Banner for Nushape

Nushape Reviews 1,023

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 301 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness, noting positive results such as reduced bloating, pain relief, improved skin appearance, and firmness. Many appreciate the quality of the products, highlighting their durability and ease of use, with some mentioning the convenience of portable options. The customer service is consistently described as exceptional, with people commending the team's helpfulness, responsiveness, and professional approach in resolving issues and providing guidance. However, some people were dissatisfied with product quality, reporting that certain items stopped working shortly after purchase or had manufacturing defects like wet glue covering lights. A few other people also felt that customer service was unprofessional or slow to respond to their concerns.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the effectiveness of the... See more

Quality

Users describe positive interactions with product quality. Many customers praise the effectiveness of the... See more

Customer service

Consumers find customer service to be overwhelmingly positive. Reviewers frequently highlight the kindness,... See more

User experience

Clients share positive opinions on user experience, consistently highlighting the ease of use and convenience... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Nushape products since 2022 and recently my Nushape wrap with red-light phototherapy stopped working. I’ve had it for about 4 years and used it consistently with great health benefits duri... See more

Company replied

Rated 5 out of 5 stars

I am completely impressed! I sent an email regarding the controller cord that went bad on my wrap after a couple years. I received a quick reply with ways to confirm what the exact issue was and then... See more

Company replied

Rated 5 out of 5 stars

I love NuShape products because they help me live my best life! NuShape's customer service is also top notch. I currently have the • Neurowrap Pulse • The Nushape Lipo Wrap • The Nushape Saun... See more

Company replied

Rated 5 out of 5 stars

When we sold our house and I couldn't take my 2-person infrared sauna with us, going without sauna therapy was not an option. So, I purchased the NuShape Sauna Wrap and insert. It has proven to be a p... See more

Company replied


Company details

  1. Health and beauty shop
  2. Health spa
  3. Self service health station
  4. Wellness Programme

Written by the company

Nushape is the leader in non-invasive wellness technology, proudly known as The Original Wearable Light Therapy brand. We specialize in high-quality, science-backed devices that bring professional-level treatments into the comfort of your home. Our signature product, the Lipo Wrap, has transformed the way individuals approach body contouring and self-care—delivering proven results using the power of red light. Harnessing clinically supported red light wavelengths, our wearable solutions are designed to support fat reduction, skin tightening, and overall cellular health. Unlike traditional bulky devices, the Lipo Wrap is lightweight, flexible, and designed to mold comfortably to your body—making it easy to incorporate into any lifestyle. Our mission is to empower people with accessible tools to feel confident and radiant in their skin. Whether you’re looking to reduce inches, improve skin tone, or enhance recovery, Nushape offers a seamless way to reach your goals without invasive procedures or downtime. With a commitment to quality, innovation, and customer satisfaction, Nushape continues to pioneer the future of wearable wellness. Trusted by thousands and endorsed by professionals, our products reflect a dedication to excellence and results that speak for themselves. Discover what The Original Wearable Light Therapy can do for you—only at Nushape.

Nushape Lipo Wrap – The Original Wearable Light Therapy

Written by the company

Real Results. Real People. Backed by Science.
We believe in treating every customer with respect, empathy, and timely service. From troubleshooting to personalized support, our team is here to guide you at every step of your wellness journey.

Shop with Confidence — 30-Day Money Back Guarantee

Not sure if it’s right for you? Try it risk-free.

Not sure if it’s right for you? Try it risk-free.
We stand behind the quality and effectiveness of every Nushape product, especially our signature Lipo Wrap. That’s why we offer a 30-Day Money Back Guarantee — so you can experience the benefits of The Original Wearable Light Therapy without the pressure. If you’re not satisfied for any reason within 30 days of delivery, simply return the item in its original condition and we’ll issue a full refund. No hassles. No hidden fees. Just honest support for your wellness journey. Because when it comes to your health and confidence, you deserve peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely LOVE the Lipo Wrap

Absolutely LOVE the Lipo Wrap! Excellent product and customer service excels!

20 August 2025
Nushape logo

Reply from Nushape

Hi Barbara,

We’re thrilled to hear that you absolutely love your Lipo Wrap! Thank you so much for your kind words about both the product and our customer service — it truly means a lot to our team.

We’re grateful to have you as part of the Nushape community and look forward to supporting you on your wellness journey.

Rated 5 out of 5 stars

I bought Nushape over 2 1/2 years ago…

I bought Nushape over 2 1/2 years ago and can't say enough about it. I sought out red light therapy for a rare condition that I have - external iliac endofibrosis. My primary symptoms are during excercise my iliac artey (which feeds the femoral artery) initially constricts instead of dialating leading to cramping and heaviness during excercise and residual pain throughout the day and evening. I purchased the Nushape in hopes of improving my residual pain and for post-op treatment when I will need to have an operative repair.
I use the red light most nights to alleviate the pain and cramping and help with sleep. It has been invaluable in helping with exercise recovery, sleep and avoiding pharmaceuticals for pain management.
I chose Nushape primarily because it is flexible, lightweight, easy to travel with and easy to use when in bed.

9 September 2025
Unprompted review
Nushape logo

Reply from Nushape

Hi Gina,

Thank you so much for sharing your incredible story and for trusting Nushape in your wellness journey over the past 2 ½ years. We’re deeply moved to hear how you’ve incorporated red light therapy into managing such a rare condition, and that it has been invaluable for pain relief, sleep, and recovery.

Your words highlight exactly why we’re so passionate about what we do — creating flexible, easy-to-use tools that can make a real difference in people’s daily lives. We’re honored to know Nushape has supported you in avoiding pharmaceuticals and improving your quality of life.

We wish you continued strength and relief, and please know we’ll always be here to support you.

Rated 5 out of 5 stars

Great product and customer service

I have had my wrap for over 3 years and it works so well! It recently stopped working and the customer service team has been greatly helpful in having me send pictures and determine the problem. They are so kind to send me a replacement

8 September 2025
Unprompted review
Nushape logo

Reply from Nushape

Hi PT,

Thank you so much for sharing your experience and for being a loyal Nushape customer for over three years — we’re truly honored to be part of your wellness journey. We’re delighted to hear the wrap has served you so well, and equally glad that our customer care team could step in quickly when you needed support.

Your feedback means the world to us, and we’ll continue striving to deliver both high-quality products and compassionate service. Wishing you many more years of great results with your new wrap!

Rated 5 out of 5 stars

I love my Nushape Belt!!

I bought my Nushape awhile back and I love it!! I use it everyday. Not only does it help with weight loss, I have also found it helpful with lymphatic drainage after surgery and minor muscle pain relief. The customer service dept has been great and always responsive and helpful. I would recommend.

7 August 2025
Unprompted review
Nushape logo

Reply from Nushape

Hi KJ,

Thank you so much for your wonderful review and for sharing the many ways you’ve been using your Nushape Belt! We’re thrilled to hear it’s supporting your weight goals, recovery, and even providing relief from muscle soreness.

It’s also fantastic to know our customer care team has been helpful along the way — your kind words mean a lot to us. We truly appreciate your recommendation and look forward to continuing to support your wellness journey.

Rated 5 out of 5 stars

This is the real deal!

This is the real deal!! I used the Lipo belt the day it arrived, it’s amazing. After a few uses I can already seen improvement in my skin and waist circumference. Be sure to hydrate!!

17 August 2025
Nushape logo

Reply from Nushape

Hi Rhonda,
Thank you for the wonderful review—music to our mitochondria. We’re thrilled the Lipo Wrap is already helping your skin and waistline, and your hydration reminder is spot on. To keep results trending in the right direction: use it 20–30 minutes per area, 4–5 days a week; wear it snug on bare skin; sip water before and after; add light movement post-session; and measure at the same time each week for accurate comparisons. If you’d like a personalized protocol, share your routine and goals and we’ll tailor one for you.

Rated 5 out of 5 stars

I absolutely love my Nushape Red Light…

I absolutely love my Nushape Red Light Belt! The quality is outstanding, and it’s so easy to use at home or on the go. I’ve noticed visible improvements in my overall wellness, including better skin tone, reduced bloating, and a boost in my energy levels. The belt feels comfortable to wear and fits securely, making it effortless to add to my daily routine. What I really appreciate is that it delivers spa-level red light therapy results without the hassle of appointments. This has been such a game-changer for my self-care and body goals—I highly recommend it to anyone looking for a convenient and effective way to get the benefits of red light therapy!

6 September 2025
Unprompted review
Nushape logo

Reply from Nushape

Hi Nat, thank you for the thoughtful review—music to our mitochondria. We’re thrilled the Red Light Belt is delivering spa-level results at home and on the go, and that you’re seeing wins in skin tone, bloating, and energy. To keep the momentum: aim for 20–30 minutes per area, 4–5 days a week; keep the LEDs flush on clean, bare skin; hydrate before and after; add a little light movement post-session; and track progress weekly at the same time. If you’d like, share your routine and goals and we’ll tailor a simple protocol to maximize your results. We appreciate your recommendation and we’re here whenever you need us.

Rated 5 out of 5 stars

Customer service

Love my nushape belt. Its helps with shaping , weight loss & relieving my lower back pain. Lots of benefits. I went to use it the other day & the lights weren't working even though I had power to it. Upon inspecting i found a loose wire. I contacted customer service & within less than 24 hrs I had a response. I have sent pictures/video but unfortunately the part I need isn't offered as a replacement part. (Out of warranty)They have offered a nice discount. I'm not sure what I'm going to do at this time. Even though I'm having this issue I would still recommend this company & their products. Customer service is top notch, 5 stars 🌟.

3 September 2025
Unprompted review
Nushape logo

Reply from Nushape

Hi Regina, thank you for the thoughtful review and for recommending us even while sorting through an issue—that means a lot. I’m sorry about the loose wire and the lights cutting out. For safety, please pause use if you see any exposed wiring or flicker with cord movement. Since the specific part isn’t replaceable out of warranty, we’re glad we could extend a loyalty discount; we can also review your photos again to make sure you’re getting the most cost-effective fix (adapter vs. full wrap replacement) and confirm the best next step. We appreciate you and we’re here to get you back to comfortable, consistent sessions.

Rated 5 out of 5 stars

Great Customer Service

Recently I reached out to customer service due to only ½ of my belt was lighting up. Customer Service tried to fix the issue but was not able and my warranty had expired. Even though my warranty had expired they were willing to replace my belt. This is a company that stands behind customer service. I am so glad to be receiving a new belt as it has helped me lose inches around my waist, something that I have struggled with for a long time. I also have been using red-light therapy for my psoriasis and have seen great improvement in my skin. Thank you Nushape for your prompt response to get me a new wrap belt and back to healing once again.
Thank you Nushape for your loyalty to your longtime customers.

4 September 2025
Unprompted review
Nushape logo

Reply from Nushape

Hi Deirdre, thank you for sharing your experience and for sticking with us through the hiccup—I'm sorry again that half of the belt was lighting up, and I’m glad we could make it right with a replacement even outside the warranty. It’s great to hear you’ve seen inch loss and skin improvements; to keep results trending, use the belt 20–30 minutes per area, 4–5 days a week, keep the LEDs snug on clean, bare skin, and hydrate before and after. When your new belt arrives, reply if you’d like a quick, personalized protocol—we’re here to help you get back to comfortable, consistent sessions.

Rated 5 out of 5 stars

Great products I know I will benefit…

Great products I know I will benefit from. Customer service is wonderful- great follow up.

13 August 2025
Nushape logo

Reply from Nushape

Hi Michelle,

Thank you so much for your 5-star review! We’re delighted to hear that you’re enjoying your Nushape products and that our customer service team has been able to provide the follow-up and support you deserve.

Your confidence in both our products and our service means the world to us. We look forward to being part of your wellness journey and are always here if you need us.

Rated 5 out of 5 stars

I love my Lipo Wrap belt from Nushape

I love my Lipo Wrap belt from Nushape. I use it a couple times a week and it really makes a difference on toning and tightening my mid section. I definitely notice a difference when I use it and its part of my health maintenance routine. Their customer service also excels expectations and they are quick to respond. Definitely recommend products from Nushape!

31 August 2025
Unprompted review
Nushape logo

Reply from Nushape

Hi Casey,

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that your Lipo Wrap has become such an effective part of your health maintenance routine and that you’re noticing real results in toning and tightening.

It also means a lot to know that our customer service team has been able to support you quickly and meet your expectations — we truly value your trust.

We’re grateful to have you as part of the Nushape community and appreciate your recommendation.

Rated 5 out of 5 stars

Highly Recommend

Reached out to customer service due to lipo belt not lighting 1/2 of belt & and they quickly responded. After a few attempts to resolve the issue with not success they are willing to replace the belt, EVEN though the warranty has expired! The belt is helpful with back discomfort in addition to melting away unwanted inches. This company does not disappoint, they stand behind their product and are willing to work with their customers. Thank you Nushape for kindness and loyalty, especially to your longtime customers.

28 August 2025
Unprompted review
Nushape logo

Reply from Nushape

Thank you so much for your 5-star review and for sharing your experience with us y crusetobeyahoo. We’re truly glad to hear that our team was able to assist you quickly and find the right solution, even beyond your warranty period. At Nushape, we believe in standing behind our products and supporting our customers every step of the way — your kind words mean the world to us.

It’s wonderful to know that your Lipo Belt has been helpful not only for contouring but also for easing back discomfort. Your trust and loyalty inspire us to continue delivering both effective products and caring service.

We’re grateful to have you as part of the Nushape community!

Rated 5 out of 5 stars

I love my Nushape

I love my Nushape. It really does help with inflammation, and I believe it also aids in weight loss. You do still have to eat healthy and exercise, but it helps. The only issue is that half of the red light board went out after about a year and a half. They are replacing it because I am writing this review. I do recommend this product.

29 August 2025
Unprompted review
Nushape logo

Reply from Nushape

Hi Lissa,

Thank you so much for sharing your experience! We’re delighted to hear that your Nushape has been making a real difference with inflammation and supporting your wellness journey alongside healthy habits. We also appreciate your honesty about the light board issue — and we’re glad our team could step in to take care of that for you.

Your recommendation means a lot, and we’re grateful to have you as part of the Nushape community.

Rated 5 out of 5 stars

Products & service excellent

Hi. I want to say customer service is great. I’ve been a customer for at least 5 years & ordered several items which I think are excellent quality. Got in touch regarding lipo belt not lighting 1/2 of belt & asked what could be problem (it’s out of warranty) they responded quickly & are helping me replace it. Talk about great service. I need the belt for dual reasons. 1 being for pain in the lumbar & cervical it helps me deal with while seeing doctors. Besides using for it’s purpose for losing inches. Don’t hesitate if on the edge about ordering. You won’t be disappointed. Thankyou Nushape for your kindness & great service.
Denise

27 August 2025
Unprompted review
Nushape logo

Reply from Nushape

Hi Denise,

Thank you so much for sharing your experience and for being such a loyal customer over the years. We’re delighted to hear that our products have been a helpful part of your wellness journey — both for pain relief and for body contouring support. It means a lot to know that our customer service team could step in quickly and assist you with your belt, even beyond the warranty period.

Your kind words and trust truly inspire us, and we’re so grateful for your continued support. Wishing you comfort, wellness, and many more positive results with your Nushape devices.

Rated 5 out of 5 stars

I LOVE my red belt and have recommended…

I LOVE my red belt and have recommended this to many friends and family! I have chronic knee issues and my husband has serious back issues. We both use the red light regularly for pain relief. It is easy to use and the convenience packaging pouch makes it easy to safely store. It is worth every cent!!

28 August 2025
Unprompted review
Nushape logo

Reply from Nushape

Hi Tiffany,

We’re so happy to hear how much you and your husband are benefiting from your Nushape belt! It’s wonderful to know it’s making a real difference for your knee and back pain, and that the convenience of the storage pouch adds to the experience. Thank you for sharing your story and for recommending us to your friends and family — your support means the world to us.

Wishing you both continued relief and wellness!

Rated 5 out of 5 stars

Best wrap for fat loss!

I have tried other red light wraps over the years and none of them compare to the results provided by the NuShape Lipo wrap. When used consistently, along with drinking plenty of water, I lost on average of 1 lb per day…that’s 7 lbs per week…30 lbs per month!! My energy levels were back to what they were in my 20’s and my skin glows. My body is healing itself at a cellular level that would not be possible without NuShape. 5 out of 5…highly recommended. 🤩

1 August 2025
Unprompted review
Nushape logo

Reply from Nushape

Hi Celena,

What an incredible milestone — congratulations on your results! We’re so happy to hear that the Nushape Wrap has helped you feel confident again and even fit back into your wedding dress. That’s such a special moment.

It’s wonderful that you’ve made the wrap part of your daily routine and that it’s been easy to use while relaxing at home. We’re honored to be part of your journey and grateful that you’ve shared your experience with friends and family.

Thank you for your kind words and for trusting Nushape to support your goals — we can’t wait to see what you achieve next!

Rated 5 out of 5 stars

I love my nushape wrap

I love my nushape wrap. I wear it every morning and every evening for 20 mins at a time for 3 weeks now and I have lost 8lbs and 2 inches off my waist. Thanks to Nushape I was able to fit into my wedding from 6 years ago! I love how easy it is to use at home watching Netflix, Reading a book or taking a Power Nap. The time is great not having to watch the clock all the time. I recommend this to all my friends and family. The Nushape wrap will change your life. I’m finally confident in the way my stomach looks again. Thank you Nushape for helping me achieve my goals this year.

27 August 2025
Unprompted review
Nushape logo

Reply from Nushape

Hi Celena,

What an incredible milestone — congratulations on your results! We’re so happy to hear that the Nushape Wrap has helped you feel confident again and even fit back into your wedding dress. That’s such a special moment.

It’s wonderful that you’ve made the wrap part of your daily routine and that it’s been easy to use while relaxing at home. We’re honored to be part of your journey and grateful that you’ve shared your experience with friends and family.

Thank you for your kind words and for trusting Nushape to support your goals — we can’t wait to see what you achieve next!

Rated 5 out of 5 stars

Worth the splurge!

I’m so happy I splurged on the Lipo wrap! I have previously done expensive red light treatments at my medi-spa, and it is so much more convenient to have an at home option. I’ve lost inches on my waist, and my inflammation has been eliminated. It is a relaxing part of my daily routine and is a huge asset to my health goals.

27 August 2025
Unprompted review
Nushape logo

Reply from Nushape

Hi Maureen,

Thank you so much for your wonderful review! We’re thrilled to hear that your Lipo Wrap has become such a valuable part of your daily routine and that you’re seeing both inch loss and reduced inflammation. It’s exactly why we designed Nushape — to make powerful wellness treatments more convenient and accessible right from home.

We’re so glad to be part of your health journey and truly appreciate you sharing your experience.

Rated 5 out of 5 stars

Great customer service in Nushape

I recently purchased the Lipo wrap, this is the first time I purchase from Nushape and so far I can say they have great customer service. My lipo wrap came without the adapter and controller and I didn’t notice it until weeks later when I was about to try it for the first time, I contacted them by email and the response was fast and efficient. They are sending me the missing adapter and controller after verified that it was not added to my order. With that being said I’m even more excited to try my lipo wrap.

25 August 2025
Unprompted review
Nushape logo

Reply from Nushape

Hi Norma,

Thank you so much for your thoughtful 5-star review! We’re delighted to hear that our team was able to quickly resolve the issue and get the missing parts shipped out to you. We always want to ensure our customers feel supported, even if something slips through the cracks.

We’re so excited for you to start using your Lipo Wrap and experience the benefits firsthand. If you ever have any questions or need guidance along the way, our support team is just an email away.

Wishing you the best on your wellness journey!

Rated 5 out of 5 stars

AMAZING!!!!!!

AMAZING!!!!!!
I have had a NuShape lipo belt for 4 years now and I swear by this product. I am a professional figure skater and have taken some really bad falls on the ice and not kidding you literally over night my pains went from 100% to 20% and I was back on the very next day
The company has been nothing but amazing as well and stands by their products. Best customer service ever!!!!
Thank you so much for backing your products and saving me from pain ⛸️❤️‍🩹

25 August 2025
Unprompted review
Nushape logo

Reply from Nushape

Hi Chanel,

Wow — what an amazing story! Thank you so much for sharing your experience. We’re honored that your Nushape Lipo Belt has been such a game-changer for your recovery and pain relief, especially given the demands of professional skating. Hearing that it helped you bounce back overnight is exactly why we do what we do.

We’re also so grateful for your kind words about our team — standing by our products and supporting our customers will always be at the heart of Nushape.

Wishing you continued strength, smooth skating, and lots of pain-free days ahead!

Rated 5 out of 5 stars

I'm very happy with the Nushape belt

I'm very happy with the Nushape belt! After having two kids, the skin around my midsection was quite loose anf jiggly, since I started using the belt around my tummy, my skin feels much tighter and firmer. I've also noticed that the appearance of my stretch marks has gradually faded. I had an epidural during childbirth, which left me with persistent lower back pain. Using the NuShape belt has helped relieve that pain significantly. I use the belt every day for a 20min session, and it's become an essential part of my routine. Not only has it helped with pain relief, but my skin texture has also improved. It's convenient to use at home, and I absolutely love it!

25 August 2025
Unprompted review
Nushape logo

Reply from Nushape

Hi Vaishali,

Thank you so much for sharing your journey with us! We’re thrilled to hear how your Nushape Lipo Belt has become such an essential part of your daily routine. Knowing it’s helped tighten skin, soften the look of stretch marks, and even ease lower back pain makes us so happy — that’s exactly what we strive for.

We truly appreciate your trust in Nushape and love that it’s supporting both your recovery and self-care. Here’s to many more restorative and uplifting sessions!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look