Nutrafol Reviews 

312
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently find the product effective, with many reporting improvements in hair thickness and noticing reduced shedding. However, some people were dissatisfied with the product's effectiveness, while others pointed to the high cost as a significant obstacle. A few reviewers also mentioned issues concerning customer service or specific ingredient formulations.

What people talk about most

Product

People report ambiguous experiences with product, reflecting a wide range of differing opinions. While many... See more

Quality

Consumers find quality to be ambiguous, with highly mixed experiences regarding hair growth and product... See more

Subscription

Customers consistently note ambiguous experiences with subscription services, reflecting a wide range of... See more

Customer service

Reviewers share mixed feedback about customer service, reflecting a wide range of experiences. Many consumers... See more

Price

Customers had negative experiences with price, describing the product as extremely expensive and a waste of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The product seems to have an effective util date. It seems to have stopped working and my hair is not growing longer or thicker. I've been using for a few years and stopped for one year last year wh... See more

Company replied

Rated 3 out of 5 stars

To be honest, I don’t see much of a difference in my hair growth or thickness. I am going strong on my 3rd yr of taking Nutrafol and wondering ‘what if’ I never started this journey and if my hair wo... See more

Company replied

Rated 3 out of 5 stars

I enjoyed speaking to a doctor about my recommendations. And the person I spoke to about my hair analysis. I find that the product is quite expensive. I have been using it for about 10 months and I ju... See more

Company replied

Rated 2 out of 5 stars

Nothing truly wrong. More that I have been on Nutrafol 4 vitamins per day and the marine collagen since March 2023. Almost 3 years and I am not seeing the substantial growth that I was hoping for and... See more

Company replied


Company details

  1. Beauty & Well-being

Written by the company

The #1 dermatologist-recommended hair growth supplement brand. Science-backed to support hair wellness from within.


Contact info

3.0

Average

TrustScore 3 out of 5

312 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 2 weeks

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3.0

All reviews

(312)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do NOT buy

Not only are they insanely expensive AND you have to take 4 capsules at a time. But, I was desperate! Tried for a whole month--stomach problems, loss of more hair, AND you have to continue for life. Because if you stop, all the "supposed" progress will fail. Riiight. It is very hard to cancel!

18 January 2025
Unprompted review
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Reply from Nutrafol

Hi there; thank you for sharing your experience with us. We're sorry to hear about this. We could not locate your profile and would like to collect as much information as possible for our safety and quality teams to review, as customer safety is incredibly important at Nutrafol. Please reach out to us via email at support@nutrafol.com. We hope to hear from you soon.

Rated 1 out of 5 stars

This is such a lie

This is such a lie. The commercial says “her ponytail was thicker in 3 months” hair doesn’t grow that much in 3 months to put hair in a pony. Hair grows from the roots it can’t just get thicker by taking something.

14 March 2025
Unprompted review
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Reply from Nutrafol

Hi there! Thank you for sharing your feedback with us. Everyone is different, but our clinical studies revealed that most users notice overall hair wellness within 6 months of consistent, daily consumption.
We’d love to hear more about your experience. Please reach out to us directly at support@nutrafol.com if you would like additional support or assistance.

Rated 5 out of 5 stars

Nutrafol Vitamins

Thank you!! I have been taking these vitamins for years. Slowly but surely they are helping me.

14 March 2025
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Reply from Nutrafol

Your words truly brighten our day! Thank you for letting us be a part of your hair growth journey. It’s our pleasure to help, and we look forward to hearing from you again soon. Take care!

Rated 5 out of 5 stars

I had very thick hair my entire life

I had very thick hair my entire life, in my 40s and after a bout of covid, my hair thinned out so much I have to cut it short. Started using nutrafol and noticed a difference after just a month..im on my 3rd bottle and can't believe it, my hair is almost back to the original thickness and is growing so quickly.

14 March 2025
Unprompted review
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Reply from Nutrafol

We can't thank you enough for your kind words! It's an honor to be a part of your hair growth journey. Your feedback is very much appreciated, and we’re always here for you whenever you need us. Can’t wait to hear from you again!

Rated 5 out of 5 stars

Nutrafol is by far the best company I…

Nutrafol is by far the best company I ever dealt with your people are helpful professional and a lot of fun to talk with. Keep up the good work you guys are the best.

14 March 2025
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Reply from Nutrafol

We can't thank you enough for your kind words! It's an honor to be a part of your hair growth journey. Your feedback is appreciated, and we’re always here for you whenever you need us. Can’t wait to hear from you again!

Rated 5 out of 5 stars

Nutrafol has kept my hair looking full…

Nutrafol has kept my hair looking full for the last 4 years.

14 March 2025
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Reply from Nutrafol

Thank you so much for your kind words! We're thrilled to be a part of your hair growth journey. Your feedback means a lot to us, and we're always here whenever you need us. Looking forward to hearing from you again soon!

Rated 1 out of 5 stars

I have been religiously taking this for…

I have been religiously taking this for 5 months now and have seen absolutely no results whatsoever and I am pretty healthy using natural shampoos, not coloring my hair, or blow drying it, etc. I just had to cancel my subscription. And on top of that it does make me feel slightly nauseous.

3 March 2025
Unprompted review
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Reply from Nutrafol

Hi there, thank you for sharing your experience with us. We're sorry to hear about this. Customer safety is incredibly important at Nutrafol, and we would like to collect as much information as possible for our safety and quality teams to review, please reach out to us via email at support@nutrafol.com. We hope to hear from you soon.

Rated 3 out of 5 stars

Gained Weight

In all honesty, my hair shed a lot less after the first month, but I was slowly gaining weight. By the second month, I had gained some fat around my belly despite exercising 3 times a week, and I couldn’t figure out what was happening. I was eating my normal diet, and the only thing I changed was taking Nutrafol. I stopped, and now I can see that I’m losing the fat, but unfortunately, I’m also shedding some hair.

3 March 2025
Unprompted review
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Reply from Nutrafol

Hi there, thank you for sharing your experience with us. Customer safety is incredibly important at Nutrafol, and we would like to collect as much information as possible for our safety and quality teams to review, please reach out to us via email at support@nutrafol.com. We hope to hear from you soon.

Rated 1 out of 5 stars

Poor product and customer service

I am unable to continue the product due to extreme digestive complications...bloating, diarrhea day and night, and nausea after taking it. At first I emailed support and thought it was going well. I was told I could get a full refund. She said my subscription had been cancelled and that my return had been set up. Then I was told I would get a confirmation and return instructions in a separate email. I never received that email. I emailed support again, and all I got back is that they closed my request and merged it into my previous request. If they could do that, I would think they could just send me the information. You wouldn't think it would be difficult if the return had been set up. I tried to call, but you get the whole call and email volume are at higher than normal volumes, which they've apparently been saying for at least the last three years, from what I've seen. Maybe that's because their vitamins make the majority of people sick. I'm still waiting on my return confirmation and directions.

6 March 2025
Unprompted review
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Reply from Nutrafol

Hi there, thank you for sharing your experience with us. Customer safety is incredibly important at Nutrafol, and we would like to collect as much information as possible for our safety and quality teams to review. We have identified your account and have contacted you via email to help resolve this matter. We look forward to your response!

Rated 5 out of 5 stars

Thank you so much for your support and…

Thank you so much for your support and kindness in this difficult time.
Nutrafol has helped me with my hair issues.

20 January 2025
Unprompted review
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Reply from Nutrafol

Your words truly brighten our day! Thank you for letting us be a part of your hair growth journey. It’s our pleasure to help, and we look forward to hearing from you again soon. Take care!

Rated 5 out of 5 stars

Hair WOW

Felt that I was losing an abundance of hair. I had always had thick curly hair and was never concerned about potential hair loss. That changed when I decided to grow it out from a buzz cut. During pandemic I had let it grow. I really liked the fact that I could simply pull it back into a pony or let it hang neat and naturally. However, was talked into going back to the buzz cut. After resuming the extreme short hair cut is when I noticed bald spots. At first I chalked it up to to uneven color job. As it grew out a bit more I realized that it was not uneven color but bald spots. I began my journey with Nutrafol and I have not looked back. My mane is once again thick and full. I DO WORRY when washing if I notice (what appears to be an awful lot) of hair upon rinsing..,YET I have been a customer now for 14 months and I believe that I have 4 more months worth of pills. I intend to continue using them. After that I will have to wait and see. I have gotten myself into financial difficulties. And now I am in a debt crisis and am working it out with either GW WENTWORTH or WG WENTWORTH - I can’t get it correct. But they are working with me. And perhaps after the 36 months I will be able to purchase the treatment once again.

But bottom line I am sure that the Nutrafol saved my sanity. Always a full head of hair- be it in a buzz cut or pulled back smoothly in a pony. Nutrafol gave me the confidence to wear it whichever way I wanted with great aplomb. Thanks Nutrafol I believe that I can now move into the next 4?? months sans the pills with assured confidence. Thank you I trust my locks will showcase the power and positivity of your product. My best
Elizabeth Thompson

26 February 2025
Unprompted review
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Reply from Nutrafol

Thank you so much for your kind words! We're thrilled to be a part of your hair growth journey. Your feedback means a lot to us, and we're always here whenever you need us. Looking forward to hearing from you again soon!

Rated 5 out of 5 stars

The Best Product For Hair Growth

I’ve been using Nutrafol for 2-1/2 months. I am definitely seeing my hair get thicker. However, being as impatient as I am, I want it as thick as it used to be NOW! However, I’m truly pleased with the results. I no longer get out of the shower and see my scalp! My hair is definitely fuller and has more body. I’m delighted with the product.

26 February 2025
Unprompted review
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Reply from Nutrafol

Hi Eileen - We’re so excited to hear that you’ve been able to achieve such astonishing results! Please feel free to reach out to our Customer Support team if you need any assistance.

Rated 5 out of 5 stars

A Heartfelt Thank You for Your Kindness and Quality

"The heart and soul of your company are truly refreshing. When our home was lost in the Palisades fire, you not only refunded my monthly order but also sent the most thoughtful comfort gift box—something I deeply cherish. And as for Nutrafol? It really works—my hair has never looked more radiant!"

25 February 2025
Unprompted review
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Reply from Nutrafol

Your thoughtful words mean the world to us! We’re so glad to be part of your hair growth journey. It’s a pleasure to help, and we’re looking forward to connecting with you again soon. Take care and stay in touch!

Rated 1 out of 5 stars

Having billing / return issue

Having billing / return issue. Company rep suggested communication thru her email. Get my paperwork together and email her. Great EXCEPT THERE IS NO EMAIL ADDRESS. Fraudulent.

10 February 2025
Unprompted review
Nutrafol logo

Reply from Nutrafol

Hi there, we’re sorry to hear about your experience so far. This is not the experience we aim to provide, and we’re currently looking into the issue. We have identified your account and have contacted you via email to help resolve this matter. We look forward to your response!

Rated 1 out of 5 stars

I used it for 6 months as recommended

I used it for 6 months as recommended. I got zero results. It's a scam. There is no magic bullet for hair loss.

6 March 2024
Unprompted review
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Reply from Nutrafol

Hi there! Thank you for sharing your feedback with us. We’d love to hear more about your experience, please contact us directly if you would like additional support. Please feel free to contact us at support@nutrafol.com so we can better understand how we can improve.

Rated 1 out of 5 stars

Awful Customer Service, do not ship items to receive on time

Ive only been using Nurafol for 2 months and all I can tell is that the subscription plan doesn't work the way it should - I ran out of my month 2 supply and still haven't received my moth 3 supply, even though they changed me for it, they don't ship it on time. Horrible customer service - impossible to get a person on a phone , and the text response is condescending and doesn't provide any information I need. They texted me a tracking link that is different from the one in the order history.

21 January 2025
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money

I have been taking woman’s balance Nutrafol for 8 months and my hair is no better (if not worse) than when I started it. Don’t waste your money. It’s still falling out and breaking off. This company should be liable for their lies! I sure would like a refund!

15 January 2025
Unprompted review
Rated 2 out of 5 stars

I purchased the 6-month nutrafol plan, don't bother.

I purchased the 6-month plan because my doctor recommended it to me and I have seen no change after 5 months. For reference, because I haven't seen many people my age with this problem, I started experiencing hair thinning at 16 years old, right after the pandemic, I'm 19 now and have incredible thin hair, almost no hair density, my scalp is visible, and I have breakage. I know what you're thinking, she's young, it's probably a hormone issue, auto-immune disorder, alopecia, xyz, something to that effect, no. I've have my blood tested dozens of times, had a scalp biopsy, tried supplements, I'm extremely healthy, shampoos, hair oiling; nothing has worked, provided answers to reverse my hair loss, or explain it's origin. It has been an unbelievable struggle mentally and physically to go through this. At the end of the day I feel ugly. I feel like I'm going through something no one else my age has to deal with for seemingly no reason and it's heart breaking. I'm writing this review for anyone my age experiencing something similar who has tried everything and it desperately looking for that end-all-be-all, saving grace- trust me, I understand how lonely and isolating this feels- unfortunately girl, nutrafol isn't that savior. It's expensive and flashy and dermatologist recommended (MINE recommended it), but that doesn't change the fact that it. does. not. work.- at least, not for me. I'm not saying that savior doesn't exist, maybe it does and we can finally feel confident enough to look in a mirror again without wanting to put our fist through it, but it's not nutrafol. Good luck.

13 January 2025
Unprompted review
Rated 1 out of 5 stars

Missing detail about blood thinners!

I have always had very long hair. It's always been my identity. Months ago I started losing my hair & it was thinning. Nutrofol sounded like the ideal solution...until I bought into it & received my first bottle. That's when they revealed it was a problem if you're on a blood thinner! That crushed me! I got a refund but not without anger & distress.

10 July 2024
Unprompted review
Rated 1 out of 5 stars

Nutrafoil have me 0 results

My dermatologist recommended Nutrafoil to help grow back a thin balding spot on the back crown of my head and to thicken my thinning hair. I used it for a year, along with the hair serum, and scalp mask for a year. I saw zero results and down over $1000.00

24 December 2023
Unprompted review

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