nunababy.com Reviews 

Contacted to source a replacement cushion for Nuna Leaf. Advised that they no longer stock the cushion in the requested colour however Nuna ordered a different coloured cushion directly to us free of charge! Amazing customer service!

We have a Nuna Rebl 360 car seat and when our infant insert got ruined they sent us out a replacement. Their costumer service was incredible and so easy to deal with. I thoroughly recommend and would definitely buy more products from them.

We have a Nuna Triv travel system. Excellent product, and we received great service from Nuna UK when we lost some parts. Thoroughly recommended.

5* products & 5* customer service is what you will get from Nuna, I have had many different Nuna products including the Nuna Zaaz, Nuna Leaf and Nuna Sena Air all products have been amazing and they are made to last I will always return to Nuna as they have the most reliable baby products and service I have ever used. Thank you Pippa.

Excellent customer service, I emailed nuna asking about a replacement part for my leaf that I already have had for a while and they couldn’t have been more helpful if they tried. They resolved my query with no problems or questions asked. Nuna are one of my top favourite baby brands and I will continue to use their products for my second pregnancy. Quality products and quality staff. Thanks to Ella for all of her help.

I had contacted customer service about a problem I had with my Nuna leaf grow, they were extremely helpful and dealt with my query very smoothly.
A big Thank you to Sarah and Zoe who dealt with my query and resolved my problem so quickly.
Thank you once again!

Terrific customer service from Lisa at Nuna
Same day response on my query which was even followed up over the weekend which is extra helpful ! Tip top
Cheers

Excellent customer service everytime I’ve contacted Nuna.

Amazing customer service and lovely high quality products

Absolutely great service by Zoe via email. She was very quick to respond and her willingness to help is beyond anything. What a great company. Customer service is definitely 5*

Lost my post adopters (arra car seat) and couldn't find it anywhere for sale expect on eBay a used one for £59!+delivery so I rang customer service and they informed me that they don't sell parts however if they have they send it to me for free of charge and they did have one.! I was stressing about it for a few days that I managed to lose two sets of adapters in two weeks!- So happy and pleased with the service! Definitely made my day! I was researching what car seat we should upgrade once the arra is too small but now it definitely will be the nuna tres lx, not choosing different brand in case! Thanks again Nuna!

We discovered we've lost the car seat adaptors for our Nuna Mixx pushchair so I contacted Nuna customer services and they were very quick to respond and sent us new adaptors at no charge. Where else do you get customer service as good as that?!

On the arrival of our new baby we could not find where we had stored the raincovers to our newly purchased Nuna Mixx.
After contacting Nuna and receiving a quick reply from Caroline they have kindly sent out replacement covers as a good will gesture which is much appreciated
Excellent customer service.

Thank you to Caroline and Zoe for your excellent customer care. Very efficient and informative.

I required an infant infill for my nuna rebl car seat. I phoned nuna and spoke to Zoe. Four days later the item was delivered to my house. Exceptional service which, in my opinion, cannot be bettered.

I had lost one of my isofix guides and damaged the other for the Nuna Rebl Plus birth< car seat, I emailed Nuna on Monday had a reply Wednesday and confirmation of replacement parts order receieved Thursday. Excellent customer service well done Caroline

Great service! My car seat cover was accidentally ripped and they have kindly sent out a new car seat. Very quick and efficient. We absolutely love our travel system, it’s so easy to use and fold downs

I purchase the Nuna Demi grow stroller in 2020 at the start of the pandemic so I was never able to go to store and see how it worked or looked in person. Once I started to use it I started having trouble opening and closing the stroller typically when the wheels are turned inward. For a 900 dollar stroller this should not happen. I spoke with several people from Nuna baby customer service and a manager and they told me that this is how it is intended to work and that there is nothing wrong with the stroller. Despite sending pictures and videos and the stroller being under warranty I was dismissed and told this is how the stroller was designed. Terrible service and horrible resolution. Will never buy there products again.