NV Energy Reviews 6

Prices kep going up for no reason, no investment in clean/renewable energy, poor customer service... need I go on...? PHUCK these guys, they only report to shareholders and their board...

I want the daily demand charge challenged, NV energy should not be allowed to profit off of the grid problems that they created. They are ripping us off and it needs to stop. Why should consumers have to pay for corporate mistakes? Who is looking out for us?

NV Energy has become one of the most disappointing and predatory utility companies I’ve ever dealt with. Their new daily demand charge is absolutely outrageous, illegal, and it punishes regular families for simply using basic appliances in their own homes. Bills are already high, and instead of helping the community, they’ve added a confusing, unfair fee that hits low-income and fixed-income customers the hardest.

What makes it even worse is the total lack of transparency. NV Energy keeps claiming they have a “deficit” because of solar customers, yet their own public documents don’t even match. They’ve already been caught overcharging Nevadans by tens of millions in the past, and now we’re just supposed to trust them again?

The Public Utilities Commission ignored overwhelming public objections and approved this anyway, which says a lot. It truly feels like NV Energy can do whatever it wants, and customers have no voice or protection.
I’m beyond frustrated. This company does not care about the people it serves only its profits. Nevada deserves better than this. I hope the Attorney General’s Office steps in because regular residents are being taken advantage of.

What went wrong...EV Energy went wrong. The staff has little to no respect for the consumer. I have written notes on my return stub to no avail. They continue to turn a blind eye and deaf year. After Covid the billing cycle I believe changed. I got my current will today the 9/20/25. It is due on the 9/26/23. Well there is no mail tomorrow (Sunday) meaning it has to go out in the mail on 9/22. On line it states customers are typically given 3 to 5 business days to pay their NV Energy bill. Payments are due and payable on or before the due date printed on the bill. THIS IS SO UNFAIR TO CONSUMERS. Wake up NV and see how the economy is these days. In today's economy it may be impossible to pay pills in such a short period of time. Will someone please wake up the dumb CEO's and bring this to their attention.

I requested Time of Use after purchasing two EV vehicles in my house. There was absolutely no communication whether Time of Use requested online is in progress. About one month after, I checked NV energy app, then I find out that I need to pay $973.82 more per year by switching. I called NV energy again and spoke with person named Johnny. He said it will take 1-2 billing cycles to going back to the original plan. He could not explain why changing time of use will dramatically increase my energy bill. NV energy is poorly run monopoly company in Nevada. I believe that NV Energy has extremely lack of customer service and there is no transparency.