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Oakfield Direct Reviews 

1,744
•
TrustScore 5 out of 5

4.8

Equestrian Shop
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Review summary

Created with AI, based on recent reviews

Looking at 303 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that orders consistently arrive securely packaged and often ahead of schedule. Many people also appreciate the straightforward online ordering process, helpful communication, and the consistently high quality of the products available. Buyers frequently express their intention to return for future purchases due to this overall reliability. Some reviewers were not happy with delivery delays caused by external courier services during transit. A few consumers mentioned encountering missing parcels, unexpected redirection issues, or unhelpful tracking updates when trying to trace their orders.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting quick arrival times and... See more

Product

Clients share positive opinions on product quality, highlighting top quality items that match descriptions... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and great discounts.... See more

Order

Users describe positive interactions with order, highlighting a straightforward and user-friendly online... See more

Service

Consumers find service to be positive, highlighting quick, reliable, and efficient experiences from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good fast service items I bought are good quality reasonably priced. I was kept informed from making the order right through to the order being delivered what stage it was at. I will definitely... See more

Rated 5 out of 5 stars

This was my first time ordering from Oakfield and they didn't disappoint. I had previously ordered the same item from another company, which accepted the order and took the money, but then I was later... See more

Rated 5 out of 5 stars

Good service and good prices I purchased some fly repellent via Amazon and it turned up well packaged and a day earlier than expected. Would definitely buy from them again.

Rated 5 out of 5 stars

I found the riding hat that my daughter wanted at a very competitive price. The ordering process was very straightforward and it was received promptly (two days before her birthday). Excellent service... See more

Company details

  1. #6 of 21 best companies in Equestrian Shop
  2. #8 of 34 best companies in Boot Shop
  3. #30 of 97 best companies in Animal feed shop
  4. #3 of 4 best companies in Saddlery
  5. #32 of 144 best companies in Sportswear Shop
  6. #4 of 5 best companies in Tack shop

Written by the company

Our massive new 11500sq ft purpose built premises are amongst the largest in the U.K. Inside, the newly refurbished retail area is light and airy and provides a delightful environment to browse amongst all your favourite brands. Outside, there are delightful garden and woodland areas for you to enjoy and there is ample parking. We doubt that you will find such an enormous selection of country and equestrian products anywhere else. Easily accessed from the M6, M61 & M65, a visit to Oakfield is a pleasure from the start. Friendly and knowledgeable staff will always be on hand to assist you with your purchase and you will soon find that our massive buying power translates into VERY competitive prices. Stockists of the major brands including Ariat, Pikeur, Weatherbeeta, Joules, Shires, Mountain Horse, LeMieux, NAF, Global Herbs, Equine America and many more...

Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,744)

299 reviews in the last 12 months

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Rated 1 out of 5 stars

Items never arrived despite paying for…

Items never arrived despite paying for fast delivery!

27 May 2026
Oakfield Direct logo

Reply from Oakfield Direct

The parcel was despatched promptly to the correct address. However, while the parcel was in transit, the customer changed the delivery address and requested delivery to a local collection locker. The parcel was too large for a locker so had to be returned to sender.

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