OANDA - Europe Limited Reviews 339

TrustScore 5 out of 5

4.8

Old Broad Street 69, Dashwood House, EC2M 1QS London, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Brett Cummings has been absolutely brilliant and is a pleasure to have on my team. Really appreciate his time and effort in helping me with my trading. He's an excellent asset to the oanda team.

Company replied

Rated 5 out of 5 stars

First of all, the whole experience of joining and onboarding has been very smooth and trouble free. I was assigned a personal account manager Luke, who has been very helpful.

Company replied

Rated 5 out of 5 stars

Brett is very helpful and he was there to help me as we experienced a horrible system glitch where OANDA platform just crashed and it was very very scary as I couldn't close any trade everything was... See more

Company replied

Rated 1 out of 5 stars

You will regret sooner for trading with Oanda broker. For withdrawal amount crossing beyond £1500/- of your initials deposit through debit card ,although you used, the same method. Red flagged. They... See more

Company replied


Company details

  1. Finance broker
  2. Currency exchange service
  3. Gold and silver trading company
  4. Investment service
  5. Non-bank financial service

Written by the company

OANDA Europe Limited is a company registered in England number 7110087. It is authorised and regulated by the Financial Conduct Authority, No: 542574. A trusted, regulated broker, OANDA offers competitive spreads on a wide range of CFD markets, including indices, forex, commodities, metals and bonds to residents of the UK, Liechtenstein, Switzerland, Norway and British Overseas Territories.


Contact info

  • Old Broad Street 69, Dashwood House, EC2M 1QS, London, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

339 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

The app is very simple

The app is very simple and user friendly. Offers good leverage too. Luka has also been a great help getting me started and going forward

13 April 2026
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Stephen,

Thank you for the wonderful feedback, it means a lot to our team. We appreciate you taking a moment to share your thoughts.

Team OANDA

Rated 5 out of 5 stars

Automated algo trading with OANDA

First of all, the whole experience of joining and onboarding has been very smooth and trouble free. I was assigned a personal account manager Luke, who has been very helpful.

10 April 2026
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Houman,

Thank you for your kind words and for choosing us.

Team OANDA

Rated 5 out of 5 stars

Brett Cummings has been absolutely…

Brett Cummings has been absolutely brilliant and is a pleasure to have on my team. Really appreciate his time and effort in helping me with my trading. He's an excellent asset to the oanda team.

10 April 2026
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Ian,

Thanks for your great review. We're so happy to hear about your trading experience.

Team OANDA

Rated 5 out of 5 stars

Brett helped me set up

Brett helped me set up, very nice guy aswel I’ve had 2 calls with him and he explained how much the fees were and any other questions I wanted to ask, and been with Oanda for 3 days, good experience aswell so far no issues with spreads or servers

25 March 2026
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi,

We're pleased to have met your expectations, thank you for the wonderful rating! It’s much appreciated.

Team OANDA

Rated 5 out of 5 stars

Quick to response

Quick to response, knowledgable and able to communicate the help I needed in a way that was useful and productive

12 March 2026
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Vanessa,

Thank you for your kind words and for choosing us.

Team OANDA

Rated 5 out of 5 stars

Brett is OANDA's star

Brett is very helpful and he was there to help me as we experienced a horrible system glitch where OANDA platform just crashed and it was very very scary as I couldn't close any trade everything was locked .
Brett was at hand to reassure me if there was any losses I would be refunded excellent and fast responses from Brett very much put my mind at ease.
I highly recommend Brett for your trading experience with Oanda

6 March 2026
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Zak,

Thank you for the wonderful feedback, it means a lot to our team. We appreciate you taking a moment to share your thoughts.

Team OANDA

Rated 5 out of 5 stars

Impressive broker

From the start Oanda have been impressive with their comprehensive customer service and dedicated account management. Any queries are dealt with within a few hours. The online service has been reliable, and the TradingView offer is the icing on the cake.

24 December 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi,

Great to hear you're happy with your trading experience. Thanks for the positive review.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Great customer service and works…

Great customer service and works smoothly with trading view. Also the trading view essential package promotion is nice to have.

17 December 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi,

We really appreciate the time you’ve taken to leave such a great review.

Thanks,
Team OANDA

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with OANDA with the Best customer support .The website and market and the phone app is handy and user friendly itself. My person in contact was Bradley, found him very professional and supportive , they reimburse my TradingView annual fee as well .
Just the downside of the platform I found maybe , the registration was a bit hassle and thats it.

15 December 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Ashkan,

We're delighted you're having a great trading experience with OANDA. We're always working to provide the best for our clients.

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Perfect support.

The support is there any moment for any issue or help I need. Amazing broker and easy website. Trustworthy. No issues at all. Thank you.

12 December 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Ioannis! We’re happy to hear you’re enjoying your trading experience with us.

Thanks,

Team OANDA

Rated 5 out of 5 stars

I am happy with the customer support…

I am happy with the customer support team. Spoke with manager Luke, who answered all of my questions and helped me solve my problem.

10 December 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Illia,

We really appreciate the time you’ve taken to leave such a great review.

Thanks,
Team OANDA

Rated 5 out of 5 stars

He’s been absolutely amazing from the…

He’s been absolutely amazing from the very start always polite helps me with everything I need without fail Thankyou Luke

10 December 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Jack,

We're so happy to hear you're enjoying your trading experience.

Thanks for your 5* review,
Team OANDA

Rated 5 out of 5 stars

Best broker oanda

Best broker I’ve used
Very helpful in all my questions and sorted out free TradingView essential, was reimbursed within a few days
I am still learning but Oanda is a great platform like some other demo accounts I’ve tried i have found this the best and suits me great

2 December 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Anthony,

We really appreciate the time you’ve taken to leave such a great review.

Thanks,
Team OANDA

Rated 1 out of 5 stars

if you intend to make a profit they will close your account

As the title says they close accounts that are profitable. This company is super shady. If you dont heed this advice then all I can say is I tried.

Edit. As you can see they responded with
" rigorous internal reviews" well thats a lie. I only had one trade and i made a large sum in one trade and instantly they closed my acount after so that is a complete lie, and i do mean instantly. Thankfully they posted this lie for everyone to see

2 December 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Michael,

Thanks for your feedback.

We'd like to assure you that the decision to terminate an account is made only after a rigorous internal review, carried out by our compliance team, to ensure fairness and adherence to our internal standards as well as compliance with regulatory expectations.

If you believe your account was terminated in error, we encourage you to contact us on the email we send you through Trustpilot with your account details or contact our Client Services team directly at frontdesk@oanda.com.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Customer Experience

I was assigned a dedicated agent early on, and they’ve consistently checked in to make sure I’m settled and confident with the platform. What stood out most was how proactive they were during the recent CME outage - I received a call explaining the issue before I even reached out. It’s reassuring to trade with a broker that communicates this well.

28 November 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Isaac,

We're delighted you're having a great trading experience with OANDA. We're always working to provide the best for our clients.

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Outstanding Service and Trustworthy Team

Working with this broker has been a pleasure. Truly honest, reliable, and exceptionally trustworthy, with a professional and supportive team.

28 November 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Shahram,

We’re really happy to hear about your 5* experience with OANDA.

Thanks for your review,
Team OANDA

Rated 5 out of 5 stars

Great interactive welcome from humans…

Great interactive welcome from humans not AI. I've transferred from another broker. Spreads look good for the instruments I'm planning on trading.

26 November 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Iain,

We’re happy to hear you’re enjoying your trading experience with us.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Quick response from helpdesk and…

Quick response from helpdesk and specially the webnars helped me a lot

21 November 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Atif,

Thanks for sharing your experience with us and for leaving us a great review.

Team OANDA

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