They will try and rip you off they said my Samsung flip 6 was worth 350 so I said ok and sent phone now they claim the gps doesn't work so they said 20 lol total rip off eco atm in wallmart offered me... See more
Company replied
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See what reviewers are saying
Perfect this time!! Better experience with 2nd iPhone trade in. Prompt. Accurate. Honest. Better than Gazelle experiences which is why looked elsewhere for these 2 iPhone trade-in's. 1st iPh... See more
A very simple process, just input your phone information, they give you a quote if it meets your price, then agree, give them your Paypal email and they give you a USPS Priority Mail label. You packag... See more
OCBuyBack has been by far the best phone selling company I have used. They are very professional and respond to questions very quickly. They also have very speedy payment and offer payment by check or... See more
Company replied
Company details
Written by the company
OCBuyBack is a national cell phone buyback company and distributor of high end gently used electronics. We strive to provide our customers an easy way to buy and sell quality devices. We work hard on making sure all of our customers are satisfied with their purchase.
Contact info
1203 W. Imperial Hwy, Ste 103, 92821, Brea, United States
- 6572868274
- support@ocbuyback.com
- www.ocbuyback.com
4.3
Excellent
273 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from OCBuyBack
Susan, thank you for your review! We are glad you found our service quick.
Will definitely use them again!
Easy experience. Best value. Did what they promised and did it quickly. Will use them again and recommend them to family and friends.
1 September 2020
Unprompted review
Reply from OCBuyBack
Mike, we are happy you had a great experience!
Reply from OCBuyBack
We are glad you found our service quick and easy!
I sent back 2 phones
I sent back 2 phones after they sent me a pre-paid shipping label on August 4 and received a check on August 10. Strongly recommend this site.
11 August 2020
Unprompted review
Reply from OCBuyBack
Deborah, thank you for a great review!
Easy process
Easy process. Phones arrived quickly. Check came a few days later. Great experience.
10 August 2020
Unprompted review
Not the best prices but better than…
Not the best prices but better than other electronic trade in places. I had a perfectly working iPhone 6 with only slight scratches on the back and they gave me $20 for it. The phone looked brand new unless you really studied it. I could have sold it person to person for way more, but I didn’t want the hassle of finding a buyer. All in all not bad but could’ve been better.
8 August 2020
Unprompted review
Reply from OCBuyBack
Thank you for your feedback.
We apologize if there was any confusion on your order. It looks like there was a re-quote on the iPhone 6 due to it being locked to StraightTalk/TraceFone when it was submitted as an unlocked device.
Please reach out to us at support@ocbuyback.com if you have any questions.
Very professional as soon as they…
Very professional as soon as they received the phone which was quickly I received a check the next day. Thank you
7 August 2020
Unprompted review
Reply from OCBuyBack
Thank you for leaving feedback
Easy Breezy!
I filled out the online questionnaire. Printed the label and mailed the device in. 3 days later received an email my device was accepted in the condition I described and my check was on the way. A week later I received the check. Easy breezy!
7 August 2020
Unprompted review
Transaction Completed in less than a…
Transaction Completed in less than a Week, What Quick Service,
They will be my Primary Source from now on,
Thanks OCBuyBack,,,
7 August 2020
Unprompted review
Easy and Fast with no issues
Easy and Fast with no issues. Was not a fan of the paypal fee though.
7 August 2020
Unprompted review
Reply from OCBuyBack
Jason thank you for your feedback. We do currently offer 3 different options for payments, PayPal, Check or Square Cash. Unfortunately, PayPal does charge a fee.
Very easy and quick process.
7 August 2020
Unprompted review
Reply from OCBuyBack
We are glad you found our service quick and easy.
Fast and reliable
This is the second time I've used them. Easy to do and reliable.
7 August 2020
Unprompted review
Reply from OCBuyBack
Thank you for your continued business, we appreciate you!
Good Company, will use again for good condition items.
The service was great, it being only in Brea, CA so it shipped in 1> day. The only thing was, that the phone was in "Like New Condition". I didn't see any scratches but it was fine.
19 July 2020
Unprompted review
Reply from OCBuyBack
Govind, thank you for your understanding. We would be very happy to have you as a customer again.
The service was quick and efficient
The service was quick and efficient. There was an initial technical from OCBUYBACK in using Venmo to send the funds but they pivoted right away and I received my money by Zelle the next day.
17 July 2020
Unprompted review
Reply from OCBuyBack
We are very grateful for your understanding. Thank you for the kind review.
Excellent and quick service.
16 July 2020
Unprompted review
Reply from OCBuyBack
Thank you for the kind words!
Reply from OCBuyBack
We are glad you found the process easy! Thank you for the review.
Fast and efficient
Fast and efficient, reliable and dependable good to work with. 5 star's 🌟
10 July 2020
Unprompted review
Reply from OCBuyBack
Stanley, thank you for the review! We are glad you had a great experience.
Very Reliable and Proficient
Very Reliable and Proficient! Easy Process! Prompt Payment!
10 July 2020
Unprompted review
Reply from OCBuyBack
Thank you Noelle!
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