OBJECT CI Online Shop Reviews 

3,160
•
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

I bought 2 pairs of OBJLISA TROUSERS (23037921) in store a few years back and fell in love with the texture and the fit. I still own those trousers. Giving 4 stars as I recently bought a few pair... See more

Rated 5 out of 5 stars

Extremely efficient service. Website is easy to navigate and the ordering process is user friendly. My parcel arrived within a week. Clothes are good quality. Only one issue is the sizing of trous... See more

Rated 3 out of 5 stars

My order was not delivered where it was specified at the check out. So instead of picking it up from a box by house at any convenient time I had to drive to a store within its opening hours. This... See more

Company replied

Rated 5 out of 5 stars

gorgeous high quality project and fast and exactly predicted delivery however i dislike the coat is not suitable for washing maschine (which i forgot to check pre purchase) and would prob not buy it... See more

Company details

  1. Ladies' clothes shop

About OBJECT CI Online Shop

Written by the company

ABOUT OBJECT

COOL, CONSCIOUS AND CREATIVE. OBJECT IS A BRAND THAT PROVIDES A NARRATIVE FOR COOL, CONSCIOUS AND CREATIVE FASHION INDIVIDUALS TO DRESS ON-TREND AND IN SYNC WITH THEIR PERSONALITIES.

A COLLECTIVE THAT HONORS THE MANY VARIATIONS OF BEING COOL AND CONSCIOUS – AND WHO EXPLORES THE CREATIVE SIDE THAT LIES WITHIN ALL OF US.

OBJECT BELIEVES THAT FASHION IS MORE THAN FAST-MOVING TRENDS. IT’S A CERTAIN SENSE OF STYLE AND STORYTELLING INFLUENCED BY CURRENT TENDENCIES. WE VALUE HIGH QUALITY IN EVERY FACET REPRESENTING THE BRAND, NOT ONLY IN OUR PRODUCTS BUT ALSO HOW WE PRODUCE OUR DESIGNS.

WE ARE OBJECT – A CREATIVE COLLECTIVE FOR COOL AND CONSCIOUS FASHION INDIVIDUALS

If you would like to get in touch with our customer service, please go to:

objectci.com/contact


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.5

All reviews

(3,160)

689 reviews in the last 12 months

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Rated 1 out of 5 stars

I still have not received my parcel

I still have not received my parcel, which is for my granddaughters Christmas. I can't get a recent update. I would not give even one star. Where is my parcel?

11 December 2024
OBJECT CI Online Shop logo

Reply from OBJECT CI Online Shop

Hi Lesley,

Thank you for your feedback, and we’re truly sorry to hear about the delay in receiving your parcel, especially as it’s a gift for your granddaughter for Christmas.

If you haven’t already, please reach out to our customer service team with your order details so they can assist in locating your parcel and providing an update. We understand how frustrating this situation is and sincerely apologize for any inconvenience caused.

Thank you for your patience and understanding.

Warm regards,

BESTSELLER online stores

Customer Operations

Rated 3 out of 5 stars

Website needs better user interface

Website needs better user interface
And for the prices, free returns on orders above 50 should be standard

30 November 2024
OBJECT CI Online Shop logo

Reply from OBJECT CI Online Shop

Hi,

Thank you for your feedback regarding our website and return policy. We always strive to improve the shopping experience, and we appreciate your suggestions for a better user interface and more flexibility with returns.

We will pass along your comments to the team for consideration as we continue to enhance our services.

Best regards,

BESTSELLER online shops
Customer Operation

Rated 1 out of 5 stars

The jacket looked used

The jacket looked used. The tag was torn off and the sleeves were turned inward as if someone had worn it before. I am really disappointed with your brand. You are very irresponsible and your work is a form of consumer fraud.

29 November 2024
OBJECT CI Online Shop logo

Reply from OBJECT CI Online Shop

Hi,

Thank you for sharing your feedback. We’re truly sorry to hear about your disappointing experience with the condition of the jacket you received. This does not meet our usual standards, and we sincerely apologize for the inconvenience caused.

Please reach out to our customer service team with your order details so we can investigate this further and find a solution for you. Your feedback is valuable to us, and we will take the necessary steps to ensure this does not happen again.

Best regards,

BESTSELLER online shops
Customer Operations

Rated 1 out of 5 stars

Order still not turned up

Order still not turned up
Customer service non existent
So frustrating

Response is super unhelpful I already mentioned I contacted your service team they don’t respond and it seems you’ve not read my complaint either such a lack of care and disregard of the consumer

And still I’m out of pocket - no goods and no response
Terrible terrible service

29 October 2024
OBJECT CI Online Shop logo

Reply from OBJECT CI Online Shop

Hi Pauline,

Thank you for your feedback. We're sorry to hear that your order hasn't arrived yet and that you've had difficulty reaching our customer service.

We understand how frustrating this must be, especially during this busy period. If you haven't already, please reach out to our customer service team with your order details, and we will assist you as soon as possible.

We appreciate your patience and hope to resolve this issue for you quickly.

Best regards, 
BESTSELLER online shops 
Customer Operations

Rated 1 out of 5 stars

Awful cardigan so much shorter and…

Awful cardigan so much shorter and smaller than the other two that I have awful product

Thank you for reply, cardigan measures 38 inches and my two others measure 46 inches, all XS except this one is much smaller, I have thrown away packaging as was so disgusted so probably have no come back

27 October 2024
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Reply from OBJECT CI Online Shop

Hi,

Thank you for sharing your feedback with us. We’re sorry to hear that the cardigan didn’t meet your expectations, especially when compared to others you own.

If you haven’t already, please feel free to reach out to our customer service team with your order details. If you’ve already contacted us, rest assured that we’re actively reviewing your inquiry and will respond as soon as possible. Our team is currently handling a high volume of inquiries, so response times may be impacted.

We apologize for any inconvenience and appreciate your feedback.

Best regards, 
BESTSELLER online shops 
Customer Operations

Rated 1 out of 5 stars

Terrible experience

Terrible experience. The pullover I bought came ripped. Never buying again.

14 October 2024
OBJECT CI Online Shop logo

Reply from OBJECT CI Online Shop

Hi, 

Thank you for your feedback. We're truly sorry to hear about your experience with the pullover. This is not the standard we strive for, and we apologize for the inconvenience this has caused you. 

If you haven't already, please reach out to our customer service team with your order details so we can assist you further. Your satisfaction is important to us, and we appreciate your feedback as we work to improve our services. 

Thank you for your understanding. 

Best regards, 
BESTSELLER online shops 
Customer Operations

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