Nudo Adopt Reviews 19

TrustScore 4 out of 5

4.1

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Company details

  1. Food producer

Written by the company

Nudo Adopt is a collaboration of Italian, family run artisanal groves which produce premium extra virgin olive oil made using authentic and sustainable methods. When you subscribe through Nudo Adopt you are helping these farmers share their produce around the world, as well as protecting their local communities and land from intensive and destructive modern farming.


Contact info

4.1

Great

TrustScore 4 out of 5

19 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Grazie!

It's hard to say a big-enough Grazie! to Nudo for planting in us the dream of Italy – and keeping it going through so many meals, over so many years. We got hooked at the start of their clever adoption program, when, as a gift from our daughter, we found ourselves "parents" (or was it "grandparents"?) of a young Leccino olive tree growing in Le Marche. Getting to "watch" its progress to our table through Nudo's online flow of information, updates, and recipes fast became exciting, fun, and educational – though the best part was always the first drop of its unctuous deliciousness as each handsome tin was opened! By now we've purchased several more Nudo products for ourselves and as gifts: other oils, panettone, almond logs, and various balsamic condiments. We've found the Nudo ordering system, customer service, and delivery to be reliable and prompt (even though it's often involved friends, family, or ourselves in three different countries). And all these years later, Nudo remains our go-to for specialty gift giving – and for us. Unique, easy, sublime!

15 January 2026
Unprompted review
Rated 5 out of 5 stars

We’ve been using Nudo Olive Oil since…

We’ve been using Nudo Olive Oil since 2015. Once we had our first taste of this delicious Olive Oil, we knew no other could compare in taste and quality.

We’ve also had friends who tried it, and couldn’t believe how good Nudo is. They in turn recommended it to others, who now are all happy Nudo lovers.

The service is excellent, and customer service is very pleasant going out of their way to help.

Thank you!

5 January 2026
Unprompted review
Nudo Adopt logo

Reply from Nudo Adopt

Hi Angela,
Thank you so much for your kind words and your continued support of Nudo, our farmers, and our mission. We are pleased to read you love the EVOO as much as we do! :) Grazie Millie

Rated 1 out of 5 stars

Your website is absolutely awful.

Your website is absolutely awful.
I can't get to the shop, i get caught in a continual loop of sign in.
When i do put a gift set in my basket, bearing in mind it only shows me a very limited selection, it then wont allow me to buy it because royal mail wont deliver it.
Whats going on ?
very frustrating.

4 December 2025
Unprompted review
Nudo Adopt logo

Reply from Nudo Adopt

Hi Mark,
I’m sorry to hear you’re having issues with our platform. We no longer offer our shop range in the UK, which is why you’re unable to place an order. One of our customer service team has already replied to your email to explain this, and I hope you’ve seen their message.
We apologise for any inconvenience this may have caused.
Nudo Adopt team.

Rated 5 out of 5 stars

Fabulous customer service

Fabulous customer service! Great quality and variety of products, and excellent prices. I have had a couple of occasions to engage Customer Service and they went above and beyond addressing the issues. They are a great company to work with and the only way I would ever buy EVOO. Long time customer!!

5 September 2025
Unprompted review
Nudo Adopt logo

Reply from Nudo Adopt

Thank you so much for your kind review, we truly appreciate your support! We hope you enjoy your delivery and look forward to sending you more soon. 🫒

Rated 5 out of 5 stars

Great customer service…

I’ve been a subscriber for years and have enjoyed the oils immensely. But it is the customer service where this company stands out. I recently received a delivery, and one of the bottles had a leak. I could tell that it wasn’t a transit damage but was a defect in the bottle itself. I emailed the company, and Georgie responded to me the next business day, acknowledging the issue and indicating that a replacement would be sent. Within 48 hours I had a tracking number for replacement oil. Thank you Nudo (and Georgie) for the quick response.

25 July 2025
Unprompted review
Nudo Adopt logo

Reply from Nudo Adopt

Grazie Mille! We hope you loved Alcamo and thank you so much for your kind review & ongoing support. 🫒❤️

Rated 5 out of 5 stars

The best EVOO

I received Nudo olive oil as a gift about 6 years ago, and have been ordering from Nudo Adopt ever since. Their products are excellent, and Georgie, in customer service, has gone above and beyond in answering any questions I have and in helping me place orders (when needed). The olive oil comes well-packed and I always receive it in a timely manner. I get all my EVOO from Nudo Adopt.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Lovely products and great customer service.

10 April 2025
Unprompted review
Nudo Adopt logo

Reply from Nudo Adopt

Thank you for the kind review — it means a lot to us! We hope you loved every drop.

Rated 4 out of 5 stars

The site won't let me leave 5 stars

The site won't let me leave 5 stars, but it was a 5 star experience. Had our order in 2 days , amazing quality olive oil ...

21 January 2025
Unprompted review
Nudo Adopt logo

Reply from Nudo Adopt

Thank you for the kind review — it means a lot to us! We hope you loved every drop.

Rated 5 out of 5 stars

Fresh and Delicious

I have been a long-time customer. The product is #1!!
I have ordered many gifts and they are well received. Everyone seems to have their favorite. The olive oil is always fresh and delicious.

10 May 2024
Rated 5 out of 5 stars

Mother’s Day gift success

I live in Germany and wanted to send my Mom your products for Mothers day in California USA. It was a seamless simple process. Thank you! She was very happy. As am I. Props to you guys. Thank you.

11 May 2024
Nudo Adopt logo

Reply from Nudo Adopt

Hi Yoshiko
Thank you for leaving a review! We're glad to hear about your positive gifting experience! 😊
- Nudo

Rated 5 out of 5 stars

FANTASTIC PRODUCT

Great product and great value!! Will never go back to buying olive oil from the store!!

15 May 2024
Nudo Adopt logo

Reply from Nudo Adopt

Hi John & Debbie, Thank you for taking the time to review our products and we are glad to hear you love them! - Nudo

Rated 5 out of 5 stars

Delicious olive oil and excellent…

Delicious olive oil and excellent customer service.

7 May 2024
Unprompted review
Nudo Adopt logo

Reply from Nudo Adopt

Hi Ted, Thank you for taking the time to review our products and we are glad to hear you had a great experience with our customer service team! - Nudo

Rated 1 out of 5 stars

Horrifically bad experience

Horrifically bad experience. Order took so long to get we thought they went out of business. All of our attempts to contact them were ignored. Eventually had American Express reverse the charge in dispute. That's when we finally heard from them. Still engaged in an argument with them. Will never do business with them again. Recommend you don't either as you will likely get caught out having paid, while never receiving your merchandise, with them ultimately likely to enter bankruptcy. Negative 10 stars.

26 April 2024
Unprompted review
Nudo Adopt logo

Reply from Nudo Adopt

Thank you for taking the time to share your feedback, Scott.

Upon reviewing this, I can see that we did receive an email relating to your order seeking guidance on the gift redemption process, to which we promptly responded and subsequently processed your order. Gift recipients need to redeem their order online to receive their delivery, and orders will not be dispatched until this has been completed.

Regrettably, we did not receive any further communication from you indicating any issues with the order until we were notified of a chargeback from your bank. It's important to note that once this process initiates, it typically takes several weeks to reach a resolution due to the established timeline of chargeback procedures. We encourage customers to reach out to us directly for assistance before taking this step.

Should you have any further questions or require assistance, please feel free to contact our customer support team. We are always here to help.

Nudo Adopt

Rated 1 out of 5 stars

I never received my order

I never received my order. Still waiting. They checked and said they thought it was lost in transit and would send new order with tracking information. I am still waiting.

16 March 2024
Nudo Adopt logo

Reply from Nudo Adopt

Hello Anita,
Thank you for your feedback, and I apologise for the experience you had. Our customer service representative will be reaching out to you via email today to resolve the issue.
Best regards,
Tamsyn

Rated 5 out of 5 stars

Olive oils

The package of olive oils was well secured and no damage to the cans. As always, the oils taste so good and fresh on our foods.

15 February 2024
Nudo Adopt logo

Reply from Nudo Adopt

Thank you for your review, we are glad to hear your delivery arrived safely and you're enjoying your oil from Nudo 🌱

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