OANDA - Asia Pacific Reviews 110

TrustScore 4.5 out of 5

4.3

Raffles Place 1, One Raffles Place Tower 1, 048616 Singapore, SG


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See what reviewers are saying

Rated 5 out of 5 stars

My broker always attend my needs on time. She Often ask my concern and answer my queries. Frequently organise recognition and app reaction event. That is why I traded using Oanda for 23 years.

Company replied

Rated 1 out of 5 stars

have alot of problems withdrawing. couldnt get my bank account verified even after waiting at least 3 business days. tried using skrill to withdraw and withdraw got denied, and was asked to withdraw v... See more

Company replied

Rated 5 out of 5 stars

Have been using them for over a decade when their office was situated at China Square Central.Choosing the right broker is like buying an insurance,you will never know a similar event like the Swiss... See more

Company replied

Rated 5 out of 5 stars

I have been trading with Oanda for more than 1 year now. My overall experience has been excellent so far. I get timely updates from my account manager (Catherine Chan) every week; responses to my ques... See more

Company replied


Company details

  1. Finance broker
  2. Currency exchange service
  3. Gold and silver trading company
  4. Investment service
  5. Non-bank financial service

Written by the company

OANDA Asia Pacific Pte Ltd (Co. Reg. No 200704926K) holds a Capital Markets Services Licence issued by the Monetary Authority of Singapore. A trusted, regulated broker, OANDA offers competitive spreads on a wide range of CFD markets, including indices, forex, commodities, metals, and bonds to residents of Singapore.


Contact info

  • Raffles Place 1, One Raffles Place Tower 1, 048616, Singapore, Singapore

  • +65 6579 8289

4.3

Excellent

TrustScore 4.5 out of 5

110 reviews

5-star
4-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Appreciate efforts by My broker

My broker always attend my needs on time. She Often ask my concern and answer my queries. Frequently organise recognition and app reaction event. That is why I traded using Oanda for 23 years.

27 February 2026
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Jason,

Thank you for your kind words and for choosing us.

Team OANDA

Rated 5 out of 5 stars

I've had a great experience with Oanda…

I've had a great experience with Oanda so far. The support team has been very responsive.

I appreciate the clear communication and efficiency. I highly recommend

12 November 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Barnabas,

We appreciate you taking a moment to share your thoughts.

Thank you,
Team OANDA

Rated 5 out of 5 stars

Out standing customer service

Out standing customer service, reputed broker. Regulated in singapore

11 February 2026
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi there,

Thank you for your kind words and for choosing us.

Team OANDA

Rated 5 out of 5 stars

Great for beginners

Easy to use platform. Helpful backend service if encounter any issues.

6 November 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Sheena! Great to hear you're happy with your trading experience. Thanks for the positive review.

Thanks,

Team OANDA

Rated 5 out of 5 stars

Excellent support and customer service…

Excellent support and customer service by Gwen Chen! 👍🏻

28 August 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi JNG,

We’re happy to hear you’re enjoying your trading experience with us.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Oanda Support

The virtual help quickly prompt for a customer service officer to attend. The officer was helpful and the issue was resolved expeditiously.

9 July 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Simun,

We're delighted you're having a great trading experience with OANDA. We're always working to provide the best for our clients.

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Quick, clear and high quality

Quick response, clear communication, high quality service.

8 July 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Salim,

Thank you for your positive review. We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 1 out of 5 stars

Oanda platform performance testing

I traded live account with small capital (as they say no minimum deposit required) to test out the trading platform as demo account was unavailable, first 3 trades on AUD/SGD was successfully opened and closed. Another day when I tested the platform again I was unable to open trade with even 0.01 trade size and was asked to add more deposit. Deposit doesnt instantly go to trading account as it takes days before you see the drposit balance on trading account. I may say how the platform work is quite different when compare to other commonly used MT4 trading platforms. Considering all these downsides on testing, finally I withdrew my money back instead of deposting more.

30 June 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi W.Eddy,

Thank you for taking the time to share your feedback with us.

We offer guidance on how the MT4 platform works on our site here: https://help.oanda.com/sg/en/faqs/mt4-user-guide.htm.

We wish you the best in your trading journey.

Thanks,
Team OANDA

Rated 5 out of 5 stars

easy to navigate

26 February 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Jian,

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help. Just reach out on frontdesk@oanda.com.

Thanks,
Team OANDA

Rated 5 out of 5 stars

OANDA is great!

OANDA is great because:
1. It allows immediate deposit/withdrawal with ease.
2. It allows trading on the go with its mobile app as well as algorithmic trading with its APIs.
3. Spreads are competitive for some products that I look at.
4. It conducts daily market updates (Daily Dose) and useful webinars for its clients.
5. It has great RMs e.g. Gwen that are always cheerful and ready to help.
6. It organizes great events e.g. CNY dinners for clients.

25 February 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Seto,

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help. Just reach out on frontdesk@oanda.com.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Lovely team of Relationship Managers

attended Leap High Seminars for 2 consecutive years. Kelvin's insights are very valuable and has helped me gain a better understanding of the trading landscape. The team of relationship managers are always so hospitable during events, and are never shy to assist me in my queries. Highly recommend Oanda not just as a brokerage platform, but for the hardwork and dedication of the relationship managers as well!

11 February 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Sean,

Thank you for your positive review. We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

Great trading tool with excellent customer service experience…

Oanda trading platforms provide great functionality and easy to use.
Beside above, Oanda has excellent customer service with a dedicated relationship manager assigned to who appreciate so much for any services and supports provided.
Thank you Ryan and Catherine for the recent CNY dinner event. Really enjoy it.

11 February 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi,

Thank you for your positive feedback. We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

I attended the recent Oanda’s CNY…

I attended the recent Oanda’s CNY dinner event and was pleasantly surprised that I could connect with like minded traders. Well done for organising such events

11 February 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Michael,

Thank you for your positive feedback. We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

Am in the OANDA CNY event tonight

Am in the OANDA CNY event tonight. Food is amazing. But despite all this, I’m grateful to have someone like Catherine Chan to cover me. She has always been so conscientious and yet easy going.

11 February 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Choon Yong,

Thank you for your positive review. We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

Good reliable execution

Good reliable execution

11 February 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Iw,

Thank you for your positive review. We're pleased to hear that you're happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

Great experience with Oanda

Great experience with Oanda! Best service, good platform and super quick deposit and withdrawal

11 February 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Tzy,

Thank you for your positive review. We're pleased to hear that you're happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

good trading platform…

i like the convenience and the ease of trading. i look forward to many years of trading. excellent customer service

11 February 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Yeo,

Thank you for your positive review. We're pleased to hear that you're happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

OANDA Leap High 2025

Great collaboration between trading and metaphysics in the recent OANDA Leap High 2025 event. Hope to see more of such events in the future.

15 January 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Whyelin

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

Exceptional Customer Experience

My experience with Oanda has been exceptional, particularly when it comes to their outstanding customer service. While most forex brokers offer comparable rates, what truly sets a broker apart is their commitment to client support – and this is where Oanda excels.

Their onboarding process was seamless, thanks to the dedicated support from Chin Loong, Shanice, Liu Hong and Ryan. Their friendliness and patience in addressing even the smallest queries demonstrated their genuine commitment to client success.

As a newcomer to trading, I prioritize quality education, and Oanda delivers excellently in this aspect. I'm particularly grateful for the insights provided by their senior market analyst, Kelvin Wong, whose analysis strikes the perfect balance between conciseness and comprehensiveness. Additionally, Oanda's in-person events have proven invaluable in building a stronger connection with the trading community.

I'm truly thankful to have chosen Oanda as my partner in my trading journey, and I look forward to continuing this rewarding relationship.

15 January 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Ryan,

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Amazing insights and updates on trading…

Amazing insights and updates on trading for 2025 and feng shui insights.

15 January 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Antonio,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

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