond to any questions I had, no matter how small. Hamza also played a key role in keeping things on track and making sure all details were handled with care and precision.

What really stood out was their attention to detail and commitment to client care. They genuinely made me feel like a priority, which is something you don’t always get in this industry.

I would highly recommend NPS Law to anyone looking for a reliable, professional, and efficient conveyancing service. They made what could have been a stressful experience feel easy and well-managed from beginning to end.

8 April 2026
Unprompted review
NPS Law logo

Reply from NPS Law

Hi Mujtaba, thank you for the excellent review, we will make sure your feedback is passed on to the team.

Rated 5 out of 5 stars

The Middlesbrough Team was fast!

The Middlesbrough Team was fast! Massive thank you to Hamza, Hannah, Junaid, Lace. Handled my transaction and gave me weekly updates even if we was waiting for others. Their communication eased a lot of my anxiety on the matter

17 April 2026
Unprompted review
NPS Law logo

Reply from NPS Law

Thank you, Helen.

Rated 5 out of 5 stars

Excellent service from NPS!

Excellent service from NPS from start to finish. The sale of my house was handled efficiently with great communication throughout. Made the whole process simple and stress-free.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Would highly recommend NPS Law for your next home purchase. A special thanks to Yusuf who was highly professional, very approachable, with great communication and updates which made our journey a smooth one. Our estate agents also complimented Yusufs professionalism. Highly recommend!

21 April 2025
Unprompted review
Rated 3 out of 5 stars

Poor communication

I instructed Nicola Phillips to add my wife to the deeds of my house.
Communication was poor throughout the process and continued after the departure of Nicola from NPS law.
Would I recommend NPS law- no I wouldn't.

17 April 2026
Unprompted review
NPS Law logo

Reply from NPS Law

Thank you for bringing this matter to our attention. We acknowledge your concerns and we take such feedback seriously and would welcome the opportunity to address your concerns properly. Please contact our complaints department at complaints@nps-law.co.uk, and they will be in touch to discuss this matter further.

Rated 5 out of 5 stars

Fantastic service

Bought 2 properties and conveyancing done by NLS. Hannah, Junaid and Hamza handled both my properties. They have all been efficient and quick with queries etc.
Great service from all 3 of them

14 April 2026
Unprompted review
NPS Law logo

Reply from NPS Law

Thank you Asha

Rated 1 out of 5 stars

shameless and unethical

I purchased a house through an auction and hired them to do the conveyancing. All throughout, they delayed communication with seller, no backbone in handling legal enquiries that would protect me as their client and after I had paid fully they delayed completing the signing papers and the seller demanded extra fees. Due to their actions and lies in how they handled my case, I lost the house and a significant amount of money. Needless to say, I am taking them to court.

1 April 2026
Unprompted review
NPS Law logo

Reply from NPS Law

Thank you for taking the time to share your feedback. We understand how distressing it must be to experience difficulties during what should be an exciting time, and we sincerely regret that your property transaction did not proceed as planned.

We would like to respectfully clarify the sequence of events as we understand them. Our records indicate that on the day of completion, you made the decision to withdraw from the transaction. Subsequently, you then changed your mind again and wished to proceed; however, by that time, the completion window had unfortunately already passed. This resulted in additional charges from the seller that were beyond our control and outside the scope of what we could negotiate on your behalf.

We recognise there may be differing recollections of how events unfolded, and we believe that a detailed discussion would be beneficial in clearing up any confusion or miscommunication. Property transactions, particularly those involving auction purchases with strict deadlines, can be complex and time-sensitive, and we want to ensure you have a full understanding of the timeline and circumstances.

We would genuinely welcome the opportunity to discuss this matter with you directly and in detail. Please contact us at complaints@nps-law.co.uk, and we will arrange a time to speak with you comprehensively about your concerns.

We take all client feedback seriously and remain committed to resolving this matter appropriately.

Rated 5 out of 5 stars

Nefisa Thank You !!!

This is by far the best experience we ever had from any company. We were buying our first property and came across numerous people who just made us feel so uncomfortable. When I was given Nefisa’s contact details, she made me feel like I had someone on my side. She made the whole process so much easier. She answered every query and was there through every emotion. She was kind, very good listening and communicator. Honestly deserves a promotion. It was the best experience I have ever had. I recommend her and this company to anyone.

27 March 2026
Unprompted review
NPS Law logo

Reply from NPS Law

Thank you, Syed. We will ensure the feedback is provided to Nefisa

Rated 5 out of 5 stars

I’m writing this review following the…

I’m writing this review following the completion of my conveyancing, and I truly feel lucky to have had NPS Law supporting me through what can be a stressful process.
My solicitors, Mr. Yusaf Shah and Mr. Saqib Aqeel, were outstanding from start to finish. Their professionalism, expertise, and clear communication made the entire experience smooth and reassuring. They were always responsive, kept me fully informed at every stage, and gave me complete confidence that everything was progressing as it should.
I can’t thank them enough for their hard work and dedication. I would highly recommend them to anyone buying or selling a property and would not hesitate to use their services in future.

27 March 2026
Unprompted review
NPS Law logo

Reply from NPS Law

Thank you, Zahra. We will ensure your feedback is passed to Yousaf and Saqib

Rated 5 out of 5 stars

NPS Law...Shirley/Solihull office.

Finally approaching the end of my conveyancing process which has been a protracted one owing to complex leasehold issues. I have received a gold standard customer service from Safa Hussain and Shannon Toal in respect of my own property sale, especially when I have required reassurance and support throughout the process! I know they've really worked hard to achieve the result! Senior conveyancer Lindsay Gregory has been excellent throughout my property purchase, taking due care and attention in explaining the process of purchasing my property and helping me with the interpretation of all the rather confusing legal terminology! Without hesitation I recommend their service and professionalism.

19 February 2026
Unprompted review
NPS Law logo

Reply from NPS Law

Thank you, Tom. We will ensure your feedback is passed on to Lindsay, Safa and Shannon

Rated 5 out of 5 stars

Supportive experience throughout.

I couldn't fault the professional & supportive service provided by Margaret Dundas & Nicola both in terms of timescale & responsiveness. Queries were speedily & efficiently replied to by telephone & by e-mail & the on-line update facility provided a timely review of progress.

13 February 2026
Unprompted review
NPS Law logo

Reply from NPS Law

Thank you Geoff

Rated 1 out of 5 stars

They have constantly created new costs…

They have constantly created new costs from the original costs . Seriously don't use them, it feels like they offer a reasonable quote then spend the rest of their time working out ways to extract more money from you.
I have had two "contacts" already and they effectively did nothing for the first 5 weeks other than change my contact.

3 February 2026
Unprompted review
NPS Law logo

Reply from NPS Law

Hi Louise. I understand you've had a frustrating experience with the service and costs. We take your feedback seriously and would like the opportunity to address your concerns in more detail. Please contact us at complaints@nps-law.co.uk with full details of your concerns, and we'll investigate this matter properly.

Rated 5 out of 5 stars

Helen James ,,amazing

Where do I start.
Me and my partner recently bought a house and needed a solicitor.
We found Nps online and we were assigned Helen James.
I was nervous about all of the house buying situation with so much paperwork's and emails.
Helen was a god send.
She was patient and explained everything in such a way that it made us feel like everything was ok.
She is a true professional and very personable, thank you Helen you are a absolute gem in you're profession. We are truly happy in our new home

24 October 2025
Unprompted review
NPS Law logo

Reply from NPS Law

Thank you, Ben

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