This is probably the worst customer service I've ever experienced. I bought a reconditioned pushchair/pram from their website and within days of use the seat unit fell sharply backwards, shaking... See more
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See what reviewers are saying
Having been reassured by NurseryValue.com's official affiliation with Petite Star, we ordered a Grade B Reworked buggy and expected to receive an average-to-good 2nd hand buggy. Indeed, as the price... See more
After selecting the Petite Star Charisma Twin Buggy, I discovered the only 2 left in the world(!) were with Nursery Value. I emailed to check stock and received a very polite reply confirming there... See more
With the arrival of our second child and his amazing growth rate - we had cause to dig out our trusty Petite Star Zia. Unfortunately we discovered we were missing the all important waist ha... See more
Company details
Information provided by various external sources
Home of Petite Star. Specialising in low cost, high quality Travel systems, High Chairs and Zia's.
Contact info
Unit 3, Hill Farm Industrial Estate, WD25 7SE, Watford
- info@nurseryvalue.com
- www.nurseryvalue.com
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Brilliant! Great service, products and prices.
I bought a 'reworked B' Aruba pushchair for an amazing price.
Ordered on a Friday evening and was delivered first thing Tuesday morning.
Was thrilled to discover when it arrived, it came with footmuff, raincover and car seat!
Brilliant, highly recommend to anyone who will listen!
Good price, quick delivery
The prices are very affordable making this website accessible to those on a budget. Delivery is reasonable and fast. Would use again.
Thanks
Don't bother
I was using the instant messenger facility to speak to someone in relation to the part I needed which he confirmed was included within the particular was looking at. Satisfied I had the right parts I needed I made my purchase.when this come the part I needed wasn't included at all. Couldn't get tuft ugh on the phone so I messaged them through email over a week ago and no replay
Time wasters
Great quality rubbish service
My item got delivered to the wrong address by the courier. I had to chase the courier company up myself and they were not happy to speak to me as they said they should only deal with the sender of the item. I asked nursery value and was told I had to deal with the courier.
Item was dispatched quickly and of high quality but I would have liked abit more support from nursery value with my issues with the courier that they used
superb customer service
Really couldn't find any fault with the reworked buggy, such a bargain.
fantastic pram ! fantastic price. shame about the car seat was reworked but looks rather tatty on the handle.
For a reworked pram cannot fault it. Very minor markson wheels which wwiped off. Pleased with it. However the re worked car seat is a little tatty on the handle lots of scratches which dont wipe away. I guess thats the chance u take.material on it is fine.
fabulous bargains im very pleased with my purchase
I bought a great cosy toes at a excellent price highly recommend
Product delivered quickly, as described at a good price
The stroller and associated bits arrived well packaged when promised, price was good and ordering was easy.
NurseryValue Nursery Bargains
Extremly pleased with the whole service quick delivery and at bargain prices
thank you NurseryValue
Fast Delivery and Good Product
I am pleased with the service I received from nurseryvalue. The pushchair I ordered arrived within two days, and I am pleased with the quality.
Fast delivery
Great value. Much more competitive pricing compared to other online stores.
Very disappointed with overall experience
I was initially happy with the quick delivery of my order however unfortunately my order was faulty on arrival and thats when I started to encounter problems.
Customer service drastically need to improve their after care service when problems arise. Not once did I receive a reply to e-mails sent, no contact number to speak to someone on the phone , live chat online is a joke either it was offline or if they did appear as showing online then nobody actually spoke back to you! If it weren't for the facebook page I think I would still be trying to sort out my refund. Although I still did encounter some problems on their facebook page having to push for replies as to what was happening .
Use at your own risk and if lucky you will get a good deal and be happy with your purchase however I will not be using them again.
Fantabulous
A friend directed me to this site. I received a great item, I am very happy with my new pram, they provided a great service with super fast delivery and I would recommend buying from Nursery Value to anyone. Will buy from here again in the future.
Was not happy
It took 3 weeks to receive my full order. I ordered the Petite Star Zia x4 travel system, it arrived without the coverters allowing you to use the car seat in the pram/stroller. It then took a further 3 weeks for the part to be posted to me after numerous emails.
Great product and fast delivery
I was really impressed with the value for money, the pushchair and car seat are brilliant and arrived within a couple of days. My only gripe was that despite ordering the car seat and pushchair together the adaptors needed to use the pushchair with the car seat weren't included.
would DEFINATELY buy from this company again
I bought a re worked B pushchair and its immaculate! So pleased with it and the cost of it was amazing :)
quick delivery
I ordered a rain cover for an Njoy Bubble pushchair. It was delivered next day without my requesting it and at no extra cost.
Fantastic value
Received our reworked B petite star zia x in black and I am very happy with it. It looks brand new and I wouldn't have known the difference between a new one and a reworked.
Very quick delivery, very pleased.
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