I’ve recently transitioned my studio to more sustainable practices and have been testing the Oasis Renewal (Black Foam). I’m incredibly impressed! It has the same grip and hydration as the classic gre... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have bought from Oasis for many years and always found them very reliable and very high standard of goods. Really like the ceramics and packaging particularly.
Oasis products are always excellent and keep up with trends. Love getting the new seasonal items. Good value for money and delivery service is excellent.
I received my velvet ribbon order within two days. The ribbon was very well packaged and is very good quality and excellent value for money. Very happy and will order again.
Company details
- #3 of 33 best companies in Flower market
Written by the company
OASIS® Floral Products provides a fantastic choice of over 4500 floristry products when you need them, where you need them. FREE next day delivery available for orders over £85 ex VAT. No minimum order value.
Contact info
Crowther Industrial Estate, NE38 0AQ, Washington, United Kingdom
- 03301239322
- contactuk@oasisfloral.co.uk
- www.oasisfloral.co.uk
4.9
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Following Our order of glass cylinder…
Following Our order of glass cylinder vases, the service we recieved as some arrived broken was absolutely fabulous, Thank you.
10 November 2023
Reply from OASIS® Floral Products UK
We always aim to get problems resolved within 48 hours for our customers. We appreciate you taking the time give feedback and we are sorry your order wasn't delivered right first time. Please let us know if we can do anything further to help.
Great products at good prices.
9 November 2023
Reply from OASIS® Floral Products UK
We are glad your happy with our products and prices. Thank you for your feedback, please let us know if we can ever support your business.
they give an excellent service always…
they give an excellent service always come quickly
30 October 2023
Reply from OASIS® Floral Products UK
Thank you so much for your lovely review :)
My first order with Oasis
My first order with Oasis. Lovely items. Well packaged and excellent customer service when I had a query.
25 October 2023
Reply from OASIS® Floral Products UK
Thanks so much for taking the time to leave us a review! We are so pleased to hear you had such a positive experience when shopping with us :)
Prompt delivery service and always…
Prompt delivery service and always quality products
27 October 2023
Reply from OASIS® Floral Products UK
Thank you for taking the time to leave us a review! We're so happy to hear that your deliveries are arriving quickly and that you're happy with our range! :)
Reply from OASIS® Floral Products UK
Thanks so much for taking the time to leave us a review! We are pleased to hear that your order was packed well! :)
Couldn't be better
Exactly what I ordered.. all well packed and delivered quickly. I can't fault them on my deliveries at all.
23 October 2023
Reply from OASIS® Floral Products UK
Thanks so much for your review. We are so pleased that you are happy with your order. :)
Always fantastic products and the…
Always fantastic products and the delivery is so quick! I’m always very impressed and would recommend Oasis every time!
16 October 2023
Reply from OASIS® Floral Products UK
This is lovely to hear. Thank you. With new ranges available every few months, keep dropping back for more of our fantastic products.
Great Service
Great service with quick delivery. Happy with all the products I ordered
12 October 2023
Reply from OASIS® Floral Products UK
Thank you so much for taking the time to leave us a review! We are so happy to hear that you received your items quickly and that you are pleased with them :)
Received what I ordered at cheaper…
Received what I ordered at cheaper prices that other wholesale outlets
12 October 2023
Reply from OASIS® Floral Products UK
This is great news! :)
Easy transaction
9 October 2023
Reply from OASIS® Floral Products UK
Thank you for your feedback. We try and keep the website as simple to use as possible, and we always aim for orders to be right first time. Please get in touch if we can ever support your business.
A website mistake on pricing meant I…
A website mistake on pricing meant I was overcharged for an item. I hadn’t noticed but they called me to let me know and offered refund or credit which was great .
5 October 2023
Reply from OASIS® Floral Products UK
Thanks so much for your kind review, we are sorry there was an issue with the pricing, but we are pleased that we were able to provide a swift resolution.
Reply from OASIS® Floral Products UK
Thanks so much for taking the time to leave us a review! We are so happy to hear that you had such a positive experience while shopping with us! :)
Reply from OASIS® Floral Products UK
Thanks so much for taking the time to leave us a review! We are so please to hear that you have enjoyed shopping with us :)
Unfortunately missing items..
Unfortunately missing items... And not for the first time... DPD failing to deliver in good time and on occasion after the event...
Oasis own Lettering cheaper with third party supplier.. I.S Sundries.. And also lower free delivery threshold.
27 September 2023
Reply from OASIS® Floral Products UK
Thank you for your feedback.
Following your feedback to our customer service department we have changed deliveries to come to you via DX.
When you have reported missing items we have always been quick to send out replacments as soon as you have made us aware.
We are so sorry you have been unhappy with our service, if we can ever do anything more to help your business, please let us know and we will endevour to assist.
Reply from OASIS® Floral Products UK
Thanks so much for taking the time to leave us a review! We are so happy to hear that you liked our range of products. :)
Reply from OASIS® Floral Products UK
Thank you. It is great to get feedback. Please let us know if we can support your business.
Reply from OASIS® Floral Products UK
Thank you so much for taking the time to leave us a review! We are so pleased that you had such a positive experience when shopping with us! :)
Good service and beautiful product quality
Good service prompt delivery, great product quality.
11 September 2023
Reply from OASIS® Floral Products UK
Thanks so much for your lovely review. We are so happy you are pleased with our products and services.
Always arrives on time excellent…
Always arrives on time excellent quality and prices
10 September 2023
Reply from OASIS® Floral Products UK
Thank you so much for taking the time to leave us a review! We are so happy to hear that you enjoy shopping with us! :)
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