This is probably the worst customer service I've ever experienced. I bought a reconditioned pushchair/pram from their website and within days of use the seat unit fell sharply backwards, shaking... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Having been reassured by NurseryValue.com's official affiliation with Petite Star, we ordered a Grade B Reworked buggy and expected to receive an average-to-good 2nd hand buggy. Indeed, as the price... See more
After selecting the Petite Star Charisma Twin Buggy, I discovered the only 2 left in the world(!) were with Nursery Value. I emailed to check stock and received a very polite reply confirming there... See more
With the arrival of our second child and his amazing growth rate - we had cause to dig out our trusty Petite Star Zia. Unfortunately we discovered we were missing the all important waist ha... See more
Company details
Information provided by various external sources
Home of Petite Star. Specialising in low cost, high quality Travel systems, High Chairs and Zia's.
Contact info
Unit 3, Hill Farm Industrial Estate, WD25 7SE, Watford
- info@nurseryvalue.com
- www.nurseryvalue.com
People also looked at
Everything they said it would be!!
Fantastic deal, Zia pushchair arrived (in good time) and it was more than I expected with it being !reworked! yeah it had a couple of surface scratches but these were only noticeable at close inspection... The pram is sturdy and is as good as new... I could have bought this pram at full cost and caused the scuffs within a week my self. Bargain!! Wish I had known about this website earlier.
Brilliant service
Great company, have dealt with them through amazon and through their own website and always was dispatched on time (both products arrived next day!) Great products. Would recommend them to anyone
High quality, value for money refurbished buggy that more than met our expectations.
Having been reassured by NurseryValue.com's official affiliation with Petite Star, we ordered a Grade B Reworked buggy and expected to receive an average-to-good 2nd hand buggy. Indeed, as the price was a third of the RRP, we would have been happy with that.
However, what we received was a first class refurbishment, with new wheels, new upholstery and a new footmuff. The ONLY signs of previous use are some minor scratches on the bottom of the metal frame. We are delighted, and have already mentioned the website to several friends.
Ok bot great but not bad
Thought it sounds great at first, pram arrived and logo faded, fantastic thought that was main issue until tried to push pram and wheel sticks at front so not really useable. Also comes with no raincover (reworked b) and I thought on websote it said it did!

Reply from NurseryValue.com
Total bargain!!
Great value for money fast delivery and communication
Brilliant product & fast delivery
Very happy with my purchase. Very fast delivery. Will definitely be shopping with you again when I need pushchair/accessories. Thank you
Very good product, very good service!
Product surpassed my expectations, it is amazing my little boy loves it!
Excellent products with brilliant service!
Bought a reworked A pram and footmuff, both came as new in original packaging!
Asked a question on their Facebook page prior to buying and was answered with a few hours!
Very helpful, brilliant products at amazing prices!
Will definitely be using again!
SHOCKING TERRIBLE SERVICE!!!
My Item arrived faulty and dangerous so I emailed them immediately only to get a reply with simply a return Address and a note saying I have to return at my own cost ... No apology or anything shocked that I have to pay to return a faulty item they sent me .. I have since send the item back and they have recieved it but I have heard nothing from them regarding a refund they now have my money and my item and I'm without a stroller .... I will never buy from them again!!!

Reply from NurseryValue.com
Great buggy
A great light buggy that makes pushing my 2 yr old much easier and will be great for my next baby due in a few months. Very speedy delivery and easy to put up and down.
i was very impressed with the value and speed of delivery
i ordered a buggy for my grandson from nursery value ,i had seen the same buggy on a few sites but nursery value beat all the others on price ,i bought it on monday and it was delivered on wednesday,brilliant . thank you.
I would recommend nurseryvalue to anyone
Ordered my grandsons baby walker and within 3 days to my surprise it came wasn't expecting to receive it that quick delighted with the product and would order again without a doubt
Fantastic Value and Service!
After selecting the Petite Star Charisma Twin Buggy, I discovered the only 2 left in the world(!) were with Nursery Value. I emailed to check stock and received a very polite reply confirming there were 2. After ordering, I selected basic postage at £3 but received the product in fantastic packaging within 36 hours!
We are absolutely thrilled with our twin travel system for less than £200! Great quality, stylish and brilliant value. All delivered with efficiency. Bravo!
shocking
ordered and paid for a item and a week later no item and no refund. they cant explain what happened so I would def not recommened ordering from nursery value. safer buying in a shop.

Reply from NurseryValue.com
not very good.
Been waiting since the 7th of november for my order payed for 1-2 days delivery, its now the 15th. Contacted one of your team with my order number and it sayed its been signed for. I haven't signed for anything and a cards not been left to say that its with someone. Very disappointed that there's no easier way to contact a member of the team than threw email or facebook.
great and quick service
The pushchair petite star zukoo is light and easy to everyday use. I can easy recomend the web side and the stroller to any one looking for good value for money.
Really pleased!
I bought a 'b graded' petite star, and was expecting a few marks on it which was fine. It was delivered by courier very quickly (within 2 days of ordering) and it looked new. I still can't find any fault with it! Really pleasant customer service , would recommend to anyone!
Absolutely Brilliant Excellent Service
I bought a product which was perfect and cheaper than anywhere else. The service I received was excellent with fast delivery as well thank you.
Great products from very helpful company.
Products I bought arrived very quickly and were totally as described. When a problem arose with availability of stock ordered the owners were extremely helpful and sorted with no problems. Will definitely be shopping with them again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
