It was easier to start a forex trading account with Oanda than other forex trading accounts. Customer Service was top. Was not an AI bot, spoke with real person, guided step by step when required ev... See more
Company replied
Location
Switch locationOld Broad Street 69, Dashwood House, EC2M 1QS London, England, GB
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See what reviewers are saying
You will regret sooner for trading with Oanda broker. For withdrawal amount crossing beyond £1500/- of your initials deposit through debit card ,although you used, the same method. Red flagged. They... See more
Company replied
Brett is very helpful and he was there to help me as we experienced a horrible system glitch where OANDA platform just crashed and it was very very scary as I couldn't close any trade everything was... See more
Company replied
If you are reading this then my recommendation is to steer clear of this company. I have had a small trading account with them for a number of years and am now trying to close the account and withdraw... See more
Company replied
Company details
- Finance broker
- Currency exchange service
- Gold and silver trading company
- Investment service
- Non-bank financial service
Written by the company
OANDA Europe Limited is a company registered in England number 7110087. It is authorised and regulated by the Financial Conduct Authority, No: 542574. A trusted, regulated broker, OANDA offers competitive spreads on a wide range of CFD markets, including indices, forex, commodities, metals and bonds to residents of the UK, Liechtenstein, Switzerland, Norway and British Overseas Territories.
Contact info
Old Broad Street 69, Dashwood House, EC2M 1QS, London, England, United Kingdom
4.8
Excellent
341 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding Service and Trustworthy Team
Working with this broker has been a pleasure. Truly honest, reliable, and exceptionally trustworthy, with a professional and supportive team.
28 November 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Shahram,
We’re really happy to hear about your 5* experience with OANDA.
Thanks for your review,
Team OANDA
Great interactive welcome from humans…
Great interactive welcome from humans not AI. I've transferred from another broker. Spreads look good for the instruments I'm planning on trading.
26 November 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Iain,
We’re happy to hear you’re enjoying your trading experience with us.
Thanks,
Team OANDA
Quick response from helpdesk and…
Quick response from helpdesk and specially the webnars helped me a lot
21 November 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Atif,
Thanks for sharing your experience with us and for leaving us a great review.
Team OANDA
I like the fact that Oanda allows…
I like the fact that Oanda allows trading on key indices (UK100, SP500) before and after exchange trading hours. They refunded the annual price I paid on TradingView platform for the essential package (£186.46). It is a nice goodwill gesture. A big thank you to Samuel Springett for guiding me from the day I opened the account and also ensuring that the above-mentioned refund is added to my account.
19 November 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Pavan,
Thank you for your positive review. We're pleased to hear that you are happy with your trading experience.
Team OANDA
Many thanks Brett Cummings
Many thanks for the service and the help providet, especially to Brett Cummings.
Highly recommend!
18 November 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Calin,
Great to hear you're happy with your trading experience. Thanks for the positive review.
Thanks,
Team OANDA
Reply from OANDA - Europe Limited
Thank you for the 5-star review, Simon!
Best,
Team OANDA
really happy so far
really happy so far. getting support from my assigned manager.
22 October 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Tomáš,
Thanks for your 5-star review!
We're very happy to hear about your positive trading experience :-)
Team OANDA
Great company
Great company. I couldn’t recommend them more. I been using them connected to tradeview for 3 weeks now and the process has been great. I just wish they offered more trading/stocks/crypto connection to Tradeview. I also got a refund on 1 years subscription with tradeview due to an offer they are/were running.
Hats off to Brett too, amazing support. 😄
9 October 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Paul,
We're delighted you're having a great trading experience with OANDA. We're always working to provide the best for our clients.
Thanks again,
Team OANDA
Be amazed 👏
Oanda has amazing customer service, prompt and efficient. Luke is always there to help. It's kind of 5* service with personal touch.
7 October 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Ufqad,
Thank you for your positive review. We're pleased to hear that you are happy with your trading experience.
Team OANDA
Excellent Customer Services
29 September 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Victor,
Thanks for sharing your experience with us and for leaving us a great review.
Team OANDA
Amazing customer service and…
Amazing customer service and introduction to the platform. The trading view promotion was much better then offers from other brokers. Definitely worth a look.
24 September 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Luke,
We really appreciate the time you’ve taken to leave such a great review.
Thanks,
Team OANDA
Oanda Crypto first class!
Oanda Crypto are just first class. Had an issue and contacted customer services. They quickly acknowledged my issue, said they would investigate and resolved it really quickly. So rare to come across such a quick and reactive customer service team!
25 September 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Michael,
Thanks for your great review. We're so happy to hear about your trading experience.
Team OANDA
I’ve had a great experience with OANDA…
I’ve had a great experience with OANDA so far. The support team has been very professional, responsive, and helpful. A special thank you to John Truong, who personally assisted me and ensured that the TradingView Essential credit was added to my account quickly and smoothly.
I really appreciate the clear communication and efficiency — it makes a big difference as a trader to know that support is reliable and genuinely cares about clients. OANDA has provided me with a seamless trading experience, and I feel confident using their platform.
I highly recommend OANDA to anyone looking for a trustworthy broker with excellent customer service.
18 September 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Ahmed,
We're delighted you're having a great trading experience with OANDA. We're always working to provide the best for our clients.
Thanks again,
Team OANDA
Great customer service
Luke was very helpful talking me through the various aspects of the platform & helped me resolve some issues I was experiencing. Great customer service!
19 September 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Zac,
Thanks for your great review. We're so happy to hear about your trading experience.
Team OANDA
Great customer service
Great customer service, nice guy on the phone explained everything and answered all questions. Also I received the money back for the trading view platform which went straight into my brokerage account.
18 September 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Keiran,
Great to hear you're happy with your trading experience. Thanks for the positive review.
Team OANDA
Oanda Operators
Amazing, Friendly, and very informative operators. Thanks to Luke
10 September 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi AJ,
We’re really happy to hear about your 5* experience with OANDA.
Thanks for your review,
Team OANDA
Great experience
I opened the account with Oanda and got accepted in hours, they called me and explained everything i need to know about them with patience. Fees are low, loads of pairs to trade and great experience overall. I would definitely recommend them.
9 September 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Cristian,
Great to hear you're happy with your trading experience. Thanks for the positive review.
Thanks,
Team OANDA
Fantastic communication
Fantastic communication. Great promotions. Paid for 1 year of trading view essentials. Would recommend to others.
8 September 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Daniel,
Thanks for your great review. We're so happy to hear about your trading experience.
Team OANDA
Terrible it's so difficult to withdraw…
Terrible it's so difficult to withdraw your money! Avoid!
4 September 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Andy,
We understand you feel frustrated with the withdrawal process.
To enable us to help you and investigate this matter privately and effectively, we request that you reply to the email that we send via Trustpilot with your account details.
Thanks,
Team OANDA
Best broker
I stared trading with OANDA like 5 months ago . They are trusted and very good company to deal with. Customer service excellent.
22 August 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Mihai,
Thanks for sharing your experience with us and for leaving us a great review.
Team OANDA
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