Oasisgardening Reviews 12

TrustScore 3 out of 5

3.0

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Company details

  1. Garden centre

Information provided by various external sources

Oasis Gardening online garden store selling a wide range of garden tools & equipment & garden leisure products at competitive prices. Garden tools & equipment, garden seeds & so much more from top brand names.


Contact info

3.0

Average

TrustScore 3 out of 5

12 reviews

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Rated 4 out of 5 stars

Bought a sunroom and assembling the…

Update
After leaving the review as bottom, I got a reply from Oasis Garden on the same day. My problem was solved.
**********************
Bought a sunroom and assembling the sunroom now. Unfortunately, found an item was sent wrongly. I could not go forward until the problem is solved. Send an email 4 days ago, no reply so far yet. Called, no one picked up my call and asked to leave contact number. I did. I am a bit frustrated. If nothing had been wrong, I should have finished assembling the sunroom at the past weekend.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

SOLAR SPIRAL HANGING OUTDOOR LIGHTS

WOW. High quality items at competitive prices. Kept updated on the status of my order. Delivered well before due date. I highly recommend OASIS Gardening and will continue to shop with them. You will be ordering quality items with confidence!

Well done everyone. Take care.

19 October 2023
Unprompted review
Rated 5 out of 5 stars

Quality items, great prices, even better customer service.

Let me just start by saying that Oasisgardening.co.uk have high quality items at competitive prices (hence my purchases)…and I know, because I always check to the n’th degree 😂 In the rare event that our order was not as expected (such as the last where a garden ornament for my elderly Mum arrived damaged), then Oasis customer service have been amazing, and provided a full refund after proof was provided. Customer service that went above and beyond all expectations for me. This allows me to assure complete confidence when ordering from them. I usually use Amazon for most things due to the confidence I have in their customer service. I rank Oasisgarening.co.uk even higher than Amazon for genuine customer care. On many items Oasis has more competitive prices, a wider range, and a speedy dispatch, and now a proven excellent post-sales experience with a personal touch. I highly recommend and will continue to shop with them. Order quality items with confidence!

7 July 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service!

Fantastic customer service from Oasis, other sellers should take note. I ordered an item and then changed my mind, there was no quibbling and I was advised by the company that I should just refuse it when Royal Mail tried to deliver and let them know when I had done that. They didn't even wait to receive it back but issued the refund as soon as I refused it from Royal Mail - including postage. Good customer service is everything to me and I will use them again. Recommended!

1 June 2023
Unprompted review
Rated 5 out of 5 stars

A big thank you to Graeme

A big thank you to Graeme
We purchased a garland professional propagator from oasis, though out of stock he managed to source one from the manufacturer. Communication was excellent and very professional. Very good price for the item and he kindly despatched on next day delivery at no extra cost to make up for the delay. Highly recommend. Thank you Graeme

18 March 2023
Unprompted review
Rated 2 out of 5 stars

Late delivery

I ordered a garden ornament on 31st October, and paid for next day delivery. Received confirmation of the order next day. Waited until today, no delivery or notification . Emailed them to complain . An hour later it arrived without warning. Then I received an email . No apology of any kind . I did however received a refund of £1.50 . I didn't know wether to laugh or not. Amazing . I would much rather have had an apology . I'm off now to spend my £1.50 . Whilst writing my review, l received an apology. Thank you ☺️

3 November 2022
Unprompted review
Rated 5 out of 5 stars

I'd never heard of Oasis Gardening…

I'd never heard of Oasis Gardening before I searched online for a product I'd seen in a local garden center, and which was listed on the Oasis Gardening website at several pounds less, AND free delivery. Placed the order on Wednesday afternoon, and it was delivered by DHL early on Friday afternoon. Now that's what I call service. I haven't yet unpacked the product - a GroZone Max growhouse - but don't expect to find anything untoward. Very pleased with the Oasis customer service.

28 August 2021
Unprompted review
Rated 5 out of 5 stars

I just live my flamingo's in the…

I just live my flamingo's in the garden. The Garden decorations are so reasonably priced and lovely quality. Item packed well plus speedy free delivery. I wouldn't hesitate to purchase again from this company.

15 July 2021
Unprompted review
Rated 1 out of 5 stars

Never use Oasis Gardening Ltd

Smart garden Marylebone Station wall clock with thermometer, does not work correctly and the clock keeps very poor time.It is not fit for purpose
Customer service is none existent after many email and sent messages nothing
Do not use this company you have been warned

4 June 2020
Unprompted review
Rated 5 out of 5 stars

great price and fast delivery

Ordered a garden arch from Oasis Gardening and after comparing prices for the same arch, they were the cheapest I could find including free delivery. The arch turned up about two days later - great fast delivery! Would definitely use again.

1 February 2013
Unprompted review

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