They will try and rip you off they said my Samsung flip 6 was worth 350 so I said ok and sent phone now they claim the gps doesn't work so they said 20 lol total rip off eco atm in wallmart offered me... See more
Company replied
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See what reviewers are saying
Perfect this time!! Better experience with 2nd iPhone trade in. Prompt. Accurate. Honest. Better than Gazelle experiences which is why looked elsewhere for these 2 iPhone trade-in's. 1st iPh... See more
A very simple process, just input your phone information, they give you a quote if it meets your price, then agree, give them your Paypal email and they give you a USPS Priority Mail label. You packag... See more
OCBuyBack has been by far the best phone selling company I have used. They are very professional and respond to questions very quickly. They also have very speedy payment and offer payment by check or... See more
Company replied
Company details
Written by the company
OCBuyBack is a national cell phone buyback company and distributor of high end gently used electronics. We strive to provide our customers an easy way to buy and sell quality devices. We work hard on making sure all of our customers are satisfied with their purchase.
Contact info
1203 W. Imperial Hwy, Ste 103, 92821, Brea, United States
- 6572868274
- support@ocbuyback.com
- www.ocbuyback.com
4.3
Excellent
273 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smooth and Fast service.
Smooth and Fast service.
Buy back price was reasonable and will use them again.
4 June 2021
Unprompted review
Sold my OnePlus 6 hassle-free
19 May 2021
Unprompted review
Great experience
Great experience, very quick, gave me what I wanted for my phone. I will use this company again in the future! I have tried a competitor and was deeply disappointed but not with OC buyback! They are great
22 March 2021
Unprompted review
Excellent experience!
Really good experience all around. Dropped my USPS package off in the mailbox, delivered to OCBuyBack in 2-3 days (much faster than expected), got notification of approved payout about 24 hours later. Couldn't ask for more!
9 March 2021
Unprompted review
Smooth & fast transaction
Smooth & fast transaction. Best price and fast payment.
Thank you.
4 March 2021
Unprompted review
Sent in a perfectly like new iphone
Sent in a perfectly like new iphone . They than indicated it had a scratch on the back glass and sent a picture. They wanted to reduce the quoted price. I had taken pictures before I sent it in to avoid this kind of dishonesty. After presenting my picture they agreed to paid full quoted price.
I would not trust this company.
In response I did send in a scratch free phone and presented a picture taken the day I mailed out the device. If it had a scratch it happened while in OC's hands. After presenting the photo they paid the full amount.
23 February 2021
Unprompted review
Reply from OCBuyBack
Hello,
Thank you for your feedback and we are sorry your experience was not great. After looking over your order details it looks like a requote was sent out due to scratches on the rear glass. For orders submitted as being in "Like New" condition, the device must be free of any scratches to qualify for the condition. Devices with minor signs of wear such as minor scratches would fall under our "Good Condition" category.
We see that the payment has been successfully sent to your PayPal account.
If you have any questions regarding our condition guidelines please reach out to us at support@ocbuyback.com
Kind Regards,
Support Team
Fast Payment--Good Quote
I had a hiccup at first but they resolved it quickly. My check came VERY fast which impressed me. I would do business with them again.
22 February 2021
Unprompted review
Great service with OCBuyBack
Great service with OCBuyBack. I had a problem with the check and they handled it quickly and professionally. I will do business with them again.
22 February 2021
Unprompted review
Highly recommend
Easy transaction (buyback quote, shipping instructions), higher buyback quote than all other places I tried, great communication when I had questions and fast payment.
11 February 2021
Unprompted review
Simple Process
The process was simple. Shipping the items was easy and payment was sent quickly.
10 February 2021
Unprompted review
Great service
Excellent and fast service. I received top dollar for my phone and received the funds in less than a week.
8 February 2021
Unprompted review
Awesome hassle free buy back service!
Awesome hassle free buy back service!! Highly recommend OC Buy back
30 December 2020
A VERY SMOOTH PROCESS
A very simple process, just input your phone information, they give you a quote if it meets your price, then agree, give them your Paypal email and they give you a USPS Priority Mail label. You package your phones and mail them out, definitely track your package and when they receive it and in a day you have your money in your Paypal account. BEST THING they sent me more money because of the condition of our iPhones. Will definitely work with OCBuyBack again!
30 December 2020
Great customer service and responses…
Great customer service and responses were quick and easy
30 December 2020
Great company to sell equipment to
Easy website to work with. I was offered a more than fair price for my older model IPhone. Money was paid to me immediately. An honest and fair company to work with. Highly recommend
30 December 2020
OCBuyBack was amazing
OCBuyBack was amazing! They were quick with excellent customer service! The process was easy and I received my money in less than a week! I’m glad I know about this company, I will always sell my devices to them from now on!
29 December 2020
Fast service
Had a small email problem but once resolved they were very fast in getting check sent. A very fair price. I’d use them again
29 December 2020
No hassle transactions from OCBUYBACK
No hassle transactions from OCBUYBACK. Highly recommended!
24 December 2020
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