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Nushape Reviews 1,023

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 301 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness, noting positive results such as reduced bloating, pain relief, improved skin appearance, and firmness. Many appreciate the quality of the products, highlighting their durability and ease of use, with some mentioning the convenience of portable options. The customer service is consistently described as exceptional, with people commending the team's helpfulness, responsiveness, and professional approach in resolving issues and providing guidance. However, some people were dissatisfied with product quality, reporting that certain items stopped working shortly after purchase or had manufacturing defects like wet glue covering lights. A few other people also felt that customer service was unprofessional or slow to respond to their concerns.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the effectiveness of the... See more

Quality

Users describe positive interactions with product quality. Many customers praise the effectiveness of the... See more

Customer service

Consumers find customer service to be overwhelmingly positive. Reviewers frequently highlight the kindness,... See more

User experience

Clients share positive opinions on user experience, consistently highlighting the ease of use and convenience... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Nushape products since 2022 and recently my Nushape wrap with red-light phototherapy stopped working. I’ve had it for about 4 years and used it consistently with great health benefits duri... See more

Company replied

Rated 5 out of 5 stars

I am completely impressed! I sent an email regarding the controller cord that went bad on my wrap after a couple years. I received a quick reply with ways to confirm what the exact issue was and then... See more

Company replied

Rated 5 out of 5 stars

I love NuShape products because they help me live my best life! NuShape's customer service is also top notch. I currently have the • Neurowrap Pulse • The Nushape Lipo Wrap • The Nushape Saun... See more

Company replied

Rated 5 out of 5 stars

When we sold our house and I couldn't take my 2-person infrared sauna with us, going without sauna therapy was not an option. So, I purchased the NuShape Sauna Wrap and insert. It has proven to be a p... See more

Company replied


Company details

  1. Health and beauty shop
  2. Health spa
  3. Self service health station
  4. Wellness Programme

Written by the company

Nushape is the leader in non-invasive wellness technology, proudly known as The Original Wearable Light Therapy brand. We specialize in high-quality, science-backed devices that bring professional-level treatments into the comfort of your home. Our signature product, the Lipo Wrap, has transformed the way individuals approach body contouring and self-care—delivering proven results using the power of red light. Harnessing clinically supported red light wavelengths, our wearable solutions are designed to support fat reduction, skin tightening, and overall cellular health. Unlike traditional bulky devices, the Lipo Wrap is lightweight, flexible, and designed to mold comfortably to your body—making it easy to incorporate into any lifestyle. Our mission is to empower people with accessible tools to feel confident and radiant in their skin. Whether you’re looking to reduce inches, improve skin tone, or enhance recovery, Nushape offers a seamless way to reach your goals without invasive procedures or downtime. With a commitment to quality, innovation, and customer satisfaction, Nushape continues to pioneer the future of wearable wellness. Trusted by thousands and endorsed by professionals, our products reflect a dedication to excellence and results that speak for themselves. Discover what The Original Wearable Light Therapy can do for you—only at Nushape.

Nushape Lipo Wrap – The Original Wearable Light Therapy

Written by the company

Real Results. Real People. Backed by Science.
We believe in treating every customer with respect, empathy, and timely service. From troubleshooting to personalized support, our team is here to guide you at every step of your wellness journey.

Shop with Confidence — 30-Day Money Back Guarantee

Not sure if it’s right for you? Try it risk-free.

Not sure if it’s right for you? Try it risk-free.
We stand behind the quality and effectiveness of every Nushape product, especially our signature Lipo Wrap. That’s why we offer a 30-Day Money Back Guarantee — so you can experience the benefits of The Original Wearable Light Therapy without the pressure. If you’re not satisfied for any reason within 30 days of delivery, simply return the item in its original condition and we’ll issue a full refund. No hassles. No hidden fees. Just honest support for your wellness journey. Because when it comes to your health and confidence, you deserve peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Effective, Easy to Use, love it!

I originally purchased my Lipowrap in December of 2022. I have used it consistently inconsistentlybever since then. Throughout these 3 years, I've noticed two incredible benefits: I've lost inches on both my stomach and thighs (I do one session each wrappes around one leg at a time) when used regularly and I've also experienced significant reduction in pain in my lower back where I had a herniated disc between L4 and L5.

I have the separate power bank so that it's easy to use while getting other things done. I've worn it in my classroom while I am getting work done on my prep period, I've worn it to cook, do chores around the house. It's easy and effective. I've recommended it to many people and they also have been pleased with their results.

In addition, their customer service is outstanding! Love my wrap, thank you, NuShape!

19 February 2026
Unprompted review
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Reply from Nushape

Hi Jd Carnes,

Thank you so much for this incredible 5-star review! We absolutely love hearing how your LipoWrap has become such a versatile part of your life over the last three years—from the classroom to the kitchen!

It is wonderful to hear that you’ve seen great results with inch loss on your stomach and thighs, but we are especially touched to know it has provided relief for your herniated disc. Helping our customers manage pain and feel their best is exactly why we do what we do.

We also love that you’re a "power user" of the portable battery pack! It’s the best way to stay consistent even when life gets busy. Thank you for recommending us to your friends and colleagues—there is no higher compliment than that.

Welcome to the long-term Nushape family, and thank you for being an inspiration to our community!

Rated 5 out of 5 stars

I have used lipo belt consistently and…

I have used lipo belt consistently and have good results. The company is helpful and easy to deal with

19 February 2026
Unprompted review
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Reply from Nushape

Hi Joe,

Thank you so much for the 5-star review! We are thrilled to hear that you've been using the Lipo Wrap consistently and—most importantly—that you're seeing the results you were looking for.

Consistency is the secret ingredient to success with red light therapy, so kudos to you for sticking with your routine! It’s also great to know that you've had a positive experience with our team. We’re always here to help.

Keep up the great work, and thank you for being a part of the Nushape community!

Rated 5 out of 5 stars

This company is amazing! Lipo belt works!!

This company is amazing. The customer service, the product quality, and most important that the products work as described. The Lipo belt has helped me trim so many inches off my waist. Nothing else’s helped me and I’m in the best shape of my life. I can’t be more grateful to have the waistline I’ve always wanted. And without costly or dangerous drugs. I can attest that it works!!!

19 February 2026
Unprompted review
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Reply from Nushape

Hi Christine,

Thank you so much for such a glowing and heartfelt review! We are absolutely thrilled to hear about the incredible results you’ve achieved with the Lipo Wrap. Knowing that we’ve helped you reach the waistline you’ve always wanted—without the need for costly or dangerous alternatives—is exactly why we do what we do.

It’s been a pleasure assisting you, and we are so grateful for your trust and your kind words about our customer service. We’re honored to have you as a lifelong member of the Nushape community!

Wishing you continued health, confidence, and success on your wellness journey.

Rated 5 out of 5 stars

Nushape for the win!

Once again Nushape for the win with customer service! I am a long time customer of theirs and have to say that it is so reassuring and beautiful that they take care of you for years after you buy their products! My friend bought two after me and has said the same. Investing in something like this can be nerve wracking but the benefits of it are awesome and the security they provide with supporting your purchase if any issues (I have had to replace minor parts) is truly outstanding. Thank you Nushape!

16 February 2026
Unprompted review
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Reply from Nushape

Erika,

Thank you so much for the glowing 5-star review! We are incredibly touched to hear that you’ve been a loyal member of the Nushape family for so long.

Providing that "outstanding" support and security is exactly what we strive for—we know that investing in your health is a big step, and we want to ensure you feel supported every year along the way. It’s also wonderful to hear that your friends have joined the journey and are having a great experience as well!

We’re so happy we could help with those minor parts to keep your treatments going. Thank you for your continued trust and for being such a fantastic advocate for Nushape!

Rated 5 out of 5 stars

You will not regret purchasing this…!!

You will not regret purchasing this lipo belt!! I made this purchase on an impulse and now use it regularly!! I felt the difference in my body after a short amount of time! My husband saw my results and immediately started using it as well. He loves it for his "love handles". I like the battery pack for the mobility it allows while folding laundry and during other chores. I think it even helps with my lower back pain...the warmth seems to sooth it! I highly recommend this product!!

20 February 2025
Unprompted review
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Reply from Nushape

Hi Carol,

Thank you so much for such a wonderful review! We are absolutely thrilled to hear that your "impulse buy" turned into a staple in your daily routine.

It is amazing to hear that both you and your husband are seeing such great results—it sounds like the battle for the LipoWrap has officially begun in your household! We also love that you’re taking advantage of the battery pack; there’s nothing quite like getting your wellness session in while staying productive around the house.

Thank you for being part of the Nushape family and for recommending us to others!

Rated 5 out of 5 stars

I've been using my Nushape wrap for two…

I've been using my Nushape wrap for two years now & I am so impressed! One of my favorite things is using it on the go with my battery pack, which has been a great addition to my gym workouts. Battery stays charged for multiple uses. Most importantly, I saw results quickly after introducing this to my routine!

Customer support is top notch, would recommend to anyone!

12 February 2026
Unprompted review
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Reply from Nushape

Thank you so much for the glowing review! We are thrilled to hear that you’ve been loving your Nushape wrap for two years now—that is exactly the kind of long-term success we love to see.

It’s great to hear the battery pack is a game-changer for your gym sessions! Combining red light therapy with your active routine is a fantastic way to maximize those results, and we're so glad you're seeing them so quickly.

Thank you for your kind words about our support team and for being such a wonderful part of the Nushape community!

Rated 5 out of 5 stars

I love my wrap

I love my wrap. I also have the portable battery, which lets me use it no matter what I'm doing. Definitely follow the water and time instructions - it works.

1 January 2026
Unprompted review
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Reply from Nushape

Hi Liana! Thank you so much for the 5-star review! We are thrilled to hear you're loving the freedom and convenience of using your wrap with the portable battery—it’s definitely a game-changer for staying consistent! You hit the nail on the head regarding the water and timing instructions; following those best practices is key to seeing the best results. We truly appreciate your support and your tip for the rest of the Nushape community!

Rated 5 out of 5 stars

I really love this company and the Lipo…

I really love this company and the Lipo wrap. I have been using it for just over a year and have noticed significant improves to to skin, tightening and fat reduction. Customer service is super fast and responsive and helpful. This has been a great company to interact with. Highly recommend.

12 February 2026
Unprompted review
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Reply from Nushape

Hi Melanie! Thank you so much for the glowing 5-star review! We are so happy to hear that you’ve seen such significant improvements in skin tightening and fat reduction over the past year. It’s wonderful to know that our wrap has become such an effective part of your routine. We also truly appreciate your kind words about our customer service team—we always strive to be as helpful and responsive as possible! Thank you for recommending us, and we look forward to supporting your wellness journey for years to come.

Rated 5 out of 5 stars

My morning staple for slimming and warming!

I have been using the Nushape Lipo Wrap for 3 years and cannot recommend it enough. I use it around my waist and thighs in the morning and have noticed visible results. It is lightweight enough to travel with and warms up quickly! Superior red light therapy in a comfortable, versatile design.

12 February 2026
Unprompted review
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Reply from Nushape

Hi Samantha! Thank you so much for the incredible 5-star review! We are thrilled to hear that the Lipo Wrap has been a staple in your morning routine for three years now. It’s wonderful to know you’re seeing visible results on your waist and thighs and that the wrap’s portability makes it a great travel companion for you. We truly appreciate your support and your recommendation! Keep up the great work with your sessions!

Rated 4 out of 5 stars

I’ve been using the Nushape red light…

I’ve been using the Nushape red light belt consistently and I’m really impressed. I’ve noticed skin tightening and less puffiness, and it has helped reduce my lower back pain. The warmth from the belt is incredibly soothing and even helps with cramps. When I had a small issue with the belt, customer service was excellent—fast response and super helpful. The belt is comfortable, easy to use, and the support team made the experience even better. Definitely worth it.

11 February 2026
Unprompted review
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Reply from Nushape

Hi A'kiesha,

Thank you so much for sharing your experience! We are thrilled to hear that you’re seeing such great results with skin tightening and pain relief—it’s wonderful to know the belt is providing that soothing warmth for your back and cramps, too.

We truly appreciate your kind words about our support team. We know how important it is to get back to your routine quickly, and we were more than happy to help resolve that issue for you.

Thank you for being part of the Nushape family!

Rated 5 out of 5 stars

First of all customer service is best I…

First of all customer service is best I have ever had in any company. I love the product and have had it for awhile . I had a question about a replacement part and the conversation was easy and call to action was instant. Great product!! I plan on using it for weight loss and aches and pains for my lifetime.

9 February 2026
Unprompted review
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Reply from Nushape

Hi Settie,

Thank you so much for your incredible 5-star review! We are absolutely thrilled to hear that our customer service exceeded your expectations—providing that "instant call to action" is exactly what we strive for.

It's wonderful to know that the LipoWrap has become a lifelong tool for your wellness journey, from pain relief to weight loss. We truly appreciate your loyalty to the Nushape family and are so happy we could get your device back in top shape for you.

Wishing you many more successful sessions!

Rated 5 out of 5 stars

I love this product

I love this product. I've only been using it for 6 months , and I already look twenty years younger. I hurry home everyday to use it afterwork. I highly recommend this product to anyone who wants perfect skin or just to eliminate wrinkles.

2 February 2026
Unprompted review
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Reply from Nushape

Hi Mila,

Wow! We are absolutely thrilled to hear about the amazing results you're seeing. Looking twenty years younger is no small feat, and it’s a testament to your consistency and dedication to your daily sessions!

It makes us so happy to know that you look forward to coming home to your Nushape treatments every day. Thank you for sharing your experience with our community and for being such a wonderful part of the Nushape family.

Enjoy your continued glow!

Rated 5 out of 5 stars

I have been using the wrap for a year…

I have been using the wrap for a year and still love it. It has become a ritual for my body everyday as a way to calm my nervous system. I put it in during zoom meetings or a way to rest my body after a long workout day. I bought the warp for my parents as well. They have felt a difference I their joints.

9 February 2026
Unprompted review
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Reply from Nushape

Hi Rebecca,

Thank you so much for such a thoughtful 5-star review! We are absolutely thrilled to hear that your LipoWrap has become a daily ritual for you—not just for recovery, but as a way to calm your nervous system. That is exactly the kind of wellness experience we strive to provide.

It’s also wonderful to hear that your parents are feeling the benefits in their joints! There is no better compliment than a recommendation to the people you love most.

Thank you for being such a valued part of the Nushape family. We’re so glad we can support you (and your parents!) on your wellness journey.

Rated 5 out of 5 stars

I so love this product

I so love this product. Not only for the benefits that you would naturally expect but also the healing and recovery bonus on your muscles is amazing.

3 February 2026
Unprompted review
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Reply from Nushape

Hi Dana! We are so happy to hear how much you love the product.

It's wonderful that you’re noticing the "healing and recovery bonus"—while many people start for the fat-loss benefits, the way red light therapy supports muscle recovery and reduces inflammation is truly a game-changer! We’re thrilled it’s becoming such an essential part of your wellness routine.

Keep up the great work!

Rated 5 out of 5 stars

Excellent product and customer service

Excellent product and customer service. I’ve been really impressed with Nushape — it genuinely helps with my back aches and provides great support throughout the day. I’ve also noticed a difference around my middle and feel like I’ve lost inches since using it. Comfortable, effective, and backed by fantastic customer service. Highly recommend!

3 February 2026
Unprompted review
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Reply from Nushape

Hi Linda,

Thank you so much for this wonderful review! We are absolutely thrilled to hear that the LipoWrap is providing you with such great relief for your back aches while also helping you lose inches around your middle—it’s the best of both worlds!

Knowing that our products and service have made a genuine difference in your daily comfort is exactly why we do what we do. We're so happy to have you as part of the Nushape community!

Rated 5 out of 5 stars

Disappointed. I do love my Nushape Lipobelt and used

I do love my Nushape Lipobelt and use it daily.

1 February 2026
Unprompted review
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Reply from Nushape

Hi Diane, I am so incredibly sorry for the frustration! We definitely don't want you stuck with a belt you can't use. It sounds like our previous response may have landed in your spam or junk folder, which caused the ticket to close automatically—I apologize for that tech hiccup!

We do have replacement parts available, and since you love your belt, I want to get you back to your daily routine immediately. I have personally reopened your case and sent a new email to the address on file. Please check your inbox (and spam!) for a message from us so I can get a new adapter sent out to you right away. We'll get this sorted!

Rated 5 out of 5 stars

The wrap of all trades!

I incorporate my NUSHAPE into my daily routine before I even get out of bed. This wrap has been incredibly versatile, helping with injury recovery, minimizing the appearance of scars, and enhancing collagen production. It truly is a wrap of many trades, and I highly recommend it for anyone looking to support healing and overall wellness.

25 January 2026
Unprompted review
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Reply from Nushape

Hi JAC! We absolutely love your "wrap of all trades" nickname—it’s the perfect way to describe it! There is no better way to start the day than with a treatment before even getting out of bed.

We are so happy to hear you're seeing such versatile results, from injury recovery to skin health and collagen support. Thank you for the high recommendation and for sharing how Nushape supports your overall wellness routine!

Rated 5 out of 5 stars

It works!

I've had this item for a while and I love it. I love that I can workout while wearing the belt with the battery pack or sit and relax.

26 January 2026
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Reply from Nushape

Hi Monica! Thank you so much for the 4-star review! We love hearing that you're taking full advantage of the "mobile" lifestyle by pairing the belt with the battery pack. Whether you're powering through a workout or just relaxing, we're so glad Nushape fits seamlessly into your day.

Thanks for being a long-time fan of the wrap!

Rated 5 out of 5 stars

I started using the Nushape wrap to…

I started using the Nushape wrap to eliminate excess body fat around my midriff, as that is something I could not eliminate through exercise and diet alone. After several uses I noticed that the excess bloat did appear to disappear and I had a more defined waistline.
I also used the wrap after having knee replacement last February 2025, and the red light therapy was very helpful in reducing pain and helping with the healing process. I am very pleased with the nushape therapy belt and I highly recommend it for its many uses .

23 January 2026
Unprompted review
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Reply from Nushape

Hi Ilene! Thank you so much for sharing your incredible journey with us. We are thrilled to hear that the Lipo Wrap helped you achieve that waistline definition you were looking for!

It is also wonderful to know that you found relief and support during your knee replacement recovery. Hearing how our technology helps with both body goals and genuine healing is exactly why we do what we do. Thank you for your high recommendation and for being such a valued member of the Nushape community!

Rated 1 out of 5 stars

My experience with Neurowrap has been a waste of money…

My experience with Neurowrap has been underwhelming, First - the battery on the unit only holds enough charge to last 20 minutes, after which it must be recharged. Second - there is only one size which is too large. When I tighten enough to fit my head, the strap blocks one of the 3 sets of LED lights. Three - This device is no suitable for people with pacemakers. Four - They charge you to return the device

16 January 2026
Unprompted review
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Reply from Nushape

Hi Bill,

Thank you for sharing your feedback. We genuinely apologize that the Neurowrap didn't meet your expectations and for the specific fit and battery issues you experienced.

Regarding your concerns:

Battery Life: The unit should typically last for several sessions per charge. Since yours is only lasting 20 minutes, it sounds like you may have a faulty battery, which we would be happy to replace.

Fit: We appreciate the feedback on the strap sizing—ensuring the LEDs are correctly positioned is vital for the best results.

Safety: We do list pacemaker contraindications on our website, but we understand how important this is to catch before use.

Regarding our Return Policy: To keep our prices competitive, we do not charge restocking or cancellation fees, which is why we ask the buyer to shoulder the return shipping costs.

If you purchased your wrap within the last 30 days, we will absolutely honor your return. Please email us at hello@nushape.com with your order details so we can provide you with the necessary Return Authorization (RNA) and instructions to get this resolved for you right away.

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